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Ticket Services Manager Jobs in Decatur, GA (NOW HIRING)

Studio Movie Grill

Ticket Host

Alpharetta, GA · On-site

As a Front of House Team Member, you'll provide exceptional service in a clean, safe environment ... Take on additional duties and opportunities as assigned by management What We're Looking For:

Studio Movie Grill

Ticket Host

Marietta, GA · On-site

Provide Guests with exceptional service in a safe and clean environment. * Engage and educate ... Take on additional duties and opportunities as assigned by management. What We're Looking For:

Emory Healthcare

Supervisor, IT Field Services

Decatur, GA · On-site

$41.04 - $50.99/hr

... management) * Monitors ticket queues and operational data to identify trends and escalate risks * Supports root cause analysis efforts and implementation of corrective actions Patient-Centric ...

Emory Healthcare

Supervisor, IT Field Services

Decatur, GA · On-site

$90 - $120/hr

... management) * Monitors ticket queues and operational data to identify trends and elevate risks ... Acts as a point of contact for service-related feedback and issue resolution Compliance and Program ...

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Ticket Services Manager information

See Decatur, GA salary details

$10

$21

$30

How much do ticket services manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ticket services manager in Decatur, GA is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.82 per hour, depending on experience, location, and employer.

What is a ticket services manager?

Ticket Services Managers are professionals responsible for overseeing the ticket sales and distribution process for events, venues, or organizations. They manage ticketing operations, including supervising staff, ensuring customer satisfaction, and implementing ticketing systems. Their duties often include handling customer inquiries, resolving ticketing issues, and coordinating with event organizers to maximize sales and attendance. Ticket Services Managers play a crucial role in ensuring that the ticketing experience is smooth, efficient, and compliant with company policies. They also analyze ticket sales data to help improve future events and strategies.

What are the key skills and qualifications needed to thrive as a ticket services manager?

To thrive as a Ticket Services Manager, you need experience in customer service, ticketing operations, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software such as Tessitura, AudienceView, or Ticketmaster, along with point-of-sale systems, is typically required. Outstanding organizational, problem-solving, and interpersonal communication skills enable effective team leadership and customer satisfaction. These competencies are crucial for ensuring efficient ticket sales, resolving customer issues, and optimizing event attendance in a fast-paced environment.

How does a ticket services manager typically collaborate with other departments within an organization?

A Ticket Services Manager regularly works with marketing, event operations, and customer service teams to ensure a seamless experience for attendees. They coordinate with marketing to implement promotions and communicate ticket availability, while partnering with event operations to align ticketing logistics with event layouts and security requirements. Close collaboration with customer service is essential to address patron inquiries and resolve ticketing issues efficiently, fostering a positive customer experience.

What is the difference between Ticket Services Manager vs Ticketing Coordinator?

AspectTicket Services ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing operations, manages staff, ensures customer satisfactionAssists with ticket sales, processes reservations, supports event setup
CredentialsExperience in ticketing systems, customer service skillsBasic knowledge of ticketing platforms, communication skills
Work EnvironmentManagement setting, office and event venuesSupport role, office and event locations
Industry UsageUsed in entertainment, sports, transportation sectorsCommon in event planning and venue management

The Ticket Services Manager typically handles overall ticketing operations and staff management, requiring more experience and leadership skills. The Ticketing Coordinator supports daily ticketing tasks and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are popular job titles related to Ticket Services Manager jobs in Decatur, GA?

For Ticket Services Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Ticket Services Manager jobs in Decatur, GA look for?

The top searched job categories for Ticket Services Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Ticket Services Manager jobs?

Cities near Decatur, GA with the most Ticket Services Manager job openings:

Ticket Services Manager jobs near you
Infographic showing various Ticket Services Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,515 per year, or $21.9 per hour.

Airline Customer Service Supervisor at ATL Airport - $20.50/hr

Hallmark Aviation Services

Atlanta, GA • On-site

$20.50/hr

Full-time

Re-posted 8 days ago

Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

46th of 67 rated aviation services

Job description


Hallmark Aviation Services is seeking a Supervisor for an International Airline in Atlanta, GA.
The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
  • Minimum 18 months Airline Experience Preferred
  • Strong leadership abilities
  • Excellent focus on Customer and Client satisfaction
  • Must be able to work morning, afternoon and/or night shift
  • Ability and willingness to work harmoniously in a team environment
  • Strong leadership, but stronger team player
  • Ability to work under pressure
  • Able to communicate effectively, verbally and in writing
  • Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
  • Basic knowledge of airline reservations
  • Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
  • Computer, typing and ticketing experience
  • Able to operate independently and work varied hours

Required Skills
Basic Requirements
  • At least 18yrs old, with a High School Diploma or G.E.D.
  • Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency
  • English proficient
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures

What Hallmark Aviation Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hallmark Aviation Services logo

About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

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