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Ticket Manager Jobs in Reston, VA (NOW HIRING)

AMERICAN SYSTEMS

IT Queue Manager II

Manassas, VA · On-site

$58K - $90K/yr

Monitor ticket aging, identify stalled items, and drive resolution by following up with assigned support teams and stakeholders. * Contact teams assigned to tickets when updates are missing or when ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

Log, triage, categorize, prioritize, and resolve user-reported incidents using an industry-standard ticket management system; escalate unresolved issues per defined procedures. * Provide Tier 1 ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

Log, triage, categorize, prioritize, and resolve user-reported incidents using an industry-standard ticket management system; escalate unresolved issues per defined procedures. * Provide Tier 1 ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

Log, triage, categorize, prioritize, and resolve user-reported incidents using an industry-standard ticket management system; escalate unresolved issues per defined procedures. * Provide Tier 1 ...

CleanChoice Energy

Sales Assurance Specialist

Washington, DC · On-site +1

$25.50 - $34.50/hr

Key Duties and Responsibilities: • Complaint Ticket Management: Ability to follow multistep instructions to support the investigative actions that result in the consistent record-keeping standards ...

Agile Defense

Deputy Program Manager

Ashburn, VA

$119K/yr

... ticket management. Corporate duties such as solution/proposal development, corporate culture development, mentoring employees, supporting recruiting efforts, will also be required. Position is ...

Agile Defense

Deputy Program Manager

Reston, VA · On-site

$121K/yr

... ticket management. Corporate duties such as solution/proposal development, corporate culture development, mentoring employees, supporting recruiting efforts, will also be required. Position is ...

CleanChoice Energy

Sales Assurance Specialist

Washington, DC · Remote

$23 - $31.25/hr

Key Duties and Responsibilities: ● Complaint Ticket Management: Ability to follow multistep instructions to support the investigative actions that result in the consistent record-keeping standards ...

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All JobsTicket JobsTicket Manager JobsTicket Manager Jobs in Reston, VA

Ticket Manager information

See Reston, VA salary details

$11

$23

$32

How much do ticket manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ticket manager in Reston, VA is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.50 per hour, depending on experience, location, and employer.

What is a ticket manager?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a ticket manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

How does a ticket manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.
What cities near Reston, VA are hiring for Ticket Manager jobs? Cities near Reston, VA with the most Ticket Manager job openings:
Ticket Manager jobs near you
Infographic showing various Ticket Manager job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,500 per year, or $23.3 per hour.

Group Ticket Sales Intern - Spring 2027

CPAC Foundation

Alexandria, VA • On-site

$16 - $21.75/hr

Part-time

Posted 13 days ago

Job description

The Group Ticket Sales Intern owns the volume side of the ticket program - churches, student groups, clubs, and affiliated organizations buying ten or more seats. It is a sales and coordination role for someone who can manage many relationships at once and keep the math right.
This role is ideal for: A student who enjoys building relationships with group leaders, can keep a dozen threads organized, and wants to learn volume sales and group logistics.
For core duties, qualifications, and other information about this role, visit careers.cpac.org and search for "Group Ticket Sales Intern."

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