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The Ritz Carlton Hotel Jobs (NOW HIRING)

Sage Hospitality

Room Attendant - The Ritz-Carlton

Chicago, IL · On-site

$14.50 - $18/hr

Set high above Water Tower Place in the historic Gold Coast, The Ritz-Carlton, Chicago is a Forbes ... Benefits Medical, dental, & vision insurance Employee Assistance Program Great discounts on Hotels ...

Sage Hospitality

Room Attendant - The Ritz-Carlton

Chicago, IL · On-site

$14.50 - $18/hr

Set high above Water Tower Place in the historic Gold Coast, The Ritz-Carlton, Chicago is a Forbes ... Benefits Medical, dental, & vision insurance Employee Assistance Program Great discounts on Hotels ...

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How much do the ritz carlton hotel jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for the ritz carlton hotel in the United States is $24.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.85 per hour, depending on experience, location, and employer.

What is The Ritz-Carlton Hotel known for?

The Ritz-Carlton Hotel is renowned for its luxury accommodations, exceptional customer service, and elegant atmosphere. It is part of a global chain of luxury hotels and resorts, famous for its attention to detail and personalized guest experiences. The brand has set the standard for hospitality with its legendary service philosophy, 'We are Ladies and Gentlemen serving Ladies and Gentlemen.' Guests can expect high-end amenities, fine dining, and world-class facilities at every Ritz-Carlton property.

What is the difference between The Ritz Carlton Hotel vs Hotel Front Desk Agent?

AspectThe Ritz Carlton HotelHotel Front Desk Agent
CredentialsHigh school diploma, hospitality certifications, customer service experienceHigh school diploma, customer service skills, hospitality training often preferred
Work EnvironmentLuxury hotel setting, high-end guest servicesHotel lobby, front desk, customer interaction
Employer & IndustryLuxury hospitality industry, upscale hotel chainsHospitality industry, various hotel types including luxury and budget

The Ritz Carlton Hotel offers a luxury hospitality environment with a focus on high-end guest experiences, requiring specialized certifications and extensive customer service skills. In contrast, a Hotel Front Desk Agent works in a broader range of hotel settings, providing essential front desk services with generally less specialized credentials. Both roles are vital in the hospitality industry but differ in scope, environment, and expectations.

What are the key skills and qualifications needed to thrive as a Ritz-Carlton Hotel employee, and why are they important?

To thrive as a Ritz-Carlton Hotel employee, you need a solid background in hospitality, customer service, and attention to detail, often supported by relevant hospitality degrees or experience in upscale environments. Familiarity with property management systems (PMS), reservation software, and guest service protocols is typically required. Exceptional interpersonal skills, adaptability, and a genuine commitment to guest satisfaction help individuals stand out in this luxury setting. These skills ensure the delivery of the high standards and memorable experiences that define the Ritz-Carlton brand.

What are the common challenges faced by employees working at The Ritz-Carlton Hotel, and how can they overcome them?

Employees at The Ritz-Carlton Hotel often face the challenge of consistently delivering exceptional service to guests with high expectations. Balancing personalized guest interactions with operational efficiency can be demanding, especially during peak periods. To overcome these challenges, team members are encouraged to communicate effectively, collaborate closely with colleagues, and take advantage of the brand's extensive training programs. Supportive management and a strong team culture also help employees maintain the high standards for which The Ritz-Carlton is known.
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Infographic showing various The Ritz Carlton Hotel job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 76% Part Time, and 21% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $51,871 per year, or $24.9 per hour.
Room Attendant - The Ritz-Carlton

Room Attendant - The Ritz-Carlton

Sage Hospitality

Chicago, IL • On-site

$14.50 - $18/hr

Full-time

Medical, Dental, Vision

Posted 21 days ago

Job description

Why us?
Set high above Water Tower Place in the historic Gold Coast, The Ritz-Carlton, Chicago is a Forbes Five-Star luxury destination where every detail matters. From shopping along Michigan Avenue to exploring world-renowned art at the Art Institute of Chicago, our guests come to experience the very best of the city - and it all begins with the comfort and care found in their guest room.
As a Room Attendant, you are not just cleaning a room - you are creating a sanctuary. You set the stage for rest, renewal, and exceptional memories. Your attention to detail, pride in presentation, and commitment to excellence ensure that every guest arrives to a space that feels immaculate, welcoming, and unmistakably Ritz-Carlton.
Recognized globally as the gold standard of hospitality, The Ritz-Carlton selects only the most dedicated and service-driven professionals. As one of our Ladies and Gentlemen, you will embody our values of respect, integrity, and excellence. In a diverse and supportive environment where your contributions are seen and valued, you will be empowered to take ownership of your work, grow your career, and create meaningful moments - for our guests and for one another.
Job Overview
Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
Responsibilities
  • Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
  • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
  • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
  • Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
  • Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
  • Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
  • Lifts mattresses to check for soil between mattresses and under bed.
  • Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
  • Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
  • Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
  • Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
  • Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
  • Maintains a friendly, cheerful and courteous demeanor at all times.
  • Performs other duties as assigned, requested or deemed necessary by management

Qualifications
Education/Formal Training
No formal education or training
Experience
1 year in similar or exact role
Knowledge/Skills
  • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
  • Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to lift up to 50lbs. continually throughout a shift.
  • Must be able to push, pull and move levers, equipment and furniture throughout a shift.
  • Must be able to work with arms raised above head throughout a shift.
  • Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
  • Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

Environment
  • Prolonged strenuous physical activity in indoor climate-controlled environment.
  • Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits
Medical, dental, & vision insurance
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
$22 - $24/hourly
Sage Hospitality Group logo

About Sage Hospitality Group

Sourced by ZipRecruiter

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

Industry

Hospitality services

Company size

1,001 - 5,000 Employees

Headquarters location

Denver, CO, US

Year founded

1984

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