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The Ponds Jobs (NOW HIRING)

Assistant Retail Store Manager

Franklin, TN · On-site

$16 - $21.50/hr

Company Overview Fitz's Fish Ponds is a distinguished company known for designing, constructing ... Support the training and development of new and existing employees on company culture, product ...

Retail Store Associate

Franklin, TN · On-site

$16 - $19/hr

Company Overview Fitz's Fish Ponds is a distinguished company known for designing, constructing ... Handle the cash register responsibly with care for all purchases and orders * Responsible for ...

Company Overview Fitz's Fish Ponds is a distinguished company known for designing, constructing ... Handle the cash register responsibly with care for all purchases and orders * Responsible for ...

Company Overview Fitz's Fish Ponds is a distinguished company known for designing, constructing ... Handle the cash register responsibly with care for all purchases and orders * Responsible for ...

Assistant Retail Store Manager

Franklin, TN · On-site

$16 - $21.50/hr

Company Overview Fitz's Fish Ponds is a distinguished company known for designing, constructing ... Support the training and development of new and existing employees on company culture, product ...

Ability to work outdoors in challenging weather conditions, such as heat, cold, and rain, for parts of the job - Required * Familiarity with ponds, aquariums, aquatic plants or fish - a plus! * Valid ...

Ability to work outdoors in challenging weather conditions, such as heat, cold, and rain, for parts of the job - Required * Familiarity with ponds, aquariums, aquatic plants or fish - a plus! * Valid ...

Position Summary As the Warehouse Logistics Associate, you will play a key role in ensuring the ... Familiarity with ponds, aquariums, aquatic products, or fish is a plus * Valid driver's license and ...

Company Overview Fitz's Fish Ponds is a distinguished company known for designing, constructing ... You will play a key role in overseeing the store budget, inventory, merchandising, order ...

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The Ponds information

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How much do the ponds jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for the ponds in the United States is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between The Ponds vs Customer Service Representative?

AspectThe PondsCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRetail stores, shopping centers, or customer service centersCall centers, retail, or office settings
Industry UsageRetail, hospitality, and service sectorsVarious industries including retail, telecom, banking
Common Search/ComparisonCustomer service roles in retailCustomer Service Representative roles

The Ponds typically refers to retail or service positions in shopping centers, focusing on customer interaction in physical stores. Customer Service Representatives work in similar environments but may also operate in call centers or offices, handling customer inquiries across various industries. While both roles require similar credentials, their work settings and specific responsibilities differ slightly, making this comparison useful for those exploring retail customer service careers.

More about The Ponds jobs

What cities are hiring for The Ponds jobs?

Cities with the most The Ponds job openings:

What states have the most The Ponds jobs?

States with the most job openings for The Ponds jobs include:

Infographic showing various The Ponds job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,964 per year, or $21.6 per hour.

Assistant Retail Store Manager

Fitz's Fish Ponds

Franklin, TN • On-site

$16 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago


Job description

Company Overview
Fitz's Fish Ponds is a distinguished company known for designing, constructing, and maintaining outstanding ponds, waterfalls, and other water features. We believe that each water feature should be unique and welcome creative concepts. Our teams are made up of talented and creative individuals, and as our company expands, we are constantly seeking to welcome more members to our team!
Position Summary
As an Assistant Retail Store Manager, you will support the daily operations of the store, working closely with the Retail Store Manager to drive sales, manage staff, and provide exceptional customer service. You will assist in overseeing inventory, merchandising, order fulfillment, store projects, and events, while helping to foster collaborative and positive team environment that reflects our commitment to customer satisfaction.
Responsibilities
  • Assist in managing daily store operations, including opening/closing procedures, employee oversight, and workflow management.
  • Support the training and development of new and existing employees on company culture, product knowledge, sales techniques, and daily responsibilities. Monitor associate performance and provide coaching to help the team meet individual KPIs.
  • Assist in managing payroll, schedules, and labor costs, ensuring the store is adequately staffed to meet customer needs and business demands.
  • Support inventory management, including replenishment, price adjustments, ticketing, and maintaining accurate stock levels. Assist in implementing loss prevention practices and ensuring compliance with company policies.
  • Help maintain the store's visual standards and merchandising displays in alignment with company guidelines and overall brand aesthetic.
  • Assist in analyzing sales trends, tracking key metrics, and supporting initiatives to improve store performance and profitability.
  • Provide excellent customer service, addressing inquiries, resolving issues, and guiding customers to the appropriate departments as needed.
  • Assist with the care and maintenance of store items, including koi fish, plants, greenhouses, and outdoor areas, ensuring a clean, safe, and well-presented environment.
  • Perform any other duties and responsibilities as assigned to support the Retail Store Manager and store operations.

Qualifications
  • 2 - 4 years of retail experience, preferably in a management or supervisory role - Required
  • Experience leading or supporting a team of associates, including coaching and performance management
  • Strong interpersonal and communication skills, both verbal and written
  • Ability work in a fast-paced retail environment and manage multiple priorities simultaneously
  • Physical requirement involving the exertion of force up to 45 pounds, including standing, lifting, and walking flights of stairs
  • High School Diploma, GED or equivalent - Required
  • Available for varied weekly shifts including weekends, holidays, peak seasons, open and closings as needed - Required
  • Familiarity with ponds, aquariums, aquatic plants or fish - a plus!

Position Information
Full-Time
Benefits
  • 401k and company match
  • Dental Insurance
  • Medical Insurance
  • Vision Insurance
  • Employee company discount
  • High-growth and promotion opportunities!