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Ticket Operations Associate Jobs in Baltimore, MD

Avid Practice

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Thriving IT & Low Voltage Tier 1+2 Support Associate Opportunity

Baltimore, MD · On-site

$50K - $60K/yr

Manage IT server/service operations, including server administration, desktop patching, and ... Ticket Reopen Rate * Number of Escalations * Time to Resolution * Knowledge Base Contribution

Avid Practice

Be Seen First

Thriving IT & Low Voltage Tier 1+2 Support Associate Opportunity

Baltimore, MD · On-site

$50K - $60K/yr

Manage IT server/service operations, including server administration, desktop patching, and ... Ticket Reopen Rate * Number of Escalations * Time to Resolution * Knowledge Base Contribution

Macy's

Retail Sales Associate

Towson, MD

$14.25 - $16.50/hr

Job Overview As a Furniture Sales Colleague, also known as a Big Ticket Colleague, you provide ... streamlining operations in one of our distribution centers, enhancing our online shopping ...

Round One Entertainment

Supervisor

Towson, MD · On-site

$19 - $20.75/hr

Control payout ratios of crane operations by remaining highly attentive to pay out numbers as well ... Conducts tills checks, refunds, credit and ticket adjustments in accordance with the company policy.

SUPPLY.com

Delivery Truck Driver - CDL

Elkridge, MD · On-site

Ferguson is a community of proud associates who operate with the shared purpose of building ... A background in warehouse operations and logistics, including shipping, receiving and delivery is a ...

HP Products

Delivery Truck Driver - CDL

Elkridge, MD · On-site

Ferguson is a community of proud associates who operate with the shared purpose of building ... A background in warehouse operations and logistics, including shipping, receiving and delivery is a ...

A&T Systems

Service Desk Technician

MD · On-site

Ticket Management * Accurately log, categorize, prioritize, and track incidents and service ... support operational requirements. Requirements Minimum Qualifications Education * Associate ...

Compass Group

GRILL COOK (PART TIME)

Towson, MD · On-site

$21/hr

... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ... Uses established ticket-collection procedures during service. Responsible for records from area ...

Compass Group

COOK

Towson, MD · On-site

$21/hr

... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ... Uses established ticket collection procedures during service. Responsible for records from area ...

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All JobsTicket Operations Associate JobsTicket Operations Associate Jobs in Baltimore, MD

Ticket Operations Associate information

See Baltimore, MD salary details

$11

$26

$53

How much do ticket operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for ticket operations associate in Baltimore, MD is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $30.10 per hour, depending on experience, location, and employer.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Baltimore, MD? The most popular types of Ticket Operations jobs in Baltimore, MD are:
What are popular job titles related to Ticket Operations Associate jobs in Baltimore, MD? For Ticket Operations Associate jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Baltimore, MD look for? The top searched job categories for Ticket Operations Associate jobs in Baltimore, MD are:
Ticket Operations Associate jobs near you
Infographic showing various Ticket Operations Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,241 per year, or $26.1 per hour.

Sales Associate - Sporting Goods

Play it Again Sports

Timonium, MD • On-site

$15 - $18/hr

Full-time

Re-posted 28 days ago

Job description

We are looking for sports fans of all kinds! The perfect Play it Again sports employee is motivated, a good communicator, gets along with kids, shows attention to detail, is computer savvy, reliable, organized and punctual. If this is you then you have the traits of the person we are looking for. If you have these traits, we will teach you the skills for a job you'll remember for a lifetime!

We’re looking for motivated, enthusiastic and hard-working people to join our team! If you would like to work around sporting equipment each day, apply now!!

This position exists to help promote all aspects of the business including but not limited to buying, selling, pricing, and merchandising. Promote a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store operations, including the buying of used merchandise.

Job Description

  1. Exhibit appropriate selling and buying behaviors. Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.
  2. Become familiar with products, brands, and prices and make recommendations of products, including their features and benefits, to suit customers’ needs. Maximize sales and customer satisfaction by adding items to the close of the sale.
  3. Buy used product, reinforcing the customers’ purchases and sales to the store. Invite customer to return to the store to buy, sell, or trade and promote image of the store concept.
  4. Price and ticket items based on pricing and buying guidelines. Restock store following merchandising plan. Maintain store displays and follow store housekeeping and maintenance standards and procedures.
  5. Develop proficiency in operating computerized Point of Sale (POS) and sales tracking system for all sales transactions, buys, returns, etc.
  6. Achieve personal and store sales goals by applying sound customer service and sales protocol.

QUALIFICATIONS

  1. Prior retail experience preferred in similar product lines, but willing to train the right candidate
  2. Proven customer service skills required
  3. Ability to work well as a team member, accept constructive feedback, and follow directions
  4. Excellent communication and interpersonal skills
  5. Sales and goal driven

PHYSICAL REQUIREMENTS

  1. Ability to stand and walk for long periods of time, up to 8 hours a day.
  2. Lifting up to 40 lbs. without assistance. May involve heavier lifting with assistance of team member or cart/dolly.
  3. Bending, rotating, and reaching customary to a retail environment; including receiving, pricing, and stocking/back stocking merchandise.
  4. Exposure to typical retail environment conditions and noise levels.
  5. Able to operate a computerized sales terminal.

Company Description

Play it Again Sports, Timonium is a brand-new store in the Balitmore Area that buys and sells new and used sporting gear for all sports!