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Park Lane Hotel Jobs (NOW HIRING)

Park Lane

Hotel Manager

Manhattan, NY · On-site

$165K - $205K/yr

... Park Lane New York, situated on Billionaires' Row - home to the world's most coveted addresses on Central Park South - has been completely reimagined as a departure from its neighbors and serves as a ...

Park Lane

Hotel Manager

Manhattan, NY · On-site

... Park Lane New York, situated on Billionaires' Row - home to the world's most coveted addresses ... The reimagined hotel features three new food & beverage venues throughout the hotel including an 80 ...

Park Lane

Director of Group Sales

Manhattan, NY · On-site

... major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Park Lane New York, situated on Billionaires' Row - home to the world's most coveted ...

Park Lane

Assistant Director of Finance

Manhattan, NY · On-site

... hotel brands. www.highgate.com Location Park Lane New York, situated on Billionaires' Row - home to the world's most coveted addresses onCentral Park South - has been completely reimagined as a ...

Park Lane

Substitute Room Attendant

Manhattan, NY · On-site

$15.50 - $19.25/hr

... hotel brands. www.highgate.com Location Park Lane New York, situated on Billionaires' Row - home to the world's most coveted addresses onCentral Park South - has been completely reimagined as a ...

Park Lane

Substitute Room Attendant

Manhattan, NY · On-site

$15.50 - $19.25/hr

... hotel brands. www.highgate.com Location Park Lane New York, situated on Billionaires' Row - home to the world's most coveted addresses onCentral Park South - has been completely reimagined as a ...

Park Lane

Substitute Room Attendant

Manhattan, NY · On-site

$31.78 - $42.37/hr

... hotel brands. www.highgate.com Location Park Lane New York, situated on Billionaires' Row - home to the world's most coveted addresses on Central Park South - has been completely reimagined as a ...

Park Lane

Substitute Room Attendant

Manhattan, NY · On-site

$15.50 - $19.25/hr

... hotel brands. www.highgate.com Location Park Lane New York, situated on Billionaires' Row - home to the world's most coveted addresses onCentral Park South - has been completely reimagined as a ...

Park Lane

Substitute Room Attendant

Manhattan, NY · On-site

$15.50 - $19.25/hr

... hotel brands. www.highgate.com Location Park Lane New York, situated on Billionaires' Row - home to the world's most coveted addresses onCentral Park South - has been completely reimagined as a ...

Highgate Hotels

Hotel Manager

Manhattan, NY

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Park Lane New ...

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How much do park lane hotel jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for park lane hotel in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Park Lane Hotel Front Desk Agent vs Housekeeping Staff?

AspectPark Lane Hotel Front Desk AgentHousekeeping Staff
Required CredentialsHigh school diploma; customer service skillsHigh school diploma or equivalent; attention to detail
Work EnvironmentFront desk, lobby area, guest interactionsGuest rooms, cleaning areas, hotel corridors
Employer & Industry UsageHotel front office operationsHotel housekeeping and maintenance
Common Search & ComparisonCustomer service, guest relationsCleaning, sanitation, room maintenance

The Park Lane Hotel Front Desk Agent primarily handles guest check-ins, reservations, and customer service at the front desk, requiring strong communication skills. Housekeeping Staff focus on cleaning and maintaining guest rooms and public areas, emphasizing attention to detail. Both roles are essential in hotel operations but differ in responsibilities, work environment, and skill requirements.

What are the key skills and qualifications needed to thrive as a hotel manager at Park Lane Hotel?

To thrive as a Hotel Manager, you need strong leadership, financial acumen, and hospitality management experience, often supported by a degree in hospitality or business administration. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Outstanding customer service, problem-solving skills, and effective communication help you excel in guest relations and team management. These skills are crucial for ensuring smooth operations, guest satisfaction, and profitability in a competitive hospitality environment.

What are some common challenges employees face when working at a luxury hotel like Park Lane Hotel?

Employees at luxury hotels such as Park Lane often encounter challenges related to maintaining high standards of guest service, especially during peak seasons or large events. Balancing personalized attention for guests with efficiency can be demanding, and adapting to guests’ unique expectations requires excellent communication and problem-solving skills. Additionally, staff members frequently collaborate across departments, such as housekeeping, front desk, and food and beverage, to ensure a seamless guest experience, which necessitates strong teamwork and flexibility.

What is Park Lane Hotel?

Park Lane Hotel is a luxury hotel located in the heart of New York City, overlooking Central Park. It offers upscale accommodations, dining options, event spaces, and amenities suitable for both leisure and business travelers. The hotel is known for its elegant rooms, stunning park views, and convenient access to many of Manhattan's top attractions.
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Park Lane Hotel jobs near you
Infographic showing various Park Lane Hotel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,153 per year, or $21.2 per hour.

Hotel Manager

Park Lane

Manhattan, NY • On-site

$165K - $205K/yr

Full-time

Posted 16 days ago

Job description

Compensation Type
Yearly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Park Lane New York, situated on Billionaires' Row - home to the world's most coveted addresses on
Central Park South - has been completely reimagined as a departure from its neighbors and serves as a
unique and inclusive retreat within walking distance of the city's cultural hubs including Lincoln Center,
Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610
rooms - nearly half of which provide sweeping park-facing views - and 11,000 square feet of reimagined
indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art
equipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel's second floor, and CentralPark South's only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park.
Overview
The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees training and engagement, while maintaining the integrity of the hotel.
Responsibilities
  • Participate in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.
  • Tour the operating departments, daily, ensuring the smooth operation and staffing in all areas making adjustments as needed via department heads.
  • Conduct weekly staff meetings, including weekly training sessions and review of previous and future sales and operations efforts.
  • Conduct weekly one-on-one meetings with all operational department heads to ensure proper training, review of financials, goals and operational performance.
  • Attend operational line ups at least once a week (Housekeeping, Front Desk, MaSo, Culinary and Banquets)
  • Meet all financial review dates and corporate directed programs in a timely fashion.
  • Hold a monthly financial review with all department managers, M.OI.D.s and available supervisors.
  • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.
  • Develop managers for future advancement through competency training and corporate sponsored training programs.
  • Participate in required M.O.D. coverage as scheduled.
  • Maintain, develop and monitor the effectiveness of the Lobby Ambassador program
  • Maintain direct contact with and monitor the development of management trainees.
  • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
  • Oversee and assist in the Highgate Hotel's budget process as required.
  • Oversee and assist in the Highgate Hotel's monthly forecast process as required
  • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards.
  • Ensure that all department heads follow the payroll procedure, managing Overtime and meal break penalties according to Highgate SOP
  • Ensure that all operational departments as well as our vendors and partners follow the PCI compliance protocol.
  • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
  • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. And GM
  • Ensure complete processing of invoices daily by using the A/P process.
  • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
  • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
  • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees.
  • On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast.
  • Prepare and conduct all operational management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.
  • Interview all prospective final candidates for any vacant operational management position within the hotel prior to any offer being extended.
  • Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff.
  • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps.
  • Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager.
  • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s.
  • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
  • Be in the public areas during peak times, greeting guests and offering assistance as needed.
  • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur.
  • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies.
  • Complete required corporate training modules, and become certified to train those as required.
  • Ensure that all scheduled meetings take place on the property.
  • In conjunction with the Director of Sales, conduct daily WBR meeting.

Qualifications
  • At least 6 years progressive experience in a hotel or a related field
  • Bachelor's Degree preferred.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Perform other duties as requested by management.

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