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Thrive Call Center Jobs (NOW HIRING)

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

Track activity, appointments, and follow-up to maximize commission You'll Thrive Here If You: Love ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.50/hr

Track activity, appointments, and follow-up to maximize commission You'll Thrive Here If You: Love ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

Track activity, appointments, and follow-up to maximize commission You'll Thrive Here If You: Love ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...

TechOp Solutions International

Call Center Representative

$16.50 - $20.50/hr

TechOp Solutions is seeking Call Center Representatives with exceptional communication skills ... The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume ...

Epic Health Services

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

Ability to thrive in a fast-paced, team-oriented environment . Preferred Qualifications * Experience in a healthcare call center or medical office setting . * Experience with appointment scheduling ...

Addison Group

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

This is an excellent opportunity for individuals who enjoy customer interaction and thrive in a fast-paced environment. The Call Center Agent serves as a primary point of contact for customers ...

LA Health Solutions

Call Center Representative

Metairie, LA · On-site

$14.75 - $18.50/hr

Retirement plan options If you are passionate about helping others and thrive in a dynamic call center environment, we encourage you to apply. Monarch Medical Management is an Equal Opportunity ...

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How much do thrive call center jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for thrive call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by agents in a Thrive Call Center, and how are they typically addressed?

Agents in a Thrive Call Center often encounter high call volumes and may handle challenging customer interactions. To address these challenges, the team emphasizes thorough training, ongoing coaching, and strong peer support. Additionally, Thrive Call Centers typically use advanced technology to streamline workflows, and supervisors are accessible to help resolve complex issues quickly. This collaborative environment helps agents maintain high performance and job satisfaction even during peak periods.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is important. Patience, problem-solving, and a calm demeanor under pressure are standout soft skills in this role. These skills ensure effective customer support, high satisfaction rates, and efficient resolution of issues in a fast-paced environment.

What is the difference between Thrive Call Center vs Customer Service Representative?

AspectThrive Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often on-the-job training
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, supportive
Industry UsageCommon in call centers across various industriesCustomer service across retail, telecom, finance, etc.

Thrive Call Center roles typically involve handling high call volumes in a team environment, with training provided on specific systems. Customer Service Representatives also assist customers but may work in diverse settings and handle a broader range of issues. Both roles require strong communication skills and are essential in customer support industries.

What is a Thrive Call Center?

A Thrive Call Center is a customer service hub where representatives handle incoming and outgoing calls on behalf of the company Thrive, or as part of its services. These centers assist customers with inquiries, order processing, technical support, and other services related to Thrive’s offerings. The goal is to ensure customer satisfaction by providing timely and accurate information, resolving issues, and supporting the company's operations. Thrive Call Centers may utilize various technologies and software to streamline communication and improve service quality.
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Thrive Call Center jobs near you
Member Service Center Representative

Member Service Center Representative

AmeriCU Credit Union

Rome, NY • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Member Service Center Representative (Call Center Representative)
Location: Rome, NY 13441
Starting Rate - $19.00/hour to $22.00/hour, actual rate will depend on experience.
Status: Full Time
Position is overtime eligible and Incentive earning eligible.
Member Service Center Representative - AmeriCU Credit Union (Rome, NY)
AmeriCU Credit Union is seeking a Member Service Center Representative (Call Center Representative) who is passionate about delivering exceptional member service and building strong relationships. As a Member Service Center Representative (Call Center Representative), you will be the voice of AmeriCU-supporting members through phone, chat, email, and video interactions while helping them achieve their financial goals.
What You'll Do as a Member Service Center Representative
  • Manage a high volume of inbound and outbound member interactions in a timely, professional manner
  • Build strong relationships by providing exceptional service and identifying member needs
  • Resolve member inquiries and issues while recommending relevant products and services
  • Process loan applications and maintain knowledge of underwriting guidelines and procedures
  • Educate members on digital banking tools and alternative service channels to enhance their experience
  • Maintain accurate member records within core and CRM systems
  • Meet or exceed individual performance goals and contribute to team success
  • Follow all policies, procedures, and compliance requirements, including BSA and SAFE Act regulations
  • Stay current on products, services, and internal processes through ongoing learning and development
  • Maintain operational readiness by following procedures and reporting equipment issues
  • Register with and maintain records in the NMLS system as required

What We're Looking For
  • Strong communication skills (verbal and written across phone, chat, and email)
  • Ability to multitask and thrive in a fast-paced, high-volume environment
  • Customer-focused mindset with strong problem-solving skills
  • Comfort with technology and digital service platforms
  • Sales and relationship-building experience preferred
  • Detail-oriented with a commitment to compliance and accuracy

Benefits & Growth Opportunities
At AmeriCU, our Member Service Center Representative roles are designed for growth and advancement. Whether you're launching your career or looking for your next step, we provide the tools and support to help you succeed.
We offer:
  • Competitive Medical, Dental, and Vision plans
  • Health Savings Account contributions
  • Generous Paid Time Off and Paid Holidays
  • 401(k) with employer match after one year
  • Employee Assistance Program
  • Tuition Reimbursement (after one year, full-time)
  • Company-paid Life Insurance and AD&D
  • Enhanced Short-Term Disability coverage
  • Employee appreciation events and a collaborative team culture

About AmeriCU Credit Union
AmeriCU is a not-for-profit credit union based in Rome, NY with over $3 billion in assets and serving more than 200,000 members across Central New York and beyond. For over 75 years, we have remained committed to our members, employees, and communities.
We are proud to have been recognized as one of the Best Companies to Work for in New York State and named by American Banker as one of the Best Credit Unions to Work for in the United States.
Learn more:
  • https://www.americu.org/in-our-community/
  • https://www.americu.org/why-americu/

Pay Range: $19 - $22 per hour

Apply