... our ticket revenue on every single flight across our network - both domestically and ... Experience analyzing data in complex high-volume, operational, financial, billing, payments or ...
New
... our ticket revenue on every single flight across our network - both domestically and ... Experience analyzing data in complex high-volume, operational, financial, billing, payments or ...
New
Food Service Associate
Vandalia, IL · On-site
$16.14 - $24.21/hr
... cold ticket items. May assist with hot items as needed., Ensures that all necessary items are ... safe operation of all food service equipment., May assist in cafeteria as needed - serving ...
Food Service Associate
Vandalia, IL · On-site
$16.14 - $24.21/hr
... cold ticket items. May assist with hot items as needed., Ensures that all necessary items are ... safe operation of all food service equipment., May assist in cafeteria as needed - serving ...
Food Service Associate
$16.54 - $25.24/hr
... cold ticket items. May assist with hot items as needed., Ensures that all necessary items are ... safe operation of all food service equipment., May assist in cafeteria as needed - serving ...
Food Service Associate
$16.54 - $25.24/hr
... cold ticket items. May assist with hot items as needed., Ensures that all necessary items are ... safe operation of all food service equipment., May assist in cafeteria as needed - serving ...
Food Service Associate
Vandalia, IL · On-site
$16.54 - $25.24/hr
... cold ticket items. May assist with hot items as needed., Ensures that all necessary items are ... safe operation of all food service equipment., May assist in cafeteria as needed - serving ...
Food Service Associate
Vandalia, IL · On-site
$16.54 - $25.24/hr
... cold ticket items. May assist with hot items as needed., Ensures that all necessary items are ... safe operation of all food service equipment., May assist in cafeteria as needed - serving ...
Food Service Associate
$16.14 - $24.21/hr
... cold ticket items. May assist with hot items as needed., Ensures that all necessary items are ... safe operation of all food service equipment., May assist in cafeteria as needed - serving ...
Food Service Associate
$16.14 - $24.21/hr
... cold ticket items. May assist with hot items as needed., Ensures that all necessary items are ... safe operation of all food service equipment., May assist in cafeteria as needed - serving ...
Customer Operations Coordinator -- Labels & Flexible Packaging
South Elgin, IL · On-site
$23 - $28/hr
You confirm the agreed ship date, update status notes, and ensure the job ticket is complete and ... With nearly 650 associates and facilities across Minneapolis, MN (Headquarters), South Elgin, IL ...
Posted today
Quick apply
Customer Operations Coordinator -- Labels & Flexible Packaging
South Elgin, IL · On-site
$23 - $28/hr
You confirm the agreed ship date, update status notes, and ensure the job ticket is complete and ... With nearly 650 associates and facilities across Minneapolis, MN (Headquarters), South Elgin, IL ...
Posted today
Marketing Associate - Brand (Hybrid, Chicago, IL)
Chicago, IL · On-site
$61K - $76K/yr
... small-ticket equipment leasing and U.S. Small Business Administration loans. Byline Bank is a ... Marketing Operations and Administrative Support * Supports marketing team operations through ...
Marketing Associate - Brand (Hybrid, Chicago, IL)
Chicago, IL · On-site
$61K - $76K/yr
... small-ticket equipment leasing and U.S. Small Business Administration loans. Byline Bank is a ... Marketing Operations and Administrative Support * Supports marketing team operations through ...
Senior Director, Servicing Operations
Chicago, IL · On-site
$184K - $216K/yr
They're not just a ticket to close. They're a person with a goal, and how this moment goes is how ... Own the day-to-day: keeping resolution speed, quality scores, cost and efficiency, and associate ...
Quick apply
Senior Director, Servicing Operations
Chicago, IL · On-site
$184K - $216K/yr
They're not just a ticket to close. They're a person with a goal, and how this moment goes is how ... Own the day-to-day: keeping resolution speed, quality scores, cost and efficiency, and associate ...
Manager Asset Protection Systems
Bolingbrook, IL · On-site
$78 - $95/hr
Develop operational scorecards and KPIs for: * Ticket performance * Vendor performance * Project ... associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be ...
Posted today
Manager Asset Protection Systems
Bolingbrook, IL · On-site
$78 - $95/hr
Develop operational scorecards and KPIs for: * Ticket performance * Vendor performance * Project ... associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be ...
Posted today
Manager Asset Protection Systems
Bolingbrook, IL · On-site
$78 - $95/hr
Develop operational scorecards and KPIs for: * Ticket performance * Vendor performance * Project ... associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be ...
New
Manager Asset Protection Systems
Bolingbrook, IL · On-site
$78 - $95/hr
Develop operational scorecards and KPIs for: * Ticket performance * Vendor performance * Project ... associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be ...
New
Retail - Associate
Chicago, IL · On-site
$15.75 - $18/hr
Retail Associate - Pokemon Fossil Museum Exhibition Store (The Field Museum) Who are we: For more ... Support the Pokemon Fossil Museum Exhibition Store's operations: Cashier/Check-out service, ticket ...
Retail - Associate
Chicago, IL · On-site
$15.75 - $18/hr
Retail Associate - Pokemon Fossil Museum Exhibition Store (The Field Museum) Who are we: For more ... Support the Pokemon Fossil Museum Exhibition Store's operations: Cashier/Check-out service, ticket ...
Warehouse Associate
Bolingbrook, IL · On-site
$15.75 - $18.75/hr
... operations, driving the efficiency and precision that exceeds our industry-leading standards. It ... Knowledge of WMS, printing ticket orders, MS Office Suite, email, internet navigation. * Ability to ...
Warehouse Associate
Bolingbrook, IL · On-site
$15.75 - $18.75/hr
... operations, driving the efficiency and precision that exceeds our industry-leading standards. It ... Knowledge of WMS, printing ticket orders, MS Office Suite, email, internet navigation. * Ability to ...
Develop operational scorecards and KPIs for: * Ticket performance * Vendor performance * Project ... associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be ...
Develop operational scorecards and KPIs for: * Ticket performance * Vendor performance * Project ... associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be ...
Warehouse Associate
Bolingbrook, IL · On-site
$15.75 - $18.75/hr
... operations, driving the efficiency and precision that exceeds our industry-leading standards. It ... Knowledge of WMS, printing ticket orders, MS Office Suite, email, internet navigation. * Ability ...
Quick apply
Warehouse Associate
Bolingbrook, IL · On-site
$15.75 - $18.75/hr
... operations, driving the efficiency and precision that exceeds our industry-leading standards. It ... Knowledge of WMS, printing ticket orders, MS Office Suite, email, internet navigation. * Ability ...
Warehouse Associate
Bolingbrook, IL · On-site
$15.75 - $18.75/hr
... operations, driving the efficiency and precision that exceeds our industry-leading standards. It ... Knowledge of WMS, printing ticket orders, MS Office Suite, email, internet navigation. * Ability to ...
Warehouse Associate
Bolingbrook, IL · On-site
$15.75 - $18.75/hr
... operations, driving the efficiency and precision that exceeds our industry-leading standards. It ... Knowledge of WMS, printing ticket orders, MS Office Suite, email, internet navigation. * Ability to ...
Warehouse Associate
$15.75 - $18.75/hr
... operations, driving the efficiency and precision that exceeds our industry-leading standards. It ... Knowledge of WMS, printing ticket orders, MS Ofce Suite, email, internet navigation. * Ability to ...
Warehouse Associate
$15.75 - $18.75/hr
... operations, driving the efficiency and precision that exceeds our industry-leading standards. It ... Knowledge of WMS, printing ticket orders, MS Ofce Suite, email, internet navigation. * Ability to ...
Warehouse Associate I - Day Shift
$16.25 - $19.25/hr
This is an onsite role and will be part of the Distribution Operations Team in our Romeoville, IL ... Pack hazardous and non-hazardous orders according to pick ticket instructions. * Audit and inspect ...
Warehouse Associate I - Day Shift
$16.25 - $19.25/hr
This is an onsite role and will be part of the Distribution Operations Team in our Romeoville, IL ... Pack hazardous and non-hazardous orders according to pick ticket instructions. * Audit and inspect ...
Warehouse Associate I - Day Shift
Romeoville, IL · On-site
$16.25 - $19.25/hr
This is an onsite role and will be part of the Distribution Operations Team in our Romeoville, IL ... Pack hazardous and non-hazardous orders according to pick ticket instructions. * Audit and inspect ...
Warehouse Associate I - Day Shift
Romeoville, IL · On-site
$16.25 - $19.25/hr
This is an onsite role and will be part of the Distribution Operations Team in our Romeoville, IL ... Pack hazardous and non-hazardous orders according to pick ticket instructions. * Audit and inspect ...
Warehouse Associate I - Day Shift
Romeoville, IL · On-site
$16.25 - $19.25/hr
This is an onsite role and will be part of the Distribution Operations Team in our Romeoville, IL ... Pack hazardous and non-hazardous orders according to pick ticket instructions. * Audit and inspect ...
Warehouse Associate I - Day Shift
Romeoville, IL · On-site
$16.25 - $19.25/hr
This is an onsite role and will be part of the Distribution Operations Team in our Romeoville, IL ... Pack hazardous and non-hazardous orders according to pick ticket instructions. * Audit and inspect ...
Warehouse Associate I - Day Shift
Romeoville, IL · On-site
$16.25 - $19.25/hr
This is an onsite role and will be part of the Distribution Operations Team in our Romeoville, IL ... Pack hazardous and non-hazardous orders according to pick ticket instructions. * Audit and inspect ...
Warehouse Associate I - Day Shift
Romeoville, IL · On-site
$16.25 - $19.25/hr
This is an onsite role and will be part of the Distribution Operations Team in our Romeoville, IL ... Pack hazardous and non-hazardous orders according to pick ticket instructions. * Audit and inspect ...
Ticket Operations Associate information
What is a ticket operations associate?
Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.
What are the key skills and qualifications needed to thrive as a ticket operations associate?
To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.
What are some common challenges faced by ticket operations associates during peak event seasons?
During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.
What is the difference between Ticket Operations Associate vs Customer Service Representative?
| Aspect | Ticket Operations Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; familiarity with ticketing systems | High school diploma or equivalent; communication skills |
| Work Environment | Event venues, transportation companies, ticketing platforms | Call centers, retail, service centers |
| Industry Usage | Entertainment, sports, transportation | Retail, hospitality, telecom |
| Common Search Intent | Ticketing, event access, transportation booking | Customer support, issue resolution |
The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.
What are the most commonly searched types of Ticket Operations jobs in Illinois?
The most popular types of Ticket Operations jobs in Illinois are:
What are popular job titles related to Ticket Operations Associate jobs in Illinois?
For Ticket Operations Associate jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Illinois look for?
The top searched job categories for Ticket Operations Associate jobs in Illinois are:
What cities in Illinois are hiring for Ticket Operations Associate jobs?
Cities in Illinois with the most Ticket Operations Associate job openings:
Full-time
Posted 3 days ago
New
United Airlines rating
7.9
Based on 342 frontline employees who took The Breakroom Quiz
7th of 26 rated airlines
Job description
Description
Becoming the best airline is an adventure. And our Pricing & Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network - both domestically and internationally - while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.
Job overview and responsibilities
The Pricing and Revenue Management team develops and implements plans that generate incremental revenue for a unique set of nonstop flights or product group. The Associate Analyst - Ancillary Products optimizes revenue for United's portfolio of ancillary products, such as seat assignments, bags, etc.
Associate Analysts have multiple responsibilities including:
NOTE: This position provides a hybrid work arrangement including approximately 50% of the time spent working onsite at our Chicago office location and 50% remotely.
Qualifications
What's needed to succeed (Minimum Qualifications):
What will help you propel from the pack (Preferred Qualifications):
Becoming the best airline is an adventure. And our Pricing & Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network - both domestically and internationally - while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.
Job overview and responsibilities
The Pricing and Revenue Management team develops and implements plans that generate incremental revenue for a unique set of nonstop flights or product group. The Associate Analyst - Ancillary Products optimizes revenue for United's portfolio of ancillary products, such as seat assignments, bags, etc.
Associate Analysts have multiple responsibilities including:
- Analyze trends in bookings, revenue and market dynamics
- Assess demand patterns and competitive landscape
- Segment customers based on market conditions
- Develop fare structure / demand forecast to optimize revenue
- Plan seasonal strategy for holidays and peak travel periods
- Communicate department strategy, working with other stakeholders
NOTE: This position provides a hybrid work arrangement including approximately 50% of the time spent working onsite at our Chicago office location and 50% remotely.
Qualifications
What's needed to succeed (Minimum Qualifications):
- Bachelor's Degree
- Track record of outstanding analytical and problem solving skills
- Strong verbal and written communication skills and the ability to work well with others
- Ability to apply quantitative skills and business acumen to airline industry
- Availability to start full-time onsite employment in the next few months
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Previous airline experience or airline internship using analytical skills
- Experience analyzing data in complex high-volume, operational, financial, billing, payments or revenue-related environments
- Working knowledge of SQL and experience using data-query, reporting, visualization, or observability tools.
What United Airlines employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About United Airlines
Sourced by ZipRecruiter
United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.
Industry
Aviation
Company size
10,000+ Employees
Headquarters location
Chicago, IL, US
Year founded
1926