ZipRecruiter

Log In

1

Ticket Operations Coordinator Jobs in Springfield, TN

Freeman

Operations Coordinator

Nashville, TN · On-site

Summary It is the responsibility of the Operations Coordinator to perform clerical duties within ... File and maintain documents of jobs/shows, organized by date and ticket number, create storage bins ...

kgs

Operations Analyst (Jr)

Nashville, TN · On-site

... call volumes, ticket trends, handle times, resolution rates, SLA compliance, and customer ... request coordination. * Respond to ad hoc data requests and analytical tasks from program ...

Koniag, Inc.

Operations Analyst (Jr)

Nashville, TN · On-site

... call volumes, ticket trends, handle times, resolution rates, SLA compliance, and customer ... request coordination. * Respond to ad hoc data requests and analytical tasks from program ...

kgs

Operations Analyst (Jr)

Nashville, TN · On-site

... call volumes, ticket trends, handle times, resolution rates, SLA compliance, and customer ... request coordination. * Respond to ad hoc data requests and analytical tasks from program ...

kgs

Call Center Operations Manager

Nashville, TN

Monitor real-time call center performance, including call volumes, ticket queues, handle times, and ... Serve as the primary escalation point for complex or high-priority IT support issues, coordinating ...

kgs

Call Center Operations Manager

Nashville, TN · On-site

Monitor real-time call center performance, including call volumes, ticket queues, handle times, and ... Serve as the primary escalation point for complex or high-priority IT support issues, coordinating ...

kgs

Call Center Operations Manager - Swing

Nashville, TN · On-site

Monitor real-time call center performance, including call volumes, ticket queues, handle times, and ... Serve as the primary escalation point for complex or high-priority IT support issues, coordinating ...

Dermafix Spa

Regional Sales Manager

Nashville, TN · On-site

$6.0K/mo

This role requires a strong leader who thrives in a fast-paced environment, understands high-ticket ... Revenue Growth & Sales Oversight Lead, mentor, and support a team of Patient Coordinators and Sales ...

Dermafix Spa

Senior Spa Sales Manager

Nashville, TN · On-site

$6.0K/wk

This role requires a strong leader who thrives in a fast-paced environment, understands high-ticket ... Revenue Growth & Sales Oversight Lead, mentor, and support a team of Patient Coordinators and Sales ...

AmeriPark

Valet Attendant

Nashville, TN · On-site

$13.50 - $17.50/hr

The Valet Attendant works closely with fellow team members, Operations Manager, and/or Shift ... normal coordination, including eye-hand, hand-foot - Move from valet stand to customer cars by ...

next page

Showing results 1-20

All JobsTicket Operations JobsTicket Operations Coordinator JobsTicket Operations Coordinator Jobs in Springfield, TN

Ticket Operations Coordinator information

See Springfield, TN salary details

$13

$23

$35

How much do ticket operations coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for ticket operations coordinator in Springfield, TN is $23.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $26.35 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a ticket operations coordinator?

To thrive as a Ticket Operations Coordinator, you need strong organizational skills, attention to detail, and experience with ticketing processes, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing software platforms such as Ticketmaster, Paciolan, or AudienceView, as well as familiarity with CRM systems, is typically required. Exceptional customer service, problem-solving abilities, and effective communication are crucial soft skills for this role. These abilities ensure efficient ticket distribution, positive patron experiences, and the smooth execution of events.

What does a ticket operations coordinator do?

A Ticket Operations Coordinator manages the ticketing processes for events, such as concerts, sports games, or theater productions. Their responsibilities include overseeing ticket sales, coordinating with vendors, managing seating assignments, troubleshooting ticketing issues, and ensuring a smooth customer experience. They also work closely with event organizers and box office staff to ensure all ticketing logistics are handled efficiently and accurately. Attention to detail and strong organizational skills are important in this role.

How does a ticket operations coordinator typically collaborate with other departments during major events?

A Ticket Operations Coordinator works closely with departments such as sales, marketing, event management, and customer service to ensure a seamless ticketing experience during major events. They coordinate ticket allocations, manage access controls, and communicate ticketing updates or issues to relevant teams. Effective collaboration is essential, especially when troubleshooting ticketing problems or accommodating last-minute changes, ensuring both staff and attendees have a smooth experience.

What is the difference between Ticket Operations Coordinator vs Ticketing Specialist?

AspectTicket Operations CoordinatorTicketing Specialist
ResponsibilitiesOversees ticketing processes, manages ticket inventory, ensures smooth operationsHandles ticket sales, customer inquiries, and ticket distribution
Required SkillsOrganizational skills, knowledge of ticketing systems, communication skillsCustomer service, sales skills, familiarity with ticketing platforms
Work EnvironmentEvent venues, ticketing offices, or online platformsBox offices, customer service centers, online sales channels
Common UsageUsed by organizations managing large-scale events or venuesUsed by ticketing agencies, box offices, and event organizers

The main difference is that Ticket Operations Coordinators focus on managing the overall ticketing process and operations, ensuring efficiency and accuracy, while Ticketing Specialists primarily handle sales and customer interactions. Both roles require knowledge of ticketing systems and excellent communication skills, but their focus areas differ within the ticketing workflow.

What are popular job titles related to Ticket Operations Coordinator jobs in Springfield, TN? For Ticket Operations Coordinator jobs in Springfield, TN, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Coordinator jobs in Springfield, TN look for? The top searched job categories for Ticket Operations Coordinator jobs in Springfield, TN are:
What cities near Springfield, TN are hiring for Ticket Operations Coordinator jobs? Cities near Springfield, TN with the most Ticket Operations Coordinator job openings:
Ticket Operations Coordinator jobs near you
Infographic showing various Ticket Operations Coordinator job openings in Springfield, TN as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,647 per year, or $23.4 per hour.

Operations Coordinator

Freeman

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

About Us
As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It's just one reason why we're the leader in live events.
Summary
It is the responsibility of the Operations Coordinator to perform clerical duties within the branch. Work as support staff in the performance of administrative responsibilities for the supervisory and management team as directed. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence. Support a safe work environment by following all safety policies and procedures, taking personal responsibility for safety, reporting hazards or concerns promptly, and contributing to a culture that prioritizes safety every day.
This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Nashville, TN.
Essential Duties & Responsibilities
  • Perform clerical and administrative duties in an office setting and show site.
  • Use a variety of office software applications including but not limited to word processing, email, and excel, SAP, and using COUPA for invoicing and ordering items, and using Share point (ECS) and Citrix (TSS & EMS) for tickets processing.
  • Receive and deliver MRE tickets from CPIA, detail department, and delivers in-house tickets from Detail department for cut shop and carpenter shop as needed.
  • Sort and print tickets using SharePoint (ECS).
  • Revise tickets ensuring status and completeness before printing. Responsible for printing the desired amount based of show size.nce printed, staples, sorts, and organizes by ticket number.
  • Distribute printed tickets to warehouse production manager.
  • Open and create new files for each individual job/show.
  • Print TSS and booking reports for each file, along with all the released graphic tickets and create a graphics file for each show for sign world.
  • Develop and modify practices that improve the workflow of documents.
  • File and maintain documents of jobs/shows, organized by date and ticket number, create storage bins for closed shows (up to two months old) and maintain a storage file list each month.
  • Prepare labels/tags for material bins located in office, sign world, show site support and show tags for every MIS component for show site via excel using a predefined template.
  • Operate and maintain office equipment such as printers and copy machines, fixing any malfunctioning office equipment to best of knowledge, calling IT when needed. Replacing toners, empting waste box and maintaining paper supplies. May serve as liaison with Copier service and vendor.
  • Assist with other projects and special assignments as required by Freeman Management Team.
  • Follow all company safety policies, procedures, and work instructions.
  • Complete required safety training and apply safe work practices at all times.
  • Immediately report any workplace accidents, near misses, hazards, or unsafe conditions to a manager or through an appropriate reporting channel.
  • Participate in safety discussions and communicate concerns or feedback openly to help maintain a safe work environment.
  • Use tools, equipment, and protective gear properly to prevent injuries and incidents.
  • Perform other duties as assigned.

Education & Experience
  • High School Diploma or equivalent required.
  • Basic understanding of workplace safety practices and applicable OSHA requirements.
  • Ability to consistently follow safety rules and contribute to a positive safety culture.

Certificates, Licenses, Registrations
OSHA 10 Certification required.
What We Offer
The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
  • Medical, Dental, Vision Insurance
  • Tuition Reimbursement
  • Paid Parental Leave
  • Life, Accident and Disability
  • Retirement with Company Match
  • Paid Time Off

Diversity Commitment
At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
#LI-Onsite
#TFCFreeman

Apply