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The Ups Store Jobs (NOW HIRING)

The Ups Store #7351

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Retail Store Associate-The UPS Store

Sugar Hill, GA · On-site

$11 - $16/hr

The UPS STORE Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding ...

The UPS Store

Shift Leader - The Ups Store

Syosset, NY · On-site

$22/hr

Shift Leader - The UPS Store (Multiple Long Island Locations) Location: Long Island, NY Job Type: Full-Time / Part-Time Compensation: $18-$22/hour (based on experience) + performance incentives About ...

The UPS Store

Shift Leader - The Ups Store

Syosset, NY

$22/hr

Shift Leader - The UPS Store (Multiple Long Island Locations) Location: Long Island, NY Job Type: Full-Time / Part-Time Compensation: $18-$22/hour (based on experience) + performance incentives About ...

The UPS Store

Shift Leader - The Ups Store

Syosset, NY · On-site

$18 - $22/hr

Shift Leader - The UPS Store (Multiple Long Island Locations) Location: Long Island, NY Job Type: Full-Time / Part-Time Compensation: $18-$22/hour (based on experience) + performance incentives About ...

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How much do the ups store jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for the ups store in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a UPS Store Associate, and why are they important?

To thrive as a UPS Store Associate, you need strong customer service skills, basic computer literacy, and familiarity with retail operations, often supported by a high school diploma or equivalent. Proficiency with point-of-sale (POS) systems, shipping software, and basic office equipment is typically required. Excellent communication, attention to detail, and problem-solving abilities help associates build rapport with customers and handle diverse service requests efficiently. These skills are crucial for ensuring positive customer experiences, accurate transactions, and smooth store operations.

What are The UPS Store employees responsible for?

The UPS Store employees handle a range of tasks including shipping and receiving packages, providing packing services, operating printing and copying equipment, and assisting customers with various business services. They also process mail, manage mailbox rentals, and offer notary and document finishing services. Employees are trained to ensure packages are packed securely and shipped efficiently, and they provide customer service to address any questions or concerns.

Is it hard to get hired at UPS Store?

Getting hired at the UPS Store typically involves completing an application, passing a basic interview, and demonstrating customer service skills. Prior retail or customer service experience can be beneficial, but the hiring process is generally straightforward and based on availability and candidate fit.

What is the difference between The Ups Store vs Shipping Clerk?

AspectThe Ups StoreShipping Clerk
Required CredentialsHigh school diploma; retail/customer service experienceHigh school diploma; basic computer skills
Work EnvironmentRetail store, customer-facingWarehouse or shipping department, often indoors
Employer & IndustryPart of retail and shipping services industryLogistics and shipping industry
Common Search & ComparisonYesYes

The Ups Store primarily offers retail shipping, printing, and mailbox services in a customer-facing environment, while a Shipping Clerk typically works behind the scenes in warehouses or shipping departments handling logistics and package processing. Both roles require basic high school education, but The Ups Store emphasizes customer service skills, whereas Shipping Clerks focus on operational tasks. Understanding these differences helps job seekers find the right fit within the shipping and retail industry.

What positions are there at the UPS store?

At The UPS Store, common positions include Customer Service Associate, Shipping and Receiving Clerk, Retail Associate, and Store Manager. These roles typically require customer service skills, familiarity with shipping software, and the ability to handle daily store operations.

How much does UPS pay per hour?

UPS package handlers and retail associates at The UPS Store typically earn between $12 and $20 per hour, depending on location, experience, and shift. Starting pay may be lower for entry-level positions, with opportunities for raises and advancement over time.

Which UPS position pays the most?

At The UPS Store, management roles such as Store Manager or District Manager typically offer the highest salaries. These positions require leadership skills, experience, and often involve overseeing multiple locations or operations, resulting in higher pay compared to entry-level roles like package handlers or customer service associates.

What are some common challenges faced by team members working at The UPS Store, and how can they be managed?

Team members at The UPS Store often juggle multiple responsibilities, such as assisting customers with shipping, printing, and mailbox services, while maintaining accuracy and efficiency. A common challenge is managing a fast-paced environment during peak hours, which requires strong organizational skills and the ability to prioritize tasks quickly. Effective communication with both customers and coworkers is key to resolving issues promptly and delivering excellent service. Many stores provide training and encourage teamwork to help staff adapt and succeed in these dynamic settings.
What cities are hiring for The Ups Store jobs? Cities with the most The Ups Store job openings:
What are the most commonly searched types of The Ups Store jobs? The most popular types of The Ups Store jobs are:
What states have the most The Ups Store jobs? States with the most job openings for The Ups Store jobs include:
Infographic showing various The Ups Store job openings in the United States as of July 2026, with employment types broken down into 61% Full Time, 36% Part Time, 2% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

Retail Store Associate-The UPS Store

The Ups Store #7351

Sugar Hill, GA • On-site

$11 - $16/hr

Full-time

Re-posted 26 days ago

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Job description

Job description

The UPS STORE Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who learns all aspects of the business in the shortest possible time.

RESPONSIBILITIES for UPS Store Associate

  • Delivers outstanding customer service to walk-in customers and telephone inquiries.
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership.
  • Takes ownership of the customer's shipping needs and offers viable solutions.
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends.
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
  • Maintains a clean, organized, and safe working environment.
  • Performs other duties as assigned.
  • Opens tracers on packages shipped and initiates claims for lost or damaged packages in transit.

QUALIFICATIONS for UPS Store Associate

  • High school diploma or GED required.
  • Strong computer skills, including Microsoft Office and Adobe Suites.
  • Basic Design and Print Experience
  • Outstanding phone skills and multitasking
  • Strong verbal and written communication skills, including spelling and math calculations.
  • Prompt, reliable, and responsible
  • Able to lift and move packages 50+ pounds with assistance.
  • Eligible to become public Notary,

Work Experience for UPS Store Associate

Customer service

Previous work Experience Ups Store or similar business is Plus but not required.