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Ticket Operations Associate Jobs in Ossining, NY

... ticket routing. Our Client Solutions / Support Associates work directly with sophisticated investment firms to help resolve analytical and operational issues, support onboarding and implementation ...

We're using AI and embedded payments to rebuild the core HR, finance, and operations systems that ... Stay with the ticket: follow up proactively, loop in Specialists when needed, and make sure nothing ...

Customer Experience Associate

New York, NY ยท On-site +1

$60K - $70K/yr

Our customers rely on us to keep their operations running: invoices get paid, books get closed, and ... You take full accountability for every ticket you handle. When an issue crosses team boundaries ...

Kitchen Associate

Darien, CT ยท On-site

$18 - $21.75/hr

... operations running smoothly. This position earns a competitive pay and is eligible for great ... Perform data entry of the designers' sales tickets into internal ticket system * Maintain ...

Kitchen Associate

Darien, CT

$16.50 - $22/hr

... operations running smoothly. This position earns a competitive pay and is eligible for great ... Perform data entry of the designers' sales tickets into internal ticket system * Maintain ...

Kitchen Associate

Darien, CT ยท On-site

$16.50 - $22/hr

... operations running smoothly. This position earns a competitive pay and is eligible for great ... Perform data entry of the designers' sales tickets into internal ticket system * Maintain ...

Kitchen Associate

Darien, CT ยท On-site

$18 - $21.75/hr

... operations running smoothly. This position earns a competitive pay and is eligible for great ... ticket systemMaintain cleanliness of displays and samplesUpkeep stock of literature, cabinet ...

Run and compile weekly operational reports for the Associate Branch Manager and Branch Manager. * Ensure reports are accurate, timely, and formatted for easy review. * Manage the un-serviced ticket ...

Showing results 41-60

Ticket Operations Associate information

See Ossining, NY salary details

$11

$27

$56

How much do ticket operations associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for ticket operations associate in Ossining, NY is $27.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $31.88 per hour, depending on experience, location, and employer.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What job categories do people searching Ticket Operations Associate jobs in Ossining, NY look for?

The top searched job categories for Ticket Operations Associate jobs in Ossining, NY are:

What cities near Ossining, NY are hiring for Ticket Operations Associate jobs?

Cities near Ossining, NY with the most Ticket Operations Associate job openings:

Infographic showing various Ticket Operations Associate job openings in Ossining, NY as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,462 per year, or $27.6 per hour.

Client Solutions Associate

Arcana Analytics

New York, NY โ€ข On-site

Full-time

Re-posted 20 days ago


Job description

Arcana is a portfolio intelligence platform used by hedge funds and asset managers to analyze performance, risk, and portfolio exposures. We're rethinking the analytical infrastructure institutional investors rely on-and we're hiring driven problem solvers who want to help shape the future of investment technology.
This is not a traditional client support role focused on scripted responses or ticket routing. Our Client Solutions / Support Associates work directly with sophisticated investment firms to help resolve analytical and operational issues, support onboarding and implementation workflows, and ensure clients are successful using Arcana's platform.
If you enjoy solving problems, working closely with institutional investors, and operating at the intersection of finance, analytics, and technology, we'd love to talk.
Responsibilities
  • Serve as a primary point of contact for client questions, issues, and platform support requests
  • Troubleshoot and resolve client issues across portfolio analytics, data workflows, and platform functionality
  • Support onboarding and implementation projects for hedge funds and asset managers using Arcana's platform
  • Work closely with portfolio managers, analysts, operations teams, and risk teams to understand workflows and resolve analytical questions
  • Coordinate cross-functionally with product, engineering, and data teams to investigate and escalate complex issues
  • Help improve internal support processes, documentation, and client workflows
  • Identify recurring client pain points and provide feedback to help improve platform capabilities and user experience
  • Clearly communicate solutions, platform functionality, and analytical concepts to institutional users

Requirements
  • 1-4 years of experience in a client-facing, analytical, operations, or support-oriented role within financial services, fintech, or investment technology
  • Strong problem-solving and troubleshooting abilities with high attention to detail
  • Excellent communication and interpersonal skills
  • Ability to manage multiple client requests and priorities in a fast-paced environment
  • Strong organizational skills and ownership mentality
  • Comfort working with financial concepts, data workflows, and analytical platforms
  • Demonstrated interest in financial markets, portfolio management, or investment technology
  • Ability to collaborate effectively with clients, product managers, engineers, and data teams

Qualifications
  • Bachelor's degree in Finance, Economics, Engineering, Mathematics, Computer Science, or a related field
  • Strong academic performance preferred
  • Experience with Excel and analytical tools required
  • Familiarity with Bloomberg, FactSet, Aladdin, or similar financial platforms is a plus
  • Experience with SQL, Python, or other analytical/programming tools is beneficial but not required
  • Previous experience supporting institutional clients or enterprise software users is a plus

Location
Open to New York, Chicago, or Remote