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Ticket Operations Associate Jobs in Austin, TX (NOW HIRING)

Compass Group

GRILL COOK

Austin, TX · On-site

$25/hr

... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ... Uses established ticket-collection procedures during service. Responsible for records from area ...

Compass Group

COOK (FULL TIME)

San Marcos, TX · On-site

$17/hr

... operational expertise. With more than 31,000 dedicated team members, including 1,600 registered ... Uses established ticket collection procedures during service. Responsible for records from area ...

G Lodging Management LP

Night Auditor

Austin, TX

$14.25 - $19/hr

Operations Manager Audit, balance and report on the various areas of the hotel (e.g. food and ... Balance and close all bank ticket codes, daily. * Run night audit final after insuring all revenues ...

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Ticket Operations Associate information

See Austin, TX salary details

$11

$26

$52

How much do ticket operations associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ticket operations associate in Austin, TX is $26.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.00 per hour, depending on experience, location, and employer.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Austin, TX?

The most popular types of Ticket Operations jobs in Austin, TX are:

What are popular job titles related to Ticket Operations Associate jobs in Austin, TX?

For Ticket Operations Associate jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Associate jobs in Austin, TX look for?

The top searched job categories for Ticket Operations Associate jobs in Austin, TX are:

What cities near Austin, TX are hiring for Ticket Operations Associate jobs?

Cities near Austin, TX with the most Ticket Operations Associate job openings:

Ticket Operations Associate jobs near you

Delivery Truck Driver - CDL Class A

Ferguson Enterprises, LLC

Del Valle, TX • On-site

$26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Ferguson Waterworks rating

9.3

Company rating: 9.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

14th of 429 rated retail wholesalers

Job description

Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Would you like a truck driving career where you can be home daily with no nights or weekends? Join our team today!
Schedule: Monday-Friday 6am-3pm plus overtime as needed
Pay: Starting at $26 an hour based on experience
The PERKS of working for Ferguson:
  • Competitive compensation
  • Safe Driver incentive
  • Hourly bonus potential
  • Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
  • 401(K) Retirement Savings Plan with company match
  • Paid time off (vacation, sick, personal, holiday, and parental leave)
  • Employee Assistance Programs
  • Associate discounts
  • Community involvement opportunities
  • Opportunities for growth and advancement both professionally and financially

Qualifications:
  • Must hold a valid CDL Class A
  • Must be at least 21 years of age
  • Meet and maintain qualifications for CDL requirements
  • Follow all DOT standards and regulations
  • Must currently have, acquire, and/or maintain a valid DOT Medical card in order to meet driver requirements.
  • Ability to lift items that weigh up to 50lbs
  • A background in warehouse operations and logistics, including shipping, receiving and delivery is a plus
  • Strong communicator with a customer-focused approach
  • Able to navigate and operate basic technology, including iPads

Responsibilities:
  • Deliver materials to the customer, which includes utilizing pallet jack and two-wheel dolly to load and unload and ensuring delivery of ticket with material
  • Pick up customer returns, validating product match for credit requests
  • Perform daily pre-trip and post-trip inspections, fuel the truck as needed, and report any problems or issues to supervisor
  • Follow and implement all company safety policies and procedures
  • Assist warehouse personnel with pulling and preparing orders for shipment as needed, as well as receiving, verifying, staging and stocking incoming material
  • Ability to work overtime as needed
  • Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs.

*Pre-employment drug and background screening required*
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Pay Range:
$20.22 - $32.30
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information

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