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Ticket Operations Assistant Jobs in Ontario (NOW HIRING)

Campaign Execution & Marketing Operations * Support the execution of integrated multi-channel ... ticket sales, and event awareness. * Assist in executing email marketing campaigns, newsletters ...

Monitor and analyze support ticket trends to identify recurring customer issues and opportunities ... Track support SLAs and customer response times to maintain high service standards. * Assist in ...

New

Oversee Tier1 operations and provide support as needed. * Serve as a Tier2 Subject Matter Expert ... ticket drivers and collaborate with senior leadership to reduce top recurring issues. * Assist in ...

Partner with Implementations Manager on scoping documentation * Assist with integration testing ... Own support ticket queue, ensuring timely and accurate resolution * Triage, prioritize, and ...

Boom Truck Driver

Concord, ON · On-site

CA$45 - CA$50/hr

... operations. The successful candidate must possess a valid AZ Driver's Licence, an 8 Tonne Boom ... The successful candidate will assist mechanics and technicians with the disassembly and assembly of ...

Showing results 41-60

Ticket Operations Assistant information

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in Ontario?

The most popular types of Ticket Operations jobs in Ontario are:

What are popular job titles related to Ticket Operations Assistant jobs in Ontario?

For Ticket Operations Assistant jobs in Ontario, the most frequently searched job titles are:

What cities in Ontario are hiring for Ticket Operations Assistant jobs?

Cities in Ontario with the most Ticket Operations Assistant job openings:

Infographic showing various Ticket Operations Assistant job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Assistant Restaurant Manager

Chuck E. Cheese

Mississauga, ON

$18 - $19/hr

Full-time

Posted 6 days ago


Job description

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!

Compensation Details

$18.00 - $19.00 Hourly

Job Description

Ready to level up your management career? Think you've got what it takes to lead at the beloved family entertainment industry leader? Families love Chuck E. Cheese because our people are the best of the best. As an Assistant Manager, you'll help lead a team committed to making sure "every guest leaves happy." It's a high-energy, high-reward opportunity - ready and waiting for you.

Job Responsibilities:

  • Make daily decisions that involve time management, staff scheduling, cleanliness and upholding product and guest service standards.

  • Build sales and maximize profits by effectively recruiting, training, developing and motivating your team to meet company and guest expectations.

  • Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment.

  • Understand cost control procedures, inventory, financials, and labor management.

  • Take ownership of an Area of Impact "AOI" in one of four areas and over time, complete a rotation in each of the following areas:

  • The Kitchen - manage product ordering, food safety, scheduling, and cleanliness. Oversee pizza dough preparation from scratch, cook pizza and other Chuck E. menu items.

  • Sales - with oversight over the Cashier, Salad Bar and Gift Shop. This includes monitoring Sales results (including upselling and suggestive selling programs). Inventory, ordering, execution and profitability management of the Merchandise area. And quality assurance of the Salad Bar and prep procedures.

  • Showroom - lead birthday party execution and planning. Maximize party bookings and guest satisfaction while optimizing showroom seating.

  • Gameroom - partner with the Technical Manager to keep games and restaurant equipment in top condition with minimal down time. Analyze game play data and ticket payouts while keeping the gameroom and surrounding areas clean and guest ready.


Skills We're Looking For:

  • Coaching and Developing Others

  • Effective Communication

  • Composure

  • Resourcefulness

  • Demonstrates Ethics and Integrity

  • Time and Priority Management


Minimum Qualifications:

  • Must be able to work 40 hours a week

  • Must have a high-school diploma or GED

  • Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)

  • Minimum of one (1) year of experience managing people, preferably in the food service industry OR experience as an Opening Coordinator for at least six (6) months


Essential Job Functions and Work Environment:

  • Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift.

  • Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift.

  • The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise, as well as exposure to non-weather related wet, humid, extreme heat and extreme cold conditions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guests.

#Diversity #Inclusion #Culture

About Us:


For over 40 years, CEC Entertainment has proudly served as the nationally recognized leader in family dining and entertainment and the place Where A Kid Can Be A Kid. As the award-winning, number-one, kid-friendly restaurant for millions of families across the world, the company and its franchisees operate a system of more than 605 Chuck E. Cheese stores located in 47 states and 14 foreign countries and territories, and a system of more than 149 Peter Piper Pizza franchise and company-owned locations. More than 17,000 employees are dedicated to ensuring Every Guest Leaves Happy!
At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of the many guests we serve. We are an Equal Opportunity Employer. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, gender, gender identity, sexual orientation, national origin, religion, age, physical or mental disability, genetic information, pregnancy, veteran status, or on the basis of disability or any other federal, state or local protected class. Employment is contingent upon a successful background and reference check. Applicants must be eligible to work in Canada.