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Ticket Operations Associate Jobs in Wisconsin (NOW HIRING)

Hometown Grocers, Inc.

Guest Services Clerk

Pulaski, WI · On-site

$14.50 - $17.75/hr

... Service Counter operations and strengthen guest relations through advanced guest service and ... Guest Services Associates have an opportunity to treat every customer as a guest by creating ...

Hometown Grocers.com

Guest Services Clerk

Pulaski, WI · On-site

$14.50 - $17.75/hr

... Service Counter operations and strengthen guest relations through advanced guest service and ... Guest Services Associates have an opportunity to treat every customer as a guest by creating ...

Hometown Grocers, Inc.

Guest Services Clerk

Pulaski, WI · On-site

$14.50 - $17.75/hr

... Service Counter operations and strengthen guest relations through advanced guest service and ... Guest Services Associates have an opportunity to treat every customer as a guest by creating ...

Sendik's

Customer Service Office

Oconomowoc, WI · On-site

$14.50 - $20/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Elm Grove, WI · On-site

$13.75 - $19/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Franklin, WI · On-site

$13.50 - $18.50/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Oconomowoc, WI · On-site

$14.50 - $20/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Germantown, WI · On-site

$14.75 - $20.25/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Mequon, WI · On-site

$12.75 - $17.50/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Elm Grove, WI · On-site

$13.75 - $19/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Greendale, WI · On-site

$13.75 - $19/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Mequon, WI · On-site

$12.75 - $17.75/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Grafton, WI · On-site

$14.25 - $19.75/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Germantown, WI · On-site

$14.75 - $20.25/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Brookfield, WI · On-site

$13.75 - $19/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Greendale, WI · On-site

$13.75 - $19/hr

The main responsibility of the Customer Service Office Associate is to maintain the operations of ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

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Ticket Operations Associate information

What are some common challenges faced by ticket operations associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a ticket operations associate?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What is a ticket operations associate?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Wisconsin? The most popular types of Ticket Operations jobs in Wisconsin are:
What are popular job titles related to Ticket Operations Associate jobs in Wisconsin? For Ticket Operations Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Wisconsin look for? The top searched job categories for Ticket Operations Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for Ticket Operations Associate jobs? Cities in Wisconsin with the most Ticket Operations Associate job openings:
Ticket Operations Associate jobs near you
Infographic showing various Ticket Operations Associate job openings in Wisconsin as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Guest Services Clerk

Hometown Grocers, Inc.

Pulaski, WI • On-site

$14.50 - $17.75/hr

Part-time

Re-posted 15 days ago

Job description

Job Summary
Job Title: Guest Services Clerk
FLSA Status: Hourly
Reports To: Guest Services Manager
Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques. Apart from responding to inquiries, provides information to the guests that help them in making purchasing decisions and resolve any complaints.
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you'll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Takes ownership in order to take care of guest needs directly either by face-to-face, electronically, or telephone and responding to guest inquiries promptly
  • Responds to guest inquiries regarding offers, promotions, and events
  • Adopts the guidelines established by Hometown Grocers to resolve the complaints from guest
  • Accurately and efficiently process transactions and accurately maintain all cash and media at Service Counter registers
  • Distributes cashier tills and partner with cashiers throughout the day to ensure associate and guest needs are being met
  • Records details of comments, inquiries, complaints, and actions taken
  • Provides guests with exchanges, refunds, discounts, coupons, or other offers related to their retail store account activity
  • Performs guest verifications, processing orders, applications, forms, and requests
  • Hands additional service, including but not limited to: DMV, Lottery, Rug Doctor, and ticket sales
  • Directs unresolved issues and requests to the appropriate designated resource
  • Contributes to the maintenance and development of standards, procedures and policies regarding guest service Support and execute superior guest service
  • Performs other duties as assigned
  • Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum availability must include 16 hours a week with a minimum of 8 hours per day during available days
  • Ability to process information/merchandise through register system
  • Ability to communicate with associates and guests
  • Ability to read, count, and write accurately
  • Ability to operate all equipment necessary to perform the job
  • Knowledge of wide range of goods and services of Hometown Grocers
  • Ability to deal with multiple projects simultaneously
  • Strong communication, interpersonal, and guest service skills
  • Should have sound practical judgment of priorities
  • Interest in helping and working with guests

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment
  • Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed

WORK SCHEDULE
The Guest Services Clerk is an hourly position that may be part-time or full-time. The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual's availability.
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