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Theater Associate Jobs in Oregon (NOW HIRING)

Floor Staff personnel support the management staff in the day-to-day operations of the theater. In any given shift, Floor Staff personnel may work in the box office, concession stand, projection ...

Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees ...

Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees ...

Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees ...

Sales Advisor - Sony

Portland, OR · On-site

$19 - $21/hr

... Sony's premium home theater lineup, build customer excitement, and help Best Buy shoppers ... Delight store associates and customers with dazzling demos to showcase Sony's innovative technology

New

Sales Advisor - Sony

Portland, OR · On-site

$19 - $21/hr

... Sony's premium home theater lineup, build customer excitement, and help Best Buy shoppers ... Delight store associates and customers with dazzling demos to showcase Sony's innovative technology

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Theater Associate information

What is a theater associate?

Theater Associates are staff members who work in theaters to assist with various operations, including ticket sales, ushering, customer service, and maintaining the cleanliness and safety of the venue. They are often responsible for helping patrons find their seats, answering questions about showtimes or theater policies, and ensuring a positive experience for all guests. Theater Associates may also support concession sales and help with setup or breakdown before and after performances. Their role is crucial to the smooth running of theater events and maintaining a welcoming environment.

What are the typical responsibilities of a theater associate?

As a Theater Associate, your daily responsibilities often include greeting guests, assisting with ticket sales, guiding patrons to their seats, and maintaining cleanliness in the auditorium and lobby. You may also help with concessions, answer customer questions, and support event set-up or breakdown. By ensuring that guests have a seamless and enjoyable experience, you contribute directly to the positive reputation of the theater and support the smooth operation of performances. Collaboration with box office staff, ushers, and management is common, creating a dynamic and team-oriented work environment.

What are the key skills and qualifications needed to thrive as a theater associate?

To thrive as a Theater Associate, you need customer service skills, organizational ability, and familiarity with basic cash handling or ticketing procedures, often supported by a high school diploma or equivalent. Experience with point-of-sale systems, ticketing software, and basic audiovisual equipment is commonly required. Strong communication, teamwork, and problem-solving abilities help you deliver a positive guest experience and address issues efficiently. These skills ensure smooth theater operations, satisfied patrons, and effective collaboration with colleagues in a fast-paced environment.

What is the difference between Theater Associate vs Theater Technician?

AspectTheater AssociateTheater Technician
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; technical certification or training often preferred
Work EnvironmentFront-of-house, customer service, ticketing, usheringBackstage, technical setup, lighting, sound, equipment maintenance
Employer & Industry UsagePerformers, box offices, customer service roles in theatersTechnical departments within theaters, production companies

Theater Associates primarily handle customer service, ticketing, and ushering duties in a theater setting, focusing on front-of-house operations. In contrast, Theater Technicians are responsible for technical aspects like lighting, sound, and equipment setup behind the scenes. While both roles support theater operations, they differ in skills, responsibilities, and work environment, making them distinct career paths within the theater industry.

What are the most commonly searched types of Theater jobs in Oregon?

The most popular types of Theater jobs in Oregon are:

What cities in Oregon are hiring for Theater Associate jobs?

Cities in Oregon with the most Theater Associate job openings:

Theater Floor Staff

The Reel Theatre

Ontario, OR • On-site

Full-time

Re-posted 11 days ago


Job description

Description

GENERAL DUTIES: Floor Staff personnel support the management staff in the day-to-day operations of the

theater. In any given shift, Floor Staff personnel may work in the box office, concession stand, projection

booth and/or at the doorman's stand. Floor Staff personnel are required to follow the instructions, guidance

and direction of management personnel as they pertain to the policies, rules and procedures of the theater.


SPECIFIC TASKS/DUTIES: Employees hired as Floor Staff are required to read, understand and follow the

Reel Theatre Employee Policies & Procedures Manual. Additionally, all employees will be required to

perform some or all of the following tasks:


CUSTOMER SERVICE

  • Smile while on duty
  • Greet all Customers with a pleasant, upbeat attitude
  • Thank every Customer that is served
  • Answer telephones in a polite and expeditious manner
  • Assist Customers to the fullest extent possible
  • Refer all Customer complaints and concerns to management

SCHEDULED SHIFT WORK

  • Show up to work on time as scheduled
  • Notify management prior to any tardiness, schedule change request, or absence
  • Record check in and check out times on company approved time sheets or time clocks, if available
  • Stay busy at all times when on duty
  • Refrain from personal conversations with non-employee friends while on duty
  • Refrain from using the business telephone and personal cell phones at all times while on duty
  • Prohibit the loitering of friends, in or around the theater

UNIFORM DRESS AND CLEANLINESS

  • Wash hands prior to each shift and after any activity not directly related to food preparation
  • Wear company uniforms and present a professional appearance
  • Maintain an overall appearance of cleanliness and neatness
  • Meet specific company dress standards regarding hair length, jewelry, clothing, etc., that will be prescribed at the sole discretion of management

STOCK/INVENTORY CONTROL

  • Monitor, count and control inventory
  • Rotate concession items to prevent spoilage
  • Restock materials and supplies (may involve carrying loads up to 50 pounds)


SELLING OF ITEMS

  • Sell tickets and concession items to Customers
  • Be knowledgeable of the items offered by the theater and their prices
  • Inform Customers of their buying choices
  • Use positive, up-selling, and suggestive selling practices
  • Present/serve purchases in an approved manner
  • Receive money and count the correct change for each sale
  • Use the point of sale (POS) systems located at the theater for every sale
  • Become knowledgeable of company procedures regarding the use of sales terminals
  • Accurately control the money in assigned cash drawers
  • Accurately control the ticketing of Customers and Customer seating in shows

CLEANING/SANITATION

  • Maintain a clean work station at all times
  • Prepare and handle food in accordance with company policy and local health regulations
  • Obtain a Health Department "Food Handler's Permit" within 30 days of hire if required by individual state law or the local Health
    Department
  • Clean any and all parts of the theater as directed by theater management
  • Wash counters, utensils, dishes, windows and equipment
  • Sweep and mop floors
  • Pick up and empty trash in and around the building
  • Care for facility and equipment with high level of consideration for its value at all times
  • Other cleaning duties as assigned by the theater management

ADVERTISING/MARQUEES

  • Update theater marquees, posters and menu boards (may require exposure to the elements ofweather for brief to intermediate periods of time)
  • Know the story lines of all current, and upcoming movies
  • Present a positive image to all Customers while on duty

Requirements

  • Must be at least 16 years of age