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Ticketing Ambassador Jobs (NOW HIRING)

AEG

Guest Experience Ambassador

Orchard Park, NY · On-site

$18/hr

Ambassadors serve as a welcoming, approachable, and knowledgeable presence throughout the stadium ... ticketing, and game day programs and event specific experiences. * Distribute giveaway and ...

Zoological Society

Guest Ambassador

Pittsburgh, PA · On-site

$14/hr

Guest Ambassador About the Role As a member of the Guest Services Department, you will have the ... Ticketing & Admissions: Accurately collect, scan, and validate tickets and memberships while ...

Delta Center

Xperience Ambassador

Salt Lake City, UT · On-site

$16.50/hr

Xperience Ambassadors: What is it we do? EVERYTHING! The job of an Xperience Ambassador is never ... Know how to get help and where to find help - be it an unruly guest, ticketing issue, a medical ...

Delta Center

Xperience Ambassador

Salt Lake City, UT · On-site

$16.50/hr

Xperience Ambassadors: What is it we do? EVERYTHING! The job of an Xperience Ambassador is never ... Know how to get help and where to find help - be it an unruly guest, ticketing issue, a medical ...

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As of Sep 9, 2026, the average hourly pay for ticketing ambassador in the United States is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

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Infographic showing various Ticketing Ambassador job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,683 per year, or $16.7 per hour.

Guest Experience Ambassador

Orchard Park, NY • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

$18/hr

Full-time

Re-posted 7 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Highmark Stadium - Guest Experience Ambassador
The Guest Experience Ambassador position provides guests with a consistent, positive and friendly experience at Highmark Stadium. Ambassadors serve as a welcoming, approachable, and knowledgeable presence throughout the stadium, providing accurate stadium directions and event specific information. As part of the role, Guest Experience Ambassadors provide a safe, clean, comfortable and family friendly experience for guests at Highmark Stadium.
SPECIFIC JOB DUTIES:
  • Greet guests upon arrival and provide a friendly welcome and fond farewell.
  • Promote and share information about Fan Experience programs offered in the stadium.
  • Provide accurate, detailed directions to and from stadium locations by utilizing provided resources including but not limited to; seating areas, restrooms, merchandise and food & beverage areas.
  • Provide information regarding security screening procedures, general stadium policies, mobile ticketing, and game day programs and event specific experiences.
  • Distribute giveaway and promotional items to guests as directed.
  • Monitor assigned areas for cleanliness and safety, reporting necessary items to Event Command.
  • Resolve guests concerns and situations effectively in conjunction with Stadium Security and Guest Experience Supervisors.
  • Assist guests with lost & found item inquiries and claims.
  • Assist guests with accessible service transportation communication, demonstrating a clear understanding of services provided.
  • Perform all other duties as assigned.

MINIMUM QUALIFICATIONS:
  • Strong verbal and/or non-verbal communication skills.
  • Friendly, engaging, and service-oriented demeanor.
  • Quick learner: ability to adapt to different situations.
  • Team-oriented mindset.
  • All applicants must be 18 years of age or older and successfully pass a background check.

PREFERRED SKILLS:
  • Prior customer service experience
  • Ability to understand and utilize technology, including, but not limited to iPads, iPhones, Laptops & Radios

PHYSICAL REQUIREMENTS:
  • Ability to walk long distances, climb stairs, and stand for 6 hours or more.
  • Ability to be outdoors in all weather conditions for 6 hours or more.
  • Ability to work effectively in a high-noise environment
  • Ability to verbally communicate with fans, staff, and partners.
  • Ability to navigate large venue spaces

JOB EXPECTATIONS:
  • Attend mandatory training classes, all Buffalo Bills home games and additional events as required.
  • Ability to work in a fast paced, high stress environment.
  • Must have reliable transportation to and from Highmark Stadium.
  • Must be able to work weekends, nights and holidays when required.

COMPENSATION: This role pays $18.00 an hour
The Buffalo Bills retain the right to change this job description at any time.
The Buffalo Bills, LLC are proud to be an Equal Opportunity Employer and do not discriminate based upon race, color, religion, gender, national origin, sexual orientation, gender identity, gender expression, age, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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