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Thunderhead Jobs (NOW HIRING)

Ecm Tek Llc

CCM Developer

Glasgow, KY · On-site

Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements. * Data Transformation: Perform data transformation tasks, including ...

ECM Tek LLC

CCM Developer

Glasgow, KY · Remote

Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements. * Data Transformation: Perform data transformation tasks, including ...

ECM Tek LLC

CCM Developer

Glasgow, KY · Remote

Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements. * Data Transformation: Perform data transformation tasks, including ...

Ecm Tek Llc

CCM Developer

Glasgow, KY · Remote

Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements. * Data Transformation: Perform data transformation tasks, including ...

Thunderhead Harley - Davidson

Sales Associate

Kodak, TN · On-site

$12 - $16.25/hr

Thunderhead Harley-Davidson Kodak is hiring a SALES ASSOCIATE for it's dealership! Retail sales experience - using current, proactive feature-benefit sales techniques - along with knowledge of Harley ...

Thunderhead Harley - Davidson

Sales Associate

Kodak, TN · On-site

$12 - $16.25/hr

Thunderhead Harley-Davidson Kodak is hiring a SALES ASSOCIATE for it's dealership! Retail sales experience - using current, proactive feature-benefit sales techniques - along with knowledge of Harley ...

Thunderhead Harley - Davidson

Sales Associate

Kodak, TN · On-site

$12 - $16.25/hr

Thunderhead Harley-Davidson Kodak is hiring a SALES ASSOCIATE for it's dealership! Retail sales experience - using current, proactive feature-benefit sales techniques - along with knowledge of Harley ...

Thunderhead Harley

Enthusiast

Kodak, TN · On-site

$14 - $18/hr

Share your affinity for people and all things Harley-Davidson by applying for the position of ENTHUSIAST at our Thunderhead Harley-Davidson location! This on-site, customer service job has EVERYTHING ...

Thunderhead Harley - Davidson

Enthusiast

Kodak, TN · On-site

$14 - $18/hr

Share your affinity for people and all things Harley-Davidson by applying for the position of ENTHUSIAST at our Thunderhead Harley-Davidson location! This on-site, customer service job has EVERYTHING ...

Thunderhead Harley - Davidson

Enthusiast

Kodak, TN · On-site

$14 - $18/hr

Share your affinity for people and all things Harley-Davidson by applying for the position of ENTHUSIAST at our Thunderhead Harley-Davidson location! This on-site, customer service job has EVERYTHING ...

Thunderhead Harley - Davidson

Enthusiast

Kodak, TN

$14 - $18/hr

Share your affinity for people and all things Harley-Davidson by applying for the position of ENTHUSIAST at our Thunderhead Harley-Davidson location! This on-site, customer service job has EVERYTHING ...

Thunderhead Harley - Davidson

Enthusiast

Kodak, TN

Share your affinity for people and all things Harley-Davidson by applying for the position of ENTHUSIAST at our Thunderhead Harley-Davidson location! This on-site, customer service job has EVERYTHING ...

Thunderhead Harley - Davidson

Enthusiast

Kodak, TN

$14 - $18/hr

Share your affinity for people and all things Harley-Davidson by applying for the position of ENTHUSIAST at our Thunderhead Harley-Davidson location! This on-site, customer service job has EVERYTHING ...

CYNET SYSTEMS

Senior SmartComm Developer

Lansing, MI · On-site

$53/hr

Requirement/Must Have: * 7 to 12 years in Customer Communications Management (CCM) using SmartComm (Thunderhead). * Strong skills in JavaScript, XML, XSLT, and REST/SOAP APIs. * Hands-on knowledge of ...

Exavalu

Senior SmartCOMM Architect

Quadient Inspire, OpenText Exstream, Thunderhead , etc. * Cloud deployment and API integration experience (Azure, AWS). * Certifications: SmartCOMM Certified, TOGAF, Cloud Architect (preferred)

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$55.5K

$125.8K

$185.5K

How much do thunderhead jobs pay per year?

As of Aug 7, 2026, the average yearly pay for thunderhead in the United States is $125,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $160,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in the Thunderhead role and how can they be managed?

Professionals in Thunderhead roles often encounter challenges such as integrating Thunderhead solutions with existing systems, managing large volumes of customer data, and aligning cross-departmental teams on customer journey strategies. Success can be achieved by maintaining clear communication with IT and marketing stakeholders, staying updated on the latest Thunderhead features and updates, and continuously refining processes based on user feedback and performance metrics. Being proactive about professional development and fostering strong relationships across departments can also ease transitions and workflow improvements. With adaptability and collaboration, most Thunderhead specialists find these challenges manageable while driving impactful customer engagement.

What is a Thunderhead?

A Thunderhead job typically involves working with Thunderhead, a customer engagement and journey orchestration platform. Professionals in this role manage customer interactions by designing, implementing, and optimizing personalized communication strategies. They often collaborate with marketing, sales, and IT teams to enhance customer experiences through automation and data-driven insights. Responsibilities may include configuring the Thunderhead platform, analyzing user behavior, and ensuring seamless omnichannel engagement. Strong analytical skills and knowledge of customer journey mapping are beneficial for this role.

What are the key skills and qualifications needed to thrive in the Thunderhead position, and why are they important?

To thrive as a Thunderhead (Customer Experience/Customer Journey Specialist using Thunderhead software), you should have a solid understanding of customer journey mapping, data analysis, and digital marketing best practices, often supported by a degree in marketing, business, or a related field. Familiarity with Thunderhead ONE Engagement Hub, CRM platforms, and analytical tools like Google Analytics or Adobe Analytics is commonly required. Strong project management, communication skills, and an ability to translate complex data into actionable insights set top candidates apart. These skills ensure effective orchestration of personalized customer experiences, driving engagement and meeting organizational goals in a competitive digital landscape.

More about Thunderhead jobs
What cities are hiring for Thunderhead jobs? Cities with the most Thunderhead job openings:
What are the most commonly searched types of Thunderhead jobs? The most popular types of Thunderhead jobs are:
What states have the most Thunderhead jobs? States with the most job openings for Thunderhead jobs include:
What job categories do people searching Thunderhead jobs look for? The top searched job categories for Thunderhead jobs are:
Thunderhead jobs near you
Infographic showing various Thunderhead job openings in the United States as of August 2026, with employment types broken down into 62% Full Time, 10% Part Time, and 28% Contract. Highlights an 86% Physical, and 14% Remote job distribution, with an average salary of $125,843 per year, or $60.5 per hour.

CCM Developer

Ecm Tek Llc

Glasgow, KY • On-site

Full-time

Re-posted 28 days ago

Job description

Job Title: CCM Developer
Location: Remote
Job Type: Full-time
Job Description:
We seek a skilled and experienced Customer Communications Management (CCM) Developer to join our team. As a CCM Developer, you will be responsible for designing, developing, and implementing solutions using CCM applications such as SmartCOMM, xPression, and Thunderhead. Your role will involve working closely with cross-functional teams to enhance customer communication processes and ensure the delivery of personalized and engaging communications.
Key Responsibilities:
  1. Solution Development: Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements.
  2. Data Transformation: Perform data transformation tasks, including but not limited to, data mapping, XML parsing, and mid-level SQL operations to extract, manipulate, and format data for use in customer communications.
  3. Template Design: Create and modify templates and layouts for customer communications, ensuring consistency and compliance with branding guidelines.
  4. Integration: Collaborate with IT teams to integrate CCM applications with other systems and databases for seamless data exchange.
  5. Quality Assurance: Conduct thorough testing and debugging of CCM solutions to ensure the accuracy and reliability of customer communications.
  6. Documentation: Maintain detailed documentation of CCM configurations, templates, and processes.
  7. Collaboration: Work closely with business stakeholders and end-users to gather requirements and provide technical expertise to improve customer communication strategies.
  8. Training: Provide training and support to end-users on CCM applications and best practices.

Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience in developing CCM solutions using SmartCOMM, xPression, and Thunderhead applications.
  • Strong knowledge of SQL for data manipulation and retrieval.
  • Proficiency in XML and data transformation.
  • Familiarity with Microsoft Word for template design and document generation.
  • Excellent problem-solving skills and attention to detail.
  • Effective communication and teamwork abilities.
  • Ability to work independently and meet project deadlines.

Preferred Skills:
  • Certification in SmartCOMM, xPression, or Thunderhead CCM applications.
  • Experience with other CCM tools or platforms.
  • Knowledge of scripting languages (e.g., JavaScript, VBScript).
  • Understanding of document composition and variable data printing.

How to Apply:
If you are a motivated CCM Developer with the skills and experience required to excel in this role, please submit your resume and a cover letter detailing your relevant experience and why you are a strong fit for this position.

Apply