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Ticket Scanner Jobs in Virginia (NOW HIRING)

Event Staff- Allianz Amphitheater

Richmond, VA · On-site

$14.75 - $19.75/hr

... and ticket scanning of anyone who enters the venue. Also, operating detection devices (walk thru metal detectors and wands) as needed. * Be aware of and communicate any suspicious items and ...

Cashier (Front End)

Norfolk, VA · On-site

$10 - $13.75/hr

... is scanned. Monitors all merchandise passing through the register line, promoting accurate merchandise inventory. Requests supervisor verification for high-ticket items. Assists the Front-End ...

Cashier (Front End)

Sterling, VA · On-site

$11.75 - $16/hr

... is scanned. Monitors all merchandise passing through the register line, promoting accurate merchandise inventory. Requests supervisor verification for high-ticket items. Assists the Front-End ...

Showing results 21-40

Ticket Scanner information

See Virginia salary details

$9

$16

$22

How much do ticket scanner jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for ticket scanner in Virginia is $16.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.16 per hour, depending on experience, location, and employer.

What is a ticket scanner?

A Ticket Scanner is responsible for checking and validating tickets at events, venues, or transportation hubs. They use handheld or stationary scanners to verify entry, ensuring that tickets are legitimate and guests meet entry requirements. Additionally, they may assist with directing guests, answering basic questions, and reporting fraudulent or invalid tickets. This role requires attention to detail, customer service skills, and the ability to work efficiently in high-traffic environments.

What does a typical shift look like for a ticket scanner at an event venue?

A typical shift for a Ticket Scanner begins before the event as you prepare your scanning equipment and receive briefings from supervisors about special instructions or crowd expectations. Throughout the event, you'll greet guests, scan physical or electronic tickets, resolve minor entry issues, and direct attendees to the correct entrances or seating areas. Collaboration with security personnel and other event staff is common to help maintain crowd flow and safety. Shifts may vary based on event schedules, and the environment can be fast-paced, especially during peak entry times. This role often provides a unique opportunity to interact with a variety of people and gain experience working in dynamic team settings.

What are the key skills and qualifications needed to thrive as a ticket scanner, and why are they important?

To thrive as a Ticket Scanner, you need attention to detail, basic technology proficiency, and a high school diploma or equivalent. Familiarity with handheld barcode scanners or mobile ticketing systems is often required, though on-the-job training is common. Strong customer service skills, patience, and effective communication make someone stand out in this role. These skills are essential to ensure smooth event entry, accurately validate tickets, and provide a positive guest experience.

How much do ticket scanners make?

Ticket scanners typically earn between $10 and $15 per hour, with annual salaries ranging from approximately $20,000 to $30,000. Pay can vary based on location, experience, and the employer, and some positions may offer part-time or seasonal hours.

What are popular job titles related to Ticket Scanner jobs in Virginia?

For Ticket Scanner jobs in Virginia, the most frequently searched job titles are:

Infographic showing various Ticket Scanner job openings in Virginia as of August 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,320 per year, or $16 per hour.

Help Desk Support, Tier II DeskSide Support

Info Gain Consulting

Alexandria, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago


Job description

Position: Help Desk Support, Tier II DeskSide Support
Location: Alexandria, VA
Work Environment: On-site with potential for authorized telework
Clearance Required: Secret
Status: Funded
Info Gain Consulting is currently seeking an exceptional Help Desk Support Tier II DeskSide Support specialist to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support Services contract.
To be eligible for this position, candidates must have a Secret clearance and possess U.S. Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of U.S. Citizenship will not be considered due to the position's security clearance requirements.
The Job Duties and Responsibilities include but are not limited to the following:
  • Provide Tier II level Information Technology (IT) support and trouble call resolution for all issues elevated from Tier I support
  • Document incidents using the DoD OIG ticket tracking system and create and publish knowledge base articles when applicable
  • Meet DoD OIG established service level metrics for call response, technical support, and customer service
  • Resolve trouble calls using desk-side support, remote desktop, phone, and through email
  • Respond to requests for network account modifications for account creation, configuration, deletions, and password or Personal Identification Number (PIN) resets
  • Image computer systems for desktops, laptops, tablets, and thin client computers with DoD OIG system images
  • Perform computer re-imaging, assist users with data backup and restore, and installation of software applications
  • Setup computer systems with external monitors, switch boxes, keyboards, mice, printers, or any other approved external peripherals
  • Assist with the set-up of IT in training classrooms and conference rooms as required
  • Perform the manual installation of approved software, software patches, and security updates to client systems when required
  • Perform troubleshooting of incidents and issues on approved software applications, computer systems, printers, scanners, and other approved connected peripherals
  • Monitor logs and automated systems for DoD OIG IT system outages and incidents affecting multiple end users and initiate incident response procedures
  • Complete desktop support requests within five business days upon receipt of Help Desk ticket
  • Fulfill urgent loaner laptop requests due to repair within one business day upon receipt of Help Desk ticket for Headquarters personnel
  • Provide urgent extra or spare laptop computers to field office locations within three business days
  • Complete standard loaner laptop and other equipment requests within three business days upon receipt of Help Desk ticket
  • Complete standard approved hardware or software installation within five business days upon receipt of Help Desk ticket
  • Fulfill new equipment approval and issuance in ten business days
  • Complete network account requests (add, modify, delete) within five business days upon receipt of Help Desk ticket
  • Complete data recovery for workstation within five business days upon receipt of Help Desk ticket and receipt of hard drive requiring data recovery
  • Travel may be required within the Continental United States (CONUS) and the National Capital Region (NCR)
Required Qualifications:
  • Minimum 3 to 5 years of experience providing Tier II help desk or deskside support
  • Experience troubleshooting and resolving issues escalated from Tier I support
  • Experience with ticket tracking systems and documenting technical issues
  • Experience providing deskside support at customer locations including offices, cubicles, and off-site locations
  • Experience with computer imaging and deployment of desktop operating systems
  • Experience performing network account administration tasks including account creation, modification, and deletion
  • Experience installing and configuring desktop hardware including computers, monitors, printers, scanners, and peripherals
  • Experience with software installation, patch management, and security updates
  • Experience with data backup and restoration procedures
  • Experience troubleshooting hardware and software issues on desktop systems, laptops, printers, and peripherals
  • Experience using remote desktop tools to troubleshoot and resolve technical problems
  • Strong customer service skills with the ability to communicate technical information to non-technical users
  • Associate degree or equivalent in Information Technology, Computer Science, or related field, or equivalent combination of education and experience
  • DoD 8570.01-M Information Assurance (IA) computing environment certifications as approved by agency Information Assurance Workforce Improvement Program (IAWIP) coordinator (such as CompTIA A+, CompTIA Network+, or equivalent)
  • Active Secret security clearance or ability to obtain one
  • United States Citizenship required
Preferred Qualifications:
  • Information Technology Infrastructure Library (ITIL) Foundation certification or higher
  • Tier II Service Desk certification or equivalent
  • Experience supporting DoD or federal government customers
  • Experience with Microsoft Windows operating systems and Microsoft Office applications
  • Experience with Active Directory account management and Group Policy
  • Familiarity with Unclassified Internet Protocol Router Network (NIPRNet) and Secret Internet Protocol Router Network (SIPRNet) environments
  • Experience with Microsoft System Center Configuration Manager (SCCM) or similar imaging tools
  • CompTIA Security+ or similar security certification
  • Experience with Virtual Desktop Infrastructure (VDI) and thin client technologies
Benefits:
•Health (Preferred Provider Organization (PPO) & High-Deductible Health Plan (HDHP)) Insurance, Dental, Vision, Short-Term Disability (STD) & Long-Term Disability (LTD), Basic Life Insurance, 401k Company Match, & Voluntary Products.
Info Gain Consulting is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.