... ticket to route elsewhere - you drive remediation from detection to closure yourself. * Operational ... Experience managing an MDM solution (e.g., Kandji, Jamf, Mosyle, or similar) for endpoint ...
... ticket to route elsewhere - you drive remediation from detection to closure yourself. * Operational ... Experience managing an MDM solution (e.g., Kandji, Jamf, Mosyle, or similar) for endpoint ...
IT Manager
San Diego, CA · On-site
$85K - $120K/yr
... ticket to route elsewhere - you drive resolution from detection to closure yourself. * Operational ... Experience managing an MDM solution (e.g., Kandji, Jamf, Mosyle, or similar) for endpoint ...
IT Manager
San Diego, CA · On-site
$85K - $120K/yr
... ticket to route elsewhere - you drive resolution from detection to closure yourself. * Operational ... Experience managing an MDM solution (e.g., Kandji, Jamf, Mosyle, or similar) for endpoint ...
IT Manager
San Diego, CA · On-site
$85 - $120/hr
... ticket to route elsewhere -- you drive resolution from detection to closure yourself. * Operational ... Experience managing an MDM solution (e.g., Kandji, Jamf, Mosyle, or similar) for endpoint ...
IT Manager
San Diego, CA · On-site
$85 - $120/hr
... ticket to route elsewhere -- you drive resolution from detection to closure yourself. * Operational ... Experience managing an MDM solution (e.g., Kandji, Jamf, Mosyle, or similar) for endpoint ...
Join Intuit's Customer Success organization as a Group Manager on the Expert Network Operations ... Treat system health as an outcome you own, not a ticket queue you manage. * Lead capability ...
Join Intuit's Customer Success organization as a Group Manager on the Expert Network Operations ... Treat system health as an outcome you own, not a ticket queue you manage. * Lead capability ...
... operations, and back-office work management, and be accountable for both building these ... Treat system health as an outcome you own, not a ticket queue you manage. * Lead capability ...
... operations, and back-office work management, and be accountable for both building these ... Treat system health as an outcome you own, not a ticket queue you manage. * Lead capability ...
Group Manager, Operational System Capabilities
San Diego, CA · On-site
$190 - $257/hr
Join Intuit's Customer Success organization as a Group Manager on the Expert Network Operations ... Treat system health as an outcome you own, not a ticket queue you manage. * Lead capability ...
Group Manager, Operational System Capabilities
San Diego, CA · On-site
$190 - $257/hr
Join Intuit's Customer Success organization as a Group Manager on the Expert Network Operations ... Treat system health as an outcome you own, not a ticket queue you manage. * Lead capability ...
Join Intuit's Customer Success organization as a Group Manager on the Expert Network Operations ... Treat system health as an outcome you own, not a ticket queue you manage. * Lead capability ...
Join Intuit's Customer Success organization as a Group Manager on the Expert Network Operations ... Treat system health as an outcome you own, not a ticket queue you manage. * Lead capability ...
Amusement (Arcade) Supervisor
Escondido, CA · On-site
$50 - $70/hr
... ticket adjustments in accordance with the company policy. * Supervise department employees to ensure they are in compliance with established operational practices and policies. Operations Management
Amusement (Arcade) Supervisor
Escondido, CA · On-site
$50 - $70/hr
... ticket adjustments in accordance with the company policy. * Supervise department employees to ensure they are in compliance with established operational practices and policies. Operations Management
Marketing Manager II: 26-02459
San Diego, CA · On-site
$65 - $70/hr
This role is responsible for overseeing the operational strategy and execution of customer ratings ... Oversee technical workflows, including ticket management and QA for engineering changes. * Serve as ...
Marketing Manager II: 26-02459
San Diego, CA · On-site
$65 - $70/hr
This role is responsible for overseeing the operational strategy and execution of customer ratings ... Oversee technical workflows, including ticket management and QA for engineering changes. * Serve as ...
Asset and Warehouse Manager
San Diego, CA · On-site
This role is responsible for warehouse operations, physical inventory accuracy, and ensuring ... Strong asset movement controls, inventory reconciliation, and ticket-based tracking skills
Asset and Warehouse Manager
San Diego, CA · On-site
This role is responsible for warehouse operations, physical inventory accuracy, and ensuring ... Strong asset movement controls, inventory reconciliation, and ticket-based tracking skills
MSP Service Delivery Manager
San Diego, CA · On-site
$120K - $150K/yr
Consistent ticket prioritization, communication, documentation, and follow through * Important ... Working directly with executive leadership on staffing, training, capacity, and operational ...
New
Quick apply
MSP Service Delivery Manager
San Diego, CA · On-site
$120K - $150K/yr
Consistent ticket prioritization, communication, documentation, and follow through * Important ... Working directly with executive leadership on staffing, training, capacity, and operational ...
New
MSP Service Delivery Manager
San Diego, CA · On-site
$120K - $150K/yr
Consistent ticket prioritization, communication, documentation, and follow through * Important ... Working directly with executive leadership on staffing, training, capacity, and operational ...
New
Quick apply
MSP Service Delivery Manager
San Diego, CA · On-site
$120K - $150K/yr
Consistent ticket prioritization, communication, documentation, and follow through * Important ... Working directly with executive leadership on staffing, training, capacity, and operational ...
New
MSP Service Delivery Manager
San Diego, CA · On-site
$120K - $150K/yr
Consistent ticket prioritization, communication, documentation, and follow through * Important ... Working directly with executive leadership on staffing, training, capacity, and operational ...
New
Quick apply
MSP Service Delivery Manager
San Diego, CA · On-site
$120K - $150K/yr
Consistent ticket prioritization, communication, documentation, and follow through * Important ... Working directly with executive leadership on staffing, training, capacity, and operational ...
New
MSP Service Delivery Manager
San Diego, CA · On-site
$120K - $150K/yr
Consistent ticket prioritization, communication, documentation, and follow through * Important ... Working directly with executive leadership on staffing, training, capacity, and operational ...
New
Quick apply
MSP Service Delivery Manager
San Diego, CA · On-site
$120K - $150K/yr
Consistent ticket prioritization, communication, documentation, and follow through * Important ... Working directly with executive leadership on staffing, training, capacity, and operational ...
New
Senior Manager, Content Production
Oceanside, CA · On-site
$75K - $90K/yr
... ticket sales, fulfills sponsorship obligations, and tells compelling stories across digital ... Media & Credential Operations • Manage credential requests for photographers, videographers ...
Senior Manager, Content Production
Oceanside, CA · On-site
$75K - $90K/yr
... ticket sales, fulfills sponsorship obligations, and tells compelling stories across digital ... Media & Credential Operations • Manage credential requests for photographers, videographers ...
Marketing Manager II: 26-02459
San Diego, CA · On-site
$65 - $70/hr
This role is responsible for overseeing the operational strategy and execution of customer ratings ... Oversee technical workflows, including ticket management and QA for engineering changes. * Serve as ...
Marketing Manager II: 26-02459
San Diego, CA · On-site
$65 - $70/hr
This role is responsible for overseeing the operational strategy and execution of customer ratings ... Oversee technical workflows, including ticket management and QA for engineering changes. * Serve as ...
General Manager
Escondido, CA · On-site
$50K - $60K/yr
We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs: Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio, etc. Tasks:
General Manager
Escondido, CA · On-site
$50K - $60K/yr
We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs: Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio, etc. Tasks:
Improving core support operations through enhancements to ticket management, SLA adherence, change request workflows, and escalation processes. * Optimizing operational systems and efficiency ...
Quick apply
Improving core support operations through enhancements to ticket management, SLA adherence, change request workflows, and escalation processes. * Optimizing operational systems and efficiency ...
Supervisory Field Technician - Damage Prevention
San Diego, CA · On-site
$20.75 - $28.25/hr
The Supervisory Field Technician oversees daily locating operations, field quality, safety ... Experience using ticket management software and GIS systems. Preferred Skills: * Advanced power ...
Quick apply
Supervisory Field Technician - Damage Prevention
San Diego, CA · On-site
$20.75 - $28.25/hr
The Supervisory Field Technician oversees daily locating operations, field quality, safety ... Experience using ticket management software and GIS systems. Preferred Skills: * Advanced power ...
IT Support Specialist
San Diego, CA · On-site
$28 - $32/hr
Collaborate with the IT Operation Manager and team members to provide regular status updates and ... Manage and prioritize ticket queue to meet service level expectations * Follow up with users to ...
IT Support Specialist
San Diego, CA · On-site
$28 - $32/hr
Collaborate with the IT Operation Manager and team members to provide regular status updates and ... Manage and prioritize ticket queue to meet service level expectations * Follow up with users to ...
Ticket Operations Manager information
See Poway, CA salary details
$31.7K - $39.8K
20% of jobs
$41.9K is the 25th percentile. Wages below this are outliers.
$39.8K - $48K
20% of jobs
The median wage is $53.9K / yr.
$48K - $56.1K
14% of jobs
$56.1K - $64.3K
9% of jobs
$64.3K - $72.4K
11% of jobs
$74.1K is the 75th percentile. Wages above this are outliers.
$72.4K - $80.5K
6% of jobs
$80.5K - $88.7K
6% of jobs
$88.7K - $96.8K
4% of jobs
$96.8K - $104.9K
3% of jobs
$104.9K - $113.1K
2% of jobs
$113.1K - $121.2K
4% of jobs
$31.7K
$64.9K
$121.2K
How much do ticket operations manager jobs pay per year?
What does a Ticket Operations Manager do?
What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?
How does a Ticket Operations Manager typically collaborate with other departments during major events?
What is the difference between Ticket Operations Manager vs Ticketing Coordinator?
| Aspect | Ticket Operations Manager | Ticketing Coordinator |
|---|---|---|
| Responsibilities | Oversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues. | Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities. |
| Required Skills | Leadership, operational management, industry knowledge, and technical skills. | Customer service, communication, and basic technical understanding. |
| Work Environment | Supervisory role in event venues, ticketing offices, or online platforms. | Customer-facing roles at ticket counters, call centers, or online support. |
The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.
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The top searched job categories for Ticket Operations Manager jobs in Poway, CA are:
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Cities near Poway, CA with the most Ticket Operations Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 25 days ago
Job description
Clinically AI is a rapidly scaling healthcare AI company transforming how behavioral health and healthcare organizations manage clinical documentation, compliance workflows, chart auditing, and operational efficiency through artificial intelligence.
Our platform helps clinicians, compliance teams, administrators, and healthcare organizations reduce administrative burden, improve documentation quality, strengthen audit readiness, and operate more efficiently. We operate at the intersection of AI, healthcare operations, workflow design, and real-world clinical execution, where adoption, trust, usability, and measurable outcomes matter.
The Opportunity
We are seeking a Security and Compliance Manager to own the day-to-day operation of our compliance program end to end, keeping our frameworks audit-ready, our policies current, and our workforce systems locked down.
This is a critical role for someone who can manage our compliance platform of record, drive remediation on failing controls to closure, and administer the workforce security layer (Google Workspace and MDM) that our compliance posture depends on. You will work closely with engineering, product, and executive leadership to keep the company continuously compliant as we scale at high velocity.
This is not a purely administrative, ticket-routing role. You should be comfortable owning remediation from detection to closure, operating with high rigor, and driving issues to resolution yourself rather than just flagging them, in a fast-moving startup environment.
We believe a successful compliance function is defined not by simply passing audits, but by continuous audit-readiness, strong workforce security hygiene, and trust earned with enterprise customers.
What You'll Own
- Own our compliance platform of record - manage frameworks (SOC2 Type II, HIPAA, NIST, etc.), controls, tests, policies, and integrations.
- Monitor compliance tests continuously; triage failures, remediate directly where possible, and drive owners to resolution where not.
- Maintain and update security policies, procedures, and system documentation, ensuring they reflect actual practice and are reviewed/acknowledged on schedule.
- Manage evidence collection and audit readiness, keeping automated evidence flowing and closing gaps in manual evidence before auditors ask.
- Coordinate external audits (SOC2 Type II, HIPAA, NIST, ISO, etc.) end to end - auditor communication, evidence requests, findings, and remediation plans.
- Administer Google Workspace, including user lifecycle management, access controls, 2FA/SSO enforcement, and audit log reviews.
- Manage our MDM to ensure all endpoints are enrolled, encrypted, patched, and compliant with policy.
- Track risk via risk assessments and the risk register, and lead mitigation planning with stakeholders.
What We're Looking For
- Compliance Ownership: You treat a failing compliance test as a to-do item, not a ticket to route elsewhere - you drive remediation from detection to closure yourself.
- Operational Rigor: You maintain accurate, up-to-date policies and documentation, and keep evidence collection running continuously rather than scrambling before an audit.
- Security & IT Administration Fluency: You're comfortable administering Google Workspace and MDM tooling directly - user lifecycle, access reviews, and endpoint compliance are second nature to you.
- Cross-Functional Collaboration: You partner effectively with engineering, product, and leadership, scoping remediation work and reporting compliance posture clearly to non-technical stakeholders.
- High Ownership Mindset: You operate with follow-through in a high-velocity, fast-scaling environment, without needing heavy oversight.
Required Qualifications
- 3+ years of experience in security compliance, GRC, IT security administration, or similar roles.
- Hands-on experience administering a compliance automation platform (e.g., Vanta, Drata, or Secureframe), including frameworks, tests, policies, and remediation workflows.
- Direct experience with SOC2 Type II and/or HIPAA compliance programs - evidence collection, audits, and continuous control operations.
- Experience administering Google Workspace in a business environment (user lifecycle, security settings, access controls).
- Experience managing an MDM solution (e.g., Kandji, Jamf, Mosyle, or similar) for endpoint compliance.
- Ability to write, maintain, and operationalize security policies and compliance documentation.
- Strong organizational and follow-through skills - comfortable owning remediation from detection to closure.
- Experience in healthcare, healthtech, or another regulated data environment.
- Familiarity with additional frameworks (HITRUST, ISO27001, NIST) and experience adding new frameworks to a compliance platform.
- Experience supporting enterprise customer security reviews, RFPs, and partner compliance requirements.
- Working knowledge of cloud environments (GCP preferred) sufficient to coordinate remediation with engineering teams.
- Experience with identity and access tooling (SSO/SAML, Google Cloud Identity, Okta, or similar).
- Certifications such as CISA, CISM, Security+, CCSK, or equivalent practical experience.
Base salary: $110,000-$165,000 + equity
Actual compensation will depend on experience, scope, and overall alignment with the role.
We offer competitive compensation, equity participation, healthcare coverage (medical, dental, vision), unlimited PTO, and a 401(k) with company match plus Roth option.
Equal Employment Opportunity
Clinically AI provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other characteristic protected by applicable law.