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Ticket Office Associate Jobs in Michigan (NOW HIRING)

SpartanNash

... ticket sales. * Follow all policies pertaining to the sale of alcoholic beverages, tobacco ... Keep management informed of problems with pricing, cash registers, scales, or other cash office ...

SpartanNash

Cash Office Associate

Holland, MI · On-site

... ticket sales. * Follow all policies pertaining to the sale of alcoholic beverages, tobacco ... Keep management informed of problems with pricing, cash registers, scales, or other cash office ...

SpartanNash

Cash Office Associate

Vicksburg, MI · On-site

... ticket sales. * Follow all policies pertaining to the sale of alcoholic beverages, tobacco ... Keep management informed of problems with pricing, cash registers, scales, or other cash office ...

SpartanNash

Cash Office Associate

Saint Joseph, MI · On-site

... ticket sales. * Follow all policies pertaining to the sale of alcoholic beverages, tobacco ... Keep management informed of problems with pricing, cash registers, scales, or other cash office ...

SpartanNash

Cash Office Associate

Ludington, MI · On-site

... ticket sales. * Follow all policies pertaining to the sale of alcoholic beverages, tobacco ... Keep management informed of problems with pricing, cash registers, scales, or other cash office ...

SpartanNash

Cash Office, Part-Time

Grand Rapids, MI · On-site

... ticket sales. * Follow all policies pertaining to the sale of alcoholic beverages, tobacco ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

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Ticket Office Associate information

What are the responsibilities of a Ticket Office Associate?

A Ticket Office Associate is responsible for selling tickets, assisting customers with ticket purchases, resolving ticketing issues, and providing information about events or performances. They handle cash and electronic transactions, maintain accurate records, and often answer questions about seating, schedules, and event details. Additionally, Ticket Office Associates may assist with will-call services, refunds, and exchanges, ensuring a smooth and positive experience for all patrons.

What are some common challenges a Ticket Office Associate might face, and how can they be effectively managed?

Ticket Office Associates often encounter challenges such as handling high volumes of customers during peak event times, resolving ticketing discrepancies, and managing last-minute changes or cancellations. Being able to stay calm under pressure, communicate clearly, and use ticketing software efficiently are key to overcoming these obstacles. Building strong teamwork skills is also important, as associates frequently collaborate with event staff and management to ensure smooth operations and a positive customer experience.

What are the key skills and qualifications needed to thrive as a Ticket Office Associate, and why are they important?

To thrive as a Ticket Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and reservation platforms is typically required. Excellent communication, problem-solving abilities, and patience help deliver a positive customer experience and resolve issues efficiently. These skills ensure accurate transactions, smooth operations, and satisfied patrons in busy ticketing environments.

What are the most commonly searched types of Ticket Office jobs in Michigan?

The most popular types of Ticket Office jobs in Michigan are:

What cities in Michigan are hiring for Ticket Office Associate jobs?

Cities in Michigan with the most Ticket Office Associate job openings:

Ticket Office Associate jobs near you
Infographic showing various Ticket Office Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Ticket Office Associate - SOO

Mormac Marine Group Inc

Sault Sainte Marie, MI • On-site

$15 - $20.25/hr

Temporary

Re-posted 1 hour ago

Job description

Job Summary: 

We are looking for welcoming, enthusiastic, hardworking, customer-oriented individuals to fill the rolls of Ticket Office Associate. You will meet, greet and sell tickets to the guests. The importance of the Ticket Office Associate is being a dedicated crew member and being friendly to our customers. 

 Primary Responsibilities (include but are not limited to): 

  • Sell tickets
  • Answer phones
  • Give the “All Clear” to the boats to depart the dock once the last passenger has boarded
  • Greeting customers
  • Helping dockhand, when necessary, with restrooms

Knowledge, Skill and Experience Requirements:

  • Previous experience is not required but is a plus.
  • Must be 18 years or older