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Ticket Operations Manager Jobs in Pearl, MS (NOW HIRING)

From supporting daily operations to leading IT build projects and responding to cybersecurity ... Ensure effective ticket management, triage, and resolution * Deliver and support onsite IT infrastr ...

From supporting daily operations to leading IT build projects and responding to cybersecurity ... Ensure effective ticket management, triage, and resolution * Deliver and support onsite IT infrastr ...

We aim to engage the exceptional and embrace operational excellence to best deliver connectivity ... Ensure ticket data is accurate and current, including statuses, owners, and billing. Meet regularly ...

We aim to engage the exceptional and embrace operational excellence to best deliver connectivity ... Ensure ticket data is accurate and current, including statuses, owners, and billing. Meet regularly ...

We aim to engage the exceptional and embrace operational excellence to best deliver connectivity ... Ensure ticket data is accurate and current, including statuses, owners, and billing. • Meet ...

We aim to engage the exceptional and embrace operational excellence to best deliver connectivity ... Ensure ticket data is accurate and current, including statuses, owners, and billing. • Meet ...

Receiver - Store

Pearl, MS · On-site

$13.25 - $16.75/hr

Overview Receivers are responsible for all back room operations. Receivers must be knowledgeable of ... Properly load barcode ticket printer and perform weekly preventative maintenance on the printer

... day-to-day operations for fitness professionals. You'll identify what could be better, what ... Dig into high-impact areas including experience/appointment creation, ticket transfers, co-hosting ...

Receiver - Store

Pearl, MS · On-site

$13.25 - $16.75/hr

Overview Receivers are responsible for all back room operations. Receivers must be knowledgeable of ... Properly load barcode ticket printer and perform weekly preventative maintenance on the printer

... day-to-day operations for fitness professionals. You'll identify what could be better, what ... Dig into high-impact areas including experience/appointment creation, ticket transfers, co-hosting ...

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Showing results 1-20

Ticket Operations Manager information

See Pearl, MS salary details

$25.8K

$52.9K

$98.7K

How much do ticket operations manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for ticket operations manager in Pearl, MS is $52,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $64,500.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are popular job titles related to Ticket Operations Manager jobs in Pearl, MS?

For Ticket Operations Manager jobs in Pearl, MS, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Pearl, MS look for?

The top searched job categories for Ticket Operations Manager jobs in Pearl, MS are:

What cities near Pearl, MS are hiring for Ticket Operations Manager jobs?

Cities near Pearl, MS with the most Ticket Operations Manager job openings:

Infographic showing various Ticket Operations Manager job openings in Pearl, MS as of June 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $52,851 per year, or $25.4 per hour.

IT Service Delivery Manager

Hitachi

Crystal Springs, MS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Job description

Location:

Alamo, Tennessee, United States of America

Job ID:

R0123058

Date Posted:

2026-04-02

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

IT, Telecom & Internet

Job Schedule:

Full time

Remote:

No

Job Description:

The opportunity

Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Alamo, TN and Crystal Springs, MS factories. This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership, shaping how digital solutions enable safe, efficient, and connected factory operations.

In this highly visible role, you'll guide endtoend IT service delivery onsite, ensuring infrastructure, applications, and cybersecurity capabilities are reliable, secure, and aligned with business goals. You'll collaborate closely with business unit leaders, application owners, vendors, and global IT teams to anticipate demand, resolve challenges, and continuously improve service performance.

You'll also have the opportunity to lead and develop local IT professionals, manage vendors, and drive governance and standards in a dynamic factory environment. From supporting daily operations to leading IT build projects and responding to cybersecurity events, your impact will be tangible and meaningful.

This is a fulltime, onsite role based at the factory you're assigned to, offering the chance to see the immediate results of your work and build strong, lasting partnerships across operations. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

How you'll make an impact

  • Lead IT service delivery for assigned factory sites

  • Serve as the primary IT escalation point for the business

  • Ensure effective ticket management, triage, and resolution

  • Deliver and support onsite IT infrastructure and applications

  • Oversee local IT governance, security, and cybersecurity response

  • Manage IT demand intake and prioritize business requirements

  • Lead IT build and improvement projects at site level

  • Coordinate IT vendors and global delivery teams

  • Plan and control site IT budget and costs

  • Enable secure machine and network connectivity

Your background

  • Bachelor's degree in Computer Science, Engineering, or equivalent experience

  • 5+ years of experience in Information Technology

  • 2+ years in an IT leadership or management role

  • Experience supporting manufacturing or industrial environments

  • Project management experience for complex initiatives

  • Strong communication skills in English; additional local language skills valued

Tools

  • MS Office products including Excel, Word, SharePoint, Teams, and Outlook

  • ServiceNow (SNOW) Enterprise IT Management Platform

  • Microsoft DevOps and Microsoft Azure

  • SAP S/4HANA

  • Information, Data & Analytics, and Business Intelligence solutions

More about us

  • Be part of Hitachi Energy, a global leader accelerating the energy transition

  • Grow your career through international collaboration and development programs

  • Work in a purposedriven organization committed to innovation and sustainability

What We Offer

  • Comprehensive Health Coverage - Medical, dental, vision, and prescription plans

  • Retirement Savings - 401(k) with company match and additional contributions

  • Paid Time Off - Flexible PTO, paid holidays

  • Professional Growth - Tuition reimbursement and continuous learning programs

  • Family Support - Parental leave, adoption assistance, and fertility benefits

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Hitachi Vantara logo

About Hitachi Vantara

Sourced by ZipRecruiter

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

2017