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How much do the ups store jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for the ups store in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a UPS Store Associate, and why are they important?

To thrive as a UPS Store Associate, you need strong customer service skills, basic computer literacy, and familiarity with retail operations, often supported by a high school diploma or equivalent. Proficiency with point-of-sale (POS) systems, shipping software, and basic office equipment is typically required. Excellent communication, attention to detail, and problem-solving abilities help associates build rapport with customers and handle diverse service requests efficiently. These skills are crucial for ensuring positive customer experiences, accurate transactions, and smooth store operations.

What are The UPS Store employees responsible for?

The UPS Store employees handle a range of tasks including shipping and receiving packages, providing packing services, operating printing and copying equipment, and assisting customers with various business services. They also process mail, manage mailbox rentals, and offer notary and document finishing services. Employees are trained to ensure packages are packed securely and shipped efficiently, and they provide customer service to address any questions or concerns.

What is the difference between The Ups Store vs Shipping Clerk?

AspectThe Ups StoreShipping Clerk
Required CredentialsHigh school diploma; retail/customer service experienceHigh school diploma; basic computer skills
Work EnvironmentRetail store, customer-facingWarehouse or shipping department, often indoors
Employer & IndustryPart of retail and shipping services industryLogistics and shipping industry
Common Search & ComparisonYesYes

The Ups Store primarily offers retail shipping, printing, and mailbox services in a customer-facing environment, while a Shipping Clerk typically works behind the scenes in warehouses or shipping departments handling logistics and package processing. Both roles require basic high school education, but The Ups Store emphasizes customer service skills, whereas Shipping Clerks focus on operational tasks. Understanding these differences helps job seekers find the right fit within the shipping and retail industry.

What are some common challenges faced by team members working at The UPS Store, and how can they be managed?

Team members at The UPS Store often juggle multiple responsibilities, such as assisting customers with shipping, printing, and mailbox services, while maintaining accuracy and efficiency. A common challenge is managing a fast-paced environment during peak hours, which requires strong organizational skills and the ability to prioritize tasks quickly. Effective communication with both customers and coworkers is key to resolving issues promptly and delivering excellent service. Many stores provide training and encourage teamwork to help staff adapt and succeed in these dynamic settings.
What cities are hiring for The Ups Store jobs? Cities with the most The Ups Store job openings:
What are the most commonly searched types of The Ups Store jobs? The most popular types of The Ups Store jobs are:
What states have the most The Ups Store jobs? States with the most job openings for The Ups Store jobs include:

THE UPS Store Manager

AHURA PEYK LLC

Foothill Ranch, CA

$45K - $57K/yr

Full-time

Posted 29 days ago

Job description


Full Job Description

The Center  delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate must have at least 3 years of previous UPS store manager or assistance manager experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
Full Time or Part Time Positions
  • Process shipping for customers using The UPS Store system. Pack items for shipment using established packing guidelines. Provide other supporting shipping services (USPS), copying on digital copiers, faxing, sorting mail, laminating, binding, stocking and store cleanup.
  • NOTARY PUBLIC LICENSE is a PLUS! OR (Can be earned during probation period. See requirements at the end of the posting)
  • Must have customer service experience
  • Must be able to communicate effectively with customers
  • Shipping & packing experience a plus, but not required (will train)
  • Must be able to multi-task in a busy environment
  • Must be able to work on Saturdays & Sundays
RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
    • Maintains a clean, organized, and safe working environment
    • Performs other duties as assigned
    • May open and/or close the store and perform end-of-day accounting, etc.
    • Understands and fulfills the needs of walk-in customers and telephone/email inquiries
  • Takes ownership of the customer's packing, shipping, and/or print problems and offers viable solutions
    • Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
QUALIFICATIONS

  • Must have NOTARY PUBLIC LICENSE
  • Must have at least 3 years of work experience at THE UPS STORE
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 50+ pounds