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Ticket Operations Associate Jobs in Seattle, WA (NOW HIRING)

Big 5 LLC

Relief Manager

Redmond, WA

$19.47 - $19.95/hr

Successful operation of store in the absence of the Store Manager * Provide excellent customer ... Training newly hired associates * Directing sales and cashier associates throughout the store

New

Big 5 LLC

Relief Manager

Seattle, WA

$24.43 - $24.91/hr

Successful operation of store in the absence of the Store Manager * Provide excellent customer ... Training newly hired associates * Directing sales and cashier associates throughout the store

BlackHawk Industrial

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors ... Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint ...

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All JobsTicket Operations Associate JobsTicket Operations Associate Jobs in Seattle, WA

Ticket Operations Associate information

See Seattle, WA salary details

$12

$29

$60

How much do ticket operations associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ticket operations associate in Seattle, WA is $29.87, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $34.47 per hour, depending on experience, location, and employer.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Seattle, WA?

The most popular types of Ticket Operations jobs in Seattle, WA are:

What are popular job titles related to Ticket Operations Associate jobs in Seattle, WA?

For Ticket Operations Associate jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Associate jobs in Seattle, WA look for?

The top searched job categories for Ticket Operations Associate jobs in Seattle, WA are:

Ticket Operations Associate jobs near you
Infographic showing various Ticket Operations Associate job openings in Seattle, WA as of August 2026, with employment types broken down into 33% Full Time, 33% Part Time, and 34% Contract. Highlights an 100% In-person job distribution, with an average salary of $62,123 per year, or $29.9 per hour.

Relief Manager

Big 5 LLC

Redmond, WA

$19.47 - $19.95/hr

Full-time

Posted 2 days ago

New

Big 5 Sporting Goods rating

5.3

Company rating: 5.3 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

548th of 733 rated retailers

Job description

With nearly 400 stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team.

Role Overview

The Relief Manager position is the perfect career opportunity for the sports and outdoor enthusiast. The qualities of our team members serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team.

Our Relief Manager gains knowledge and experience required for promotion to higher management positions under direction of experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.

Primary Duties

  • Successful operation of store in the absence of the Store Manager
  • Provide excellent customer service and assist customers throughout the store
  • Answer phone calls and respond to customer inquiries
  • Recommend products and suggest add-on sales
  • Merchandising and compliance of all company policies
  • Setting promotional signage
  • Checking and retrieving merchandise from stockroom as needed
  • Maintain a clean, organized, and fully stocked sales floor
  • Receive merchandise shipment
  • Opening and closing of the store
  • Training newly hired associates
  • Directing sales and cashier associates throughout the store
  • Inventory control and enforcement of loss prevention policies
  • Enforcement of all company policies
  • Perform or may perform additional duties as assigned by management and supervision

Position Requirements

  • Must be 21 years of age or older
  • Previous retail management experience
  • Strong communication and interpersonal skills
  • Must possess basic organizational and/or applicable math skills
  • Detail-oriented and reliable
  • Ability to work in a fast-paced environment
  • Basic knowledge of sporting goods is a plus
  • Must possess High School diploma, GED, or High School Equivalency Exam
  • Flexible Scheduling
  • Upon accepting a position offered, candidate will be subject to E-Verify
  • Light to moderate lifting may be required, with or without reasonable accommodation

Benefits

Dental, Medical, Vision Insurance, Savings and Profit-Sharing Plan-401k/Roth IRA, Paid Personal Time Off (Accrued at rate of one day for every two months), Sick Leave (Accrued at rate of one hour of sick time for every 40 hours worked [Seattle: 30 hours worked]), Vacation (Amount accrued is dependent of length of employment: Year one, 5 days/year; Years 2-6, 10 days/year; Years 7-11, 15 days/year; 12th year and thereafter, 20 days/year), Company-sponsored Education Assistance, Life Insurance, Employee Merchandise Discount, Employee Referral Program, Ticket Discounts to Top Attractions and Events, Pet Insurance, Kinecta Credit Union Membership.

Pay Scale: $19.47 - $19.95 per hour

What Big 5 Sporting Goods employees say

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