ZipRecruiter

Log In

1

The Rosen Group Jobs in Florida (NOW HIRING)

All JobsThe Rosen Group JobsThe Rosen Group Jobs in Florida

The Rosen Group information

What is The Rosen Group?

The Rosen Group is a recruiting and staffing firm that specializes in connecting professionals with employers in various industries. Known for their personalized approach, they help organizations find qualified candidates for temporary, permanent, and contract positions. The Rosen Group is particularly recognized for its expertise in human resources staffing, making it a trusted partner for both job seekers and employers. Their team guides candidates through the job search process and provides employers with strategic recruitment solutions.

What are the key skills and qualifications needed to thrive as a Human Resources Specialist at The Rosen Group, and why are they important?

To thrive as a Human Resources Specialist, you need a solid understanding of HR laws and practices, typically supported by a bachelor's degree in human resources or a related field. Familiarity with HR information systems (HRIS), payroll software, and relevant certifications like SHRM-CP or PHR is usually required. Excellent interpersonal, problem-solving, and organizational skills help you manage employee relations and support diverse teams effectively. These competencies ensure compliance, efficient HR operations, and a positive workplace culture.

What does collaboration typically look like within The Rosen Group, and how does it impact daily responsibilities?

At The Rosen Group, collaboration is a key aspect of the work culture, with team members often working closely across different departments such as client services, creative, and strategy. Employees can expect regular brainstorming sessions, project meetings, and open communication channels to facilitate the sharing of ideas and feedback. This collaborative environment not only helps in delivering high-quality work to clients but also provides opportunities for professional growth, as team members learn from each other's expertise and contribute to multifaceted projects. Being proactive in communication and embracing teamwork are essential for success in this role.

What is the difference between The Rosen Group vs Staffing Coordinator?

AspectThe Rosen GroupStaffing Coordinator
CredentialsVaries by industry, often requires industry-specific certificationsTypically requires high school diploma or equivalent; some roles prefer certifications
Work EnvironmentOffice setting, client sites, or remote depending on industryOffice-based, coordinating staffing needs and schedules
Industry UsageUsed across multiple industries including healthcare, IT, and engineeringPrimarily in healthcare, retail, and corporate staffing
Job FocusRecruitment, client management, and staffing solutionsScheduling, candidate placement, and client communication

The Rosen Group and Staffing Coordinator roles share similarities in industry usage and work environment but differ mainly in scope. The Rosen Group often provides broader staffing solutions and industry-specific expertise, while Staffing Coordinators focus on day-to-day scheduling and candidate placement within specific sectors like healthcare or retail.

What are popular job titles related to The Rosen Group jobs in Florida?

For The Rosen Group jobs in Florida, the most frequently searched job titles are:

What job categories do people searching The Rosen Group jobs in Florida look for?

The top searched job categories for The Rosen Group jobs in Florida are:

What cities in Florida are hiring for The Rosen Group jobs?

Cities in Florida with the most The Rosen Group job openings:

The Rosen Group jobs near you
Infographic showing various The Rosen Group job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Reservation Call Center Supervisor

Orlando, FL • On-site

Rosen Hotels & Resorts, Inc.
Hospitality Services • 1 - 5K employees

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

People enjoy working here

Good training

Learn more about Rosen Hotels & Resorts, Inc.external

Full-time

Medical, Dental, Retirement, PTO

Posted 20 days ago

Job description

Summary:
The Reservations Call Center Supervisor is responsible for providing outstanding guest service for the guest before their stay while also ensuring the agents do the same. The Supervisor needs to lead by example. The realm of responsibilities will extend beyond that of a typical reservation agent. The Supervisor will need to expand their skill sets and work in a fast-paced environment with new challenges daily. The Supervisor must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests and internal customers. They must have the ability to multitask, be detail-oriented, and be able to problem-solve in order to effectively deal with internal and external customers. Individuals must possess strong communication and listening skills, strong computer proficiency, and a strong ability to work together and build relationships.
Responsibilities:
  • Responsible for supervising up to 20 reservations agents at one time.
  • Assist management with hiring, training employees, planning, assigning and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems.
  • Entering guest reservations into the system accurately with complete detail.
  • Thorough knowledge of Rosen Hotels and Resorts policies and procedures.
  • Provide accurate information regarding availability, accommodation types, hotel amenities, rates, and area information.
  • Accurately enter in reservations sent via fax and e-mail.
  • Correspond with Group Housing Coordinators to help with special requests.
  • Assist managers in making sure that the daily checklists are complete.
  • Communicate information to management and other various hotel departments.
  • Ensure all reservations reports are printed and processed.
  • Assign duties and examine work for exactness, neatness, and conformance to policies.
  • Provide excellent service to internal and external associates, guests, and vendors.
  • Become the second set of eyes for management.
  • Uphold the company's drug-free, tobacco-free, and nicotine-free policies within the workplace.
  • All other duties as assigned.

Experience/Qualifications:
  • 1+ years of related reservations experience is required.
  • Previous Supervisory experience is preferred.
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
  • High level of accuracy, organization, and attention to detail.
  • Strong communication and customer service skills.
  • Ability to lift up to 25 lbs. consistently and 50 lbs. infrequently.
  • Must be able to legally work in the USA.

Education and Certification(s)/License(s):
  • 1-year certificate from college or technical school, or equivalent combination of education and experience.

Discover Life at Rosen:
Your career is here in our diverse and friendly workplace, where your individuality and ideas are valued. Our company, with more than 3,000 associates, thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts® in Orlando one of Florida's most respected hospitality companies to work for.
Benefits Our Associates Enjoy:
  • Affordable Health and Dental Insurance
  • On-site Medical Center
  • Competitive Compensation
  • Holiday Pay
  • Birthday Pay
  • Paid Vacation and Personal Days
  • Tuition Reimbursement and Higher Education Scholarships
  • 401(k) Retirement Savings Plan
  • Childcare Financial Assistance
  • Hospitality and Dining Discounts
  • Access to our Family Outreach Center
  • Excellent Career Growth Opportunities
  • And much more

We are proud to be an equal-opportunity employer and a drug- and nicotine-free workforce.

What Rosen Hotels & Resorts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply