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The Kroc Center Jobs (NOW HIRING)

tsa

Kroc Associates_NE-NSC-200a

Greenville, SC · On-site

$14.75 - $19.75/hr

Kroc Associate Employee Name: Department: Member Services Location: Kroc Center Job Family: Direct ... Oversees the daily use of the fitness center and equipment by members, guests, and visitors ...

tsa

Kroc Associates_NE-NSC-200a

Greenville, SC

$14.75 - $19.75/hr

Kroc Associate Employee Name: Department: Member Services Location: Kroc Center Job Family: Direct ... Oversees the daily use of the fitness center and equipment by members, guests, and visitors ...

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How much do the kroc center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for the kroc center in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Kroc Center employee, and why are they important?

To thrive as an employee at the Kroc Center, you generally need customer service skills, relevant experience for your specific role (such as fitness instruction, youth programming, or facilities management), and often a high school diploma or equivalent. Familiarity with scheduling software, point-of-sale systems, and safety certifications like CPR/AED may also be required depending on the position. Strong interpersonal skills, teamwork, and a community-oriented mindset help you connect with diverse members and create a welcoming environment. These skills ensure excellent service, promote safety, and support the Kroc Center's mission to serve the community effectively.

What is the Kroc Center?

The Kroc Center is a community center funded by a donation from philanthropist Joan Kroc and operated by The Salvation Army. These centers provide a wide range of services, including fitness facilities, recreational activities, arts programs, educational opportunities, and social services. Each Kroc Center is designed to meet the needs of its local community, offering affordable access to programs for people of all ages. Membership is typically open to everyone, regardless of background or income, and scholarships are often available. The goal is to promote community, wellness, and personal development in a welcoming environment.

What is the difference between The Kroc Center vs Recreation Coordinator?

AspectThe Kroc CenterRecreation Coordinator
CredentialsCPR/First Aid, sometimes certifications in fitness or youth programsCPR/First Aid, relevant certifications in recreation or sports management
Work EnvironmentCommunity centers, recreational facilities, indoor and outdoor activity spacesCommunity centers, parks, recreational facilities, event venues
Employer & IndustryNonprofit organization, community service, recreation industryMunicipal or nonprofit organizations, recreation and leisure services

Both roles focus on organizing and supervising recreational activities, but The Kroc Center typically emphasizes community outreach and holistic programs, while Recreation Coordinators often handle a broader range of events and facility management within local government or organizations.

What are the common responsibilities of employees at the Kroc Center, and how do they collaborate with different departments?

Employees at The Kroc Center typically engage in a variety of tasks depending on their specific roles, ranging from program facilitation and member services to facility maintenance and event coordination. Collaboration is key, as staff often work closely with other departments such as fitness, aquatics, youth programming, and community outreach to ensure seamless delivery of services and a positive member experience. Regular team meetings and cross-departmental communication are common, fostering a supportive work environment. Being adaptable and proactive in assisting both colleagues and guests is highly valued.
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The Kroc Center jobs near you
Infographic showing various The Kroc Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,074 per year, or $20.7 per hour.

OMAHA KROC CENTER Lead Member & Guest Services Associate

The Salvation Army Central Territory

Omaha, NE • On-site

$17 - $17.25/hr

Part-time

Re-posted 5 days ago

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 360 frontline employees who took The Breakroom Quiz

571st of 771 rated non-profit organizations

Job description

The pay range for this position is $17.00 to $17.25 per hour.
The Salvation Army Omaha Kroc Center is seeking energetic and relationship-oriented individuals to be part of our team. The Kroc Center is a unique, privately owned community center that strives every day to enrich the lives of the people we serve - physically, spiritually, and educationally. Voted as a Best Christian Workplace by BCWI for two years in a row, you can be part of a passionate team who love to serve and support one another and our community. At the Kroc Center you will have the opportunity to use and develop your experience and skills in a fun and caring environment. If that sounds intriguing to you then read more about our needs and expectations - we can't wait to meet you!
The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Ray and Joan Kroc Corps Community Center Purpose Statement
Inspire people to discover their God given talents and develop their potential through artistic, educational, physical, and spiritual experiences in a Christ-centered atmosphere.
Job Summary/Primary Purpose: The Lead Member & Guest Services Associate is responsible for supporting the daily functions of the Member Services Department and for promoting an environment where exceptional customer service experiences and member retention efforts thrive. This position will focus on providing guidance to part-time associates and helping to complete tasks delegated by the Membership Services Management. This position is responsible for running specialized reports and assisting with tracking of statistics, while executing the day-to-day operations and workflow of the Welcome Desk.
Essential Duties and Responsibilities:
  • Promotes, establishes, and reinforces a world-class, welcoming, inclusive, and positive culture by providing an outstanding example of service excellence to others.
  • Confidently and energetically leads day-to-day Member Services staff and operations, ensuring consistent standards are maintained, hospitality thrives, and sales and retention goals are achieved.
  • Addresses escalated service situations including complaint resolution and other situations that require creative problem solving, to include communication with MOD or management when Department heads aren't available.
  • Displays expertise and enthusiasm in execution of membership sales and onboarding, which includes giving tours, communicating membership benefits, and connecting members to program opportunities through insightful recommendations.
  • Must be a subject-matter expert on the Kroc Center and positively manage front-end communications to staff and members regarding programming and policy.
  • Ensure revenues are handled according to policies and procedures. Collect membership fees, sell day passes, gift cards, issue guest passes. Operate computer and software system as it relates to membership and programs.
  • Assist with analysis and reporting of all membership types, utilization, and statistics to help make recommendations for process adjustments where appropriate.
  • Leads the tracking, renewing, and maintenance of multiple speciality memberships in collaboration with management, ensuring a high level of confidentiality and professionalism in all interactions.
  • Assit with new hire training on the sales floor by demonstrating best practices of membership sales and assisting staff with CA functionality.
  • Actively participate with staff in regular in-service meetings, identifying needs, providing feedback, and recognizing areas of opportunity for additional training and development.
  • Must be well versed in Safety and Security measures and act as the coordinating point of contact in response to emergencies. Complete appropriate incident report forms as directed.
  • Become proficient in the use of and training of the facility's operations system as it pertains to the daily Member Services operations, programming department requirements, and customer needs.
  • Ensure the Welcome Desk and assigned common spaces are clean, orderly, and stocked with appropriate brochures and forms. Light maintenance is expected.
  • All other duties as assigned.

Supervisory Responsibilities: Member & Guest Services Associates.
Education and/or Experience: 2 to 5 years' related experience in customer facing roles and some college in a related field preferred along with experience in a Hospitality & Sales.
Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.
  • Good communication skills (oral, written, and interpersonal) and comfortable to speak before groups of customers or employees of organization. English proficiency required; Spanish language skills helpful.
  • Intermediate skills in Microsoft Word, Excel, PowerPoint and Access and accessing timekeeping, and personal data via ADP.
  • Exceptional flexibility and ability to work on multiple projects or tasks simultaneously.
  • Administrative skills to include utilization of standard office equipment, data entry, and attention to details.
  • Attention to detail, creative problem-solving, and conflict resolution skills.
  • Demonstrated ability to handle confidential matters
  • Strong independent judgement.

Other Qualifications: Must pass all applicable background checks.
Certificates, Licenses, Registrations: Must successfully complete Safe from Harm training as established by The Salvation Army.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements include good speaking, hearing and vision. Excellent manual dexterity. Ability to stand, bend and reach for extended periods of time, dexterity of hands and fingers to operate equipment. This position will require the ability to lift and/or move more than 25 pounds occasionally.
Working Conditions: The work environment is in a community center setting with light to moderate traffic and noise levels. In addition, portions of the primary work facility may be considered humid (natatorium) while other locations (gymnasium) may be considered moderately loud in nature.
The pay range for this position is $17.00 to $17.25 per hour.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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About Salvation Army

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The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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