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The Ups Store Jobs (NOW HIRING)

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Join our dynamic retail team as a Retail Sales Associate at The UPS Store, where your enthusiasm and customer-focused mindset will drive sales and create memorable shopping experiences. In this ...

Be Seen First

Join our dynamic retail team as a Retail Sales Associate at The UPS Store, where your enthusiasm and customer-focused mindset will drive sales and create memorable shopping experiences. In this ...

UPS Store Associate

Grayson, GA · On-site

$10 - $16/hr

The UPS Store Associate Location: Grayson, Georgia Company: The UPS Store #4293 Job Type: Part-Time About Us: At The UPS Store , we help customers with all their packing, shipping, printing, and ...

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The Ups Store information

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How much do the ups store jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for the ups store in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a UPS Store Associate, and why are they important?

To thrive as a UPS Store Associate, you need strong customer service skills, basic computer literacy, and familiarity with retail operations, often supported by a high school diploma or equivalent. Proficiency with point-of-sale (POS) systems, shipping software, and basic office equipment is typically required. Excellent communication, attention to detail, and problem-solving abilities help associates build rapport with customers and handle diverse service requests efficiently. These skills are crucial for ensuring positive customer experiences, accurate transactions, and smooth store operations.

What are The UPS Store employees responsible for?

The UPS Store employees handle a range of tasks including shipping and receiving packages, providing packing services, operating printing and copying equipment, and assisting customers with various business services. They also process mail, manage mailbox rentals, and offer notary and document finishing services. Employees are trained to ensure packages are packed securely and shipped efficiently, and they provide customer service to address any questions or concerns.

Is it hard to get hired at UPS Store?

Getting hired at the UPS Store typically involves completing an application, passing a basic interview, and demonstrating customer service skills. Prior retail or customer service experience can be beneficial, but the hiring process is generally straightforward and based on availability and candidate fit.

What is the difference between The Ups Store vs Shipping Clerk?

AspectThe Ups StoreShipping Clerk
Required CredentialsHigh school diploma; retail/customer service experienceHigh school diploma; basic computer skills
Work EnvironmentRetail store, customer-facingWarehouse or shipping department, often indoors
Employer & IndustryPart of retail and shipping services industryLogistics and shipping industry
Common Search & ComparisonYesYes

The Ups Store primarily offers retail shipping, printing, and mailbox services in a customer-facing environment, while a Shipping Clerk typically works behind the scenes in warehouses or shipping departments handling logistics and package processing. Both roles require basic high school education, but The Ups Store emphasizes customer service skills, whereas Shipping Clerks focus on operational tasks. Understanding these differences helps job seekers find the right fit within the shipping and retail industry.

What positions are there at the UPS store?

At The UPS Store, common positions include Customer Service Associate, Shipping and Receiving Clerk, Retail Associate, and Store Manager. These roles typically require customer service skills, familiarity with shipping software, and the ability to handle daily store operations.

How much does UPS pay per hour?

UPS package handlers and retail associates at The UPS Store typically earn between $12 and $20 per hour, depending on location, experience, and shift. Starting pay may be lower for entry-level positions, with opportunities for raises and advancement over time.

Which UPS position pays the most?

At The UPS Store, management roles such as Store Manager or District Manager typically offer the highest salaries. These positions require leadership skills, experience, and often involve overseeing multiple locations or operations, resulting in higher pay compared to entry-level roles like package handlers or customer service associates.

What are some common challenges faced by team members working at The UPS Store, and how can they be managed?

Team members at The UPS Store often juggle multiple responsibilities, such as assisting customers with shipping, printing, and mailbox services, while maintaining accuracy and efficiency. A common challenge is managing a fast-paced environment during peak hours, which requires strong organizational skills and the ability to prioritize tasks quickly. Effective communication with both customers and coworkers is key to resolving issues promptly and delivering excellent service. Many stores provide training and encourage teamwork to help staff adapt and succeed in these dynamic settings.
What cities are hiring for The Ups Store jobs? Cities with the most The Ups Store job openings:
What are the most commonly searched types of The Ups Store jobs? The most popular types of The Ups Store jobs are:
What states have the most The Ups Store jobs? States with the most job openings for The Ups Store jobs include:
Infographic showing various The Ups Store job openings in the United States as of July 2026, with employment types broken down into 61% Full Time, 36% Part Time, 2% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $32,808 per year, or $15.8 per hour.
The UPS Store

The UPS Store

THE UPS STORE

Lake View Terrace, CA • On-site

$18/hr

Part-time

Posted 23 days ago

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The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 628 frontline employees who took The Breakroom Quiz

460th of 727 rated retailers


Job description

Join our dynamic retail team as a Retail Sales Associate at The UPS Store, where your enthusiasm and customer-focused mindset will drive sales and create memorable shopping experiences. In this energetic role, you will be the friendly face that guides customers through their purchasing journey, providing expert product knowledge, personalized recommendations, and exceptional service. Your proactive attitude and passion for retail will help foster a welcoming environment that encourages customer loyalty and boosts store success.

Qualifications

  • Fluent English & Spanish speaking is a must.

  • Able to lift up to 150 pounds.

  • Self Motivated, reliable and responsible.

  • Computer and Printing Skills.

  • Willing and able to work flexible schedule including weekends.

  • Strong Verbal and Written communication skills, including spelling and math.

  • Professional customer service and Positive attitude.

Duties

  • Greet customers warmly and engage with them to understand their needs, offering tailored product suggestions and demonstrations.

  • Operate the point-of-sale (POS) system efficiently to process transactions accurately, including cash handling and credit card payments.

  • Conduct product demos to showcase features and benefits, enhancing customer understanding and interest.

  • Assist with merchandising efforts by organizing displays, stocking shelves, and ensuring the sales floor is inviting and well-maintained.

  • Upsell relevant products or services to maximize sales opportunities while maintaining a positive customer experience.

  • Maintain excellent phone etiquette when answering inquiries or assisting customers remotely, ensuring clear communication at all times.

  • Support inventory management tasks such as stock replenishment, inventory counts, and reporting discrepancies to ensure product availability.

  • Supervise or assist in supervising team members when needed, fostering teamwork and a collaborative store environment.

  • Demonstrate strong communication skills to effectively interact with diverse customers, colleagues, and management.

Experience

  • Prior experience at The UPS Store or similar shipping/retail environment is preferred.

  • Bilingual abilities are a must, enabling you to serve a broader range of customers effectively.

  • Experience with POS systems, cashiering, or grocery store operations will be advantageous.

  • Supervising experience in a retail setting demonstrates leadership qualities beneficial for team support roles.

  • Familiarity with merchandising, stock management, and retail math ensures smooth daily operations.

  • Strong customer service skills combined with excellent phone etiquette help build lasting customer relationships.

  • Basic math skills are essential for handling transactions accurately and managing cash registers confidently. Join us to be part of a lively team dedicated to delivering outstanding service while growing your career in retail!

Experience:

  • Retail sales: 1 year (Preferred)

Language:

  • Spanish (Required)

Shift availability:

  • Day Shift (Required)

Work Location: In person


What The UPS Store employees say

Pay

Benefits

Hours and flexibility

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UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US