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Ticket Centre Representative Jobs (NOW HIRING)

Centre Technologies

IT Contact Center Rep I

Dallas, TX · On-site

$17.75 - $22.75/hr

Centre Company Benefits: * Hybrid Work Options, Paid Time Off, and Paid Holidays * Medical, Dental ... Ensure ticket notes are detailed, professional, and complete. * Follow established service desk ...

ASM Global

Ticket Seller

Rochester, MN · On-site

$13.06 - $14.06/hr

MAYO CIVIC CENTER POSITION : Ticket Seller DEPARTMENT : Box Office REPORTS TO : Box Office Manager ... The requirements listed below are representative of the knowledge, skill and/or ability required.

Centre Technologies

IT Contact Center Rep I

Houston, TX · On-site

$17 - $22/hr

Centre Company Benefits: * Hybrid Work Options, Paid Time Off, and Paid Holidays * Medical, Dental ... Ensure ticket notes are detailed, professional, and complete. * Follow established service desk ...

ASM Global

Ticket Seller

Pensacola, FL · On-site

Ticket Seller FACILITY: Pensacola Bay Center DEPARTMENT: Box Office/Finance REPORTS TO: Box Office ... Center, Pensacola, FL PHYSICAL DEMANDS The physical demands described here are representative of ...

AEG

Ticket Seller

Pensacola, FL · On-site

Ticket Seller FACILITY: Pensacola Bay Center DEPARTMENT: Box Office/Finance REPORTS TO: Box Office ... Center, Pensacola, FL PHYSICAL DEMANDS The physical demands described here are representative of ...

ASM Global

Ticket Seller

Pensacola, FL

Ticket Seller FACILITY: Pensacola Bay Center DEPARTMENT: Box Office/Finance REPORTS TO: Box Office ... Center, Pensacola, FL PHYSICAL DEMANDS The physical demands described here are representative of ...

ASM Global

Ticket Taker

Laredo, TX · On-site

We deliver a fully integrated solution of premium services that keeps our partners front and center ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Enlightened

CSR (Jersey City, NJ)

Jersey City, NJ · On-site

$16.75 - $22.75/hr

Temporary Customer Service Center Representative (CSR) As one of the Washington Metropolitan area ... Investigate and resolve issues related to ticket vending machines and advise customers of next ...

ASM Global

Ticket Taker

Laredo, TX · On-site

We deliver a fully integrated solution of premium services that keeps our partners front and center ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

AEG

Ticket Taker

Laredo, TX · On-site

We deliver a fully integrated solution of premium services that keeps our partners front and center ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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Ticket Centre Representative information

See salary details

$10

$17

$25

How much do ticket centre representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for ticket centre representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Ticket Centre Representative vs Customer Service Agent?

AspectTicket Centre RepresentativeCustomer Service Agent
Required CredentialsHigh school diploma or equivalent; some roles may require basic technical knowledgeHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentCall centers, ticketing platforms, online chatCall centers, retail, online support
Employer & Industry UsageTransportation, entertainment, event venuesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding specific ticketing support rolesGeneral customer support roles

The Ticket Centre Representative primarily handles ticketing inquiries, reservations, and related support within specific industries like transportation or entertainment. Customer Service Agents have a broader role, assisting customers across various sectors with general inquiries, product issues, and support. While both roles require strong communication skills and customer service experience, Ticket Centre Representatives focus more on ticketing systems and reservations, making them more specialized in that area.

What does a Ticket Centre Representative do?

A Ticket Centre Representative assists customers with purchasing, exchanging, and refunding tickets for events, transportation, or entertainment. They handle inquiries, provide information about ticket options, and use ticketing software to process transactions efficiently, often working in a customer service environment. Strong communication skills and familiarity with ticketing systems are important for this role.

What are popular job titles related to Ticket Centre Representative jobs?

For Ticket Centre Representative jobs, the most frequently searched job titles are:

Infographic showing various Ticket Centre Representative job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 62% Physical, 1% Hybrid, and 37% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

IT Contact Center Rep I

Dallas, TX • On-site

Centre Technologies
IT Services • 51 - 200 employees
Learn more about Centre Technologiesexternal

$17.75 - $22.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

First Contact Technician, Help Desk Support

Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits:

  • Hybrid Work Options, Paid Time Off, and Paid Holidays
  • Medical, Dental, Vision, and 401(k) with employer match contributions
  • Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Position Summary The First Contact Team (FCT) Technician serves as the first point of contact for customers seeking technical assistance and support. This role is responsible for answering inbound customer calls, gathering relevant information, documenting issues accurately, and creating service tickets within the ticketing system. The FCT Technician plays a critical role in delivering exceptional customer experience while ensuring requests are routed efficiently to the appropriate support resources. This is an excellent entry-level opportunity for someone who enjoys helping people, has a passion for technology, and is interested in building a long-term career in Information Technology. Successful team members will gain exposure to IT operations, customer support processes, troubleshooting techniques, and service delivery best practices that can prepare them for future technical support roles.

  • Answer inbound customer calls in a professional, friendly, and customer-focused manner.
  • Create a positive first impression for every customer interaction
  • Effectively manage high call volumes while maintaining service quality standards.
  • Route calls appropriately based on established procedures.
  • Gather relevant information by asking thoughtful follow-up questions.
  • Accurately document customer issues, requests, symptoms, and business impact.
  • Create and categorize tickets within the ticketing system.
  • Ensure ticket notes are detailed, professional, and complete.
  • Follow established service desk procedures and documentation standards.
  • Participate in training, coaching, and quality improvement initiatives.

Education/Experience/Certifications

Required

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Professional phone presence and communication style.
  • Strong attention to detail and organizational skills.
  • Basic understanding of computer hardware, software, and common technology concepts.
  • Wants to build a career in Information Technology.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Ability to type and document information accurately while speaking with customers.

Preferred

  • Previous customer service, call center, reception, hospitality, or service desk experience.
  • Familiarity with ticketing systems, CRMs, or PSA platforms.
  • Associate degree, technical certification, or coursework in Information Technology.

Work Environment and Physical Demands

  • Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
  • Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
  • Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
  • The noise level in the work environment is moderate.
  • Local travel occasionally required

Apply