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Ticket Sales Associate Jobs in Toronto, ON (NOW HIRING)

Wing Assistant

GTM Sales Associate

Toronto, ON · Remote

... Associate to help create them. This person will sit at the front line of our revenue motion ... or high-ticket professional services organizations. * Familiarity with CRM and sales engagement ...

RH

Gallery Support Associate

Toronto, ON · On-site

RH is seeking a Gallery Support Associate to join our team in providing world-class service to ... Ticket all merchandise in preparation to be displayed on the Gallery sales floor * Organize the ...

Walmart

Directs Store Delivery Associate

Oakville, ON · On-site

CA$18.55/hr

WHAT YOU'LL DO Secure and Manage Merchandise Ensures high-ticket merchandise is properly secured in ... sales floor. Receiving Area Organization and Documentation Maintains a clean and organized ...

Walmart

(CAN) Directs Store Delivery Associate

Oshawa, ON · On-site

CA$18.55/hr

WHAT YOU'LL DO Secure and Manage Merchandise Ensures high-ticket merchandise is properly secured in ... sales floor. Receiving Area Organization and Documentation Maintains a clean and organized ...

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All JobsTicket Sales Associate JobsTicket Sales Associate Jobs in Toronto, ON

Ticket Sales Associate information

See Toronto, ON salary details

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How much do ticket sales associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for ticket sales associate in Toronto, ON is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $11.47 and $18.35 per hour, depending on experience, location, and employer.

What does a ticket sales associate do?

A Ticket Sales Associate is responsible for selling tickets to events, such as concerts, sporting games, theater performances, or attractions. They assist customers with purchasing tickets, answer questions about event details, and may handle refunds or exchanges. Ticket Sales Associates also process payments, provide customer service, and may help with resolving ticketing issues or troubleshooting problems. Their role is essential in ensuring a smooth and positive ticket-buying experience for customers.

What are the key skills and qualifications needed to thrive as a ticket sales associate?

To thrive as a Ticket Sales Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and payment processing tools is commonly required. Outstanding communication, patience, and problem-solving abilities help associates manage customer inquiries and resolve issues effectively. These skills are crucial for ensuring smooth sales transactions, positive guest experiences, and maintaining accurate sales records.

What are some common challenges faced by ticket sales associates, and how can they be addressed?

Ticket Sales Associates often encounter challenges such as handling high customer volumes during peak event times and resolving last-minute ticketing issues. Staying calm under pressure, using effective communication, and being familiar with the ticketing system can help address these situations. Collaborating closely with team members and supervisors also ensures quick problem-solving and a positive customer experience. Continuous learning about events and policies can further reduce stress and improve performance in this fast-paced environment.

What is the difference between Ticket Sales Associate vs Box Office Assistant?

AspectTicket Sales AssociateBox Office Assistant
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; familiarity with ticketing systems
Work EnvironmentEvent venues, theaters, sports arenasBox office areas, theaters, concert halls
Employer & IndustryEntertainment, sports, arts organizationsPerforming arts, sports venues, event centers
Common Search & ComparisonTicket Sales Associate vs Box Office Assistant

Both roles involve selling tickets and assisting customers at entertainment venues. While Ticket Sales Associates often focus on customer service and sales at various events, Box Office Assistants typically handle ticketing operations directly at the box office, including managing ticket inventory and processing transactions. The roles are similar in environment and skills required, but the Box Office Assistant may have more administrative responsibilities.

What are the most commonly searched types of Ticket Sales jobs in Toronto, ON?

The most popular types of Ticket Sales jobs in Toronto, ON are:

What are popular job titles related to Ticket Sales Associate jobs in Toronto, ON?

For Ticket Sales Associate jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Ticket Sales Associate jobs in Toronto, ON look for?

The top searched job categories for Ticket Sales Associate jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Ticket Sales Associate jobs?

Cities near Toronto, ON with the most Ticket Sales Associate job openings:

Ticket Sales Associate jobs near you

Sales Associate, Sales Development Academy

Toronto, ON • On-site

Mlse
See more jobs at Mlseexternal

Part-time

Posted 17 days ago

Job description

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities - united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we're proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams - and world-class entertainment - to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we've invested more than $45 million into Ontario communities -- and we're just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you're ready to play with purpose, grow with passion, and win as one, we'd love to have you on our team.

** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we're looking for. **

Job Description

MLSE is building the next class of our Sales Development Academy, and we are looking for Sales Associates who are ambitious,hard-workingand coachable, and have a passion to grow a career in sports. As part of the Ticket Sales Team, your focus will be primarily selling season ticket packages, partial packs, and group tickets to support our teams at Scotiabank Arena (MapleLeafs& Raptors), BMO Field (Toronto FC & Argos), Coca-Cola Coliseum (Marlies), and Paramount Fine Foods Centre (Raptors 905). To be successful in this role, you must be a proactive, goal-oriented individual who thrives in a high-paced business environment and shares our common purpose to unite and empower employees to create extraordinary moments for our fans and each other.

This is a12-month, entry-level sales program that is built ona strong foundationof learning the fundamentals through outbound activity, ongoing training, and development. Graduates from this program are well positioned for advancement, as we are committed to developing future leaders within the organization. In this role, you willbe requiredto workMonday - Thursday, 9 AM to 5 PM, and must be available to work evenings and weekends asrequired. Our offices arelocatedat Scotiabank Arena, 50 Bay Street.

RESONSIBILITIES

  • We are a 'team first' culture so your responsibility is to be an incredible teammate. Each member of our sales team takes an equal share in developing and preserving a positive and collaborative group dynamic; this is the foundation of our success.

  • Contribute to a collaborative sales culture that gets results across all MLSE teams

  • Sell a full menu of ticket products, including but not limited to full season, flex/partial season, grouphospitalityandpremium ticket packages.

  • Prospect new business through cold calling, social sellingandlivehosting opportunities, with a focus on B2B (Business to Business) and B2C (Business to Consumer) sales.

  • Identifyprospects fornew salesopportunities through centers of influence,referralsand appointments.

  • Contact past purchasers to actively build relationships and generate new opportunities.

  • Provide extraordinary customer service by ensuringtimelyand detailed responses for all inbound and outbound communication.

  • Regularly produceaccurateupdates on prospecting activity, sales performance,appointmentsand events.

  • Adapt and be prepared to shift quarterly focus as the demands of the business evolve.

  • Prepare and execute presentations to prospective clients.

  • Effectively manage order processing through the ticket booking system by adhering toaccurateadministration processes.

  • Successful sales results require winning behaviors. You willbe requiredto master our CRM system as a tool to help guide your daily behaviors and measure the progression of your sales funnel.

  • Meet or exceed designated quarterly and annual ticket sales revenueobjectives.

  • Perform promotional or Membership service functions asrequired.

  • Available to work evenings, weekends and holidays asrequired.

QUALIFICATIONS

  • Must be enthusiastic and energetic; able to convey this through conversation over the phone, virtually, and in person with clients and prospects

  • Can perform well under tight timelines; prioritize simultaneously, while working independentlyandbeingself-resourceful

  • Diligent with daily/weekly planning and organization

  • Adaptive and flexible to quarterly changes in focus and shifting demands of the business within a fast-paced environment

  • Willingness to be mentored and open with a growth mindset

  • A self-starter with a professionaldemeanorandpresence

  • Great verbal and written communication skills

  • A positive, team first approach, incorporating integrity,confidentialityand discretion

  • Proven ability to build and develop professional relationships

  • Skillful at listening,understandingand presenting effectively

  • Highly motivated individual witha strong desireto build a career in the sports business

  • Any experience in developing sales and service relationships is preferred

  • Confident user of Microsoft 360 - Word, Excel, Outlook, PowerPoint

  • Ticketmaster and/or ARCHTICS knowledge is an asset but not essential

  • Salesforce knowledge would be an asset

Please note this is a part-time (4 days / week) 1-year contract position

Please apply by: Friday, August 28at 11:59 pm.

Job Posting Compensation Range/Rate:

$25.50/hour

We're glad you're here. Once you apply, we'll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt-in for SMS notificationsto stay in the loop.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. This email is only for accommodation requests. Resumes sent to this email address will not be considered.

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