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Assistant Knowledge Base Content Jobs in Florida

Analyst, Helpdesk II

Miami, FL · On-site

$19.50 - $26.75/hr

Strong communication and documentation skills, including creating/updating SOPs and knowledge base content * Project or process-improvement experience -- identifying recurring issues and driving root ...

Revenue Operations Lead

Sanford, FL · On-site

$136K/yr

... knowledge base content. · Recommend KPIs and operational metrics that measure process health and execution quality. Decision Authority · Owns commercial process standards and documentation. · ...

Actively use AI tools (e.g., generative AI assistants, content drafting tools, QA automation) to ... Contribute to internal knowledge base documentation to support team scalability and onboarding.

Actively use AI tools (e.g., generative AI assistants, content drafting tools, QA automation) to ... Contribute to internal knowledge base documentation to support team scalability and onboarding.

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Infographic showing various Assistant Knowledge Base Content job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Knowledge Base Migration Specialist

Juno Beach, FL • On-site

Kforce Technology Staffing
IT Services • 1 - 5K employees

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

RESPONSIBILITIES:
Kforce has a client in Juno Beach, FL that is seeking a Knowledge Base Migration Specialist to support the hands-on migration of our knowledge base from its current platform to Confluence Cloud. This is a tactical, execution-focused role requiring deep technical expertise in Confluence to ensure content and functionality transition smoothly. As a Knowledge Base Migration Specialist, you will work directly with the Change and Knowledge Management Lead, who is driving the overall migration strategy, effort, and design, and collaborate closely with other team members throughout the migration process.
Key Responsibilities:
* Execute migration tasks from current platform to Confluence Cloud, ensuring content integrity and functionality
* Convert platform-specific elements (macros, custom HTML, widgets) to cloud-compatible solutions
* Build and refine page templates that maximize usability, visual appeal, and brand consistency
* Optimize page layouts and navigation structures for improved user experience
* Apply proficient understanding of taxonomy, labels, and information architecture to improve user experience
* Leverage Rovo to improve user access to information
* Test migrations and configurations before production deployment
* Implement out-of-the-box features in Confluence Cloud to replace or enhance current functionality
* Apply design best practices to create compelling, user-friendly pages
* Collaborate with other team members to coordinate tasks, share progress, and ensure successful migration completion
* Document processes, configurations, and template standards for ongoing maintenance
REQUIREMENTS:
* Extensive experience with Confluence Server and Cloud
* Proficiency in Confluence macros (both versions)
* Strong understanding of Confluence capabilities and limitations
* Solid understanding of HTML and CSS for custom page formatting and design
* Demonstrated ability to create and manage page templates for consistent branding and layout
* Strong eye for design and user experience, with ability to create visually compelling and intuitive pages
* Problem-solving skills to address migration challenges and find creative cloud-based solutions
* Excellent organizational skills with ability to manage multiple tasks and priorities effectively
* Strong written and verbal communication skills
* Collaborative team player who contributes ideas to develop strong solutions while integrating feedback and perspectives from others
* Detail-oriented with commitment to quality and accuracy
Preferred Qualifications:
* Familiarity with Confluence migration tools and processes
* Experience with out-of-the-box vs. apps, plugins, or add-ins to extend Confluence functionality
* Knowledge of accessibility standards and responsive design principles
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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About Kforce

Sourced by ZipRecruiter

Kforce is a professional staffing services firm that is located in Tampa, Florida, US. Operational since 1962, it specializes in flexible and direct hire staffing in Technology and Finance & Accounting, engaging over 23,000 highly skilled professionals annually with more than 4,000 customers. Kforce operates within various industry sectors such as healthcare, financial services, communications, and government. Their mission is to have a meaningful impact on all the lives they serve, with a focus on integrity, respect, and trust.

Industry

It services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US