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The Kendall Group Jobs (NOW HIRING)

The Kendall Group

Customer Service Specialist

Kalamazoo, MI · On-site

$16 - $21.25/hr

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam ...

Kendall Group

Lighting Consultant

Fort Wayne, IN

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam ...

Kendall Group

Lighting Estimator

Conshohocken, PA · On-site

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam ...

The Kendall Group

Customer Service Representative

Newport, TN · On-site

$13.75 - $18.50/hr

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam ...

The Kendall Group

Warehouse Associate - 1st shift

Lansing, MI · On-site

$16.25 - $19.25/hr

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam ...

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The Kendall Group

Warehouse Associate

Grand Rapids, MI · On-site

$14.75 - $17.75/hr

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam ...

Kendall Group

Warehouse Associate

Grand Rapids, MI · On-site

$14.75 - $17.75/hr

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam ...

Kendall Group

Counter Sales Representative

Conshohocken, PA

$17.25 - $21.50/hr

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam ...

Kendall Group

Customer Service Specialist

Kalamazoo, MI · On-site

$16 - $21.25/hr

About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam ...

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How much do the kendall group jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for the kendall group in the United States is $22.08, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $27.40 per hour, depending on experience, location, and employer.

What is The Kendall Group?

The Kendall Group is a group of companies that operates primarily in the industrial distribution sector. They supply a wide variety of products and services, including electrical, automation, lighting, and process solutions, primarily to industrial, commercial, and contractor markets. The company is known for its customer-focused approach, technical expertise, and broad inventory. Founded in 1973, The Kendall Group has multiple locations across the United States and serves various industries, including manufacturing, utilities, and construction.

What opportunities for professional development and career advancement are available at The Kendall Group?

At The Kendall Group, employees are encouraged to grow both professionally and personally through a variety of development programs and on-the-job training. Team members often have access to mentorship, internal promotions, and cross-departmental projects that broaden their skills. The company values long-term employee engagement, which is reflected in clear career paths and support for continuing education. Those who demonstrate initiative and a strong work ethic frequently advance to supervisory or management roles within the organization.

What is the difference between The Kendall Group vs Delivery Driver?

AspectThe Kendall GroupDelivery Driver
Required CredentialsValid driver's license, background checkValid driver's license, insurance, background check
Work EnvironmentWarehouse, distribution centers, client sitesOn the road, client locations, warehouses
Industry UsageLogistics, distribution, supply chainTransportation, logistics, courier services

Both roles involve driving and logistics, but The Kendall Group typically focuses on warehouse and distribution operations, while Delivery Drivers primarily handle transportation of goods directly to customers. The roles share similar credentials and work environments, making them closely related in the logistics industry.

What are the key skills and qualifications needed to thrive as an employee at The Kendall Group?

To thrive at The Kendall Group, professionals typically need a solid background in sales, distribution, or technical knowledge relevant to industrial products, along with at least a high school diploma or a related degree. Familiarity with inventory management systems, CRM platforms, and Microsoft Office Suite is often required, and certifications in fields like electrical or industrial distribution can be advantageous. Strong interpersonal communication, customer service orientation, and problem-solving skills are highly valued to build lasting client relationships and work effectively within teams. These skills and qualifications are crucial for delivering excellent service, driving business growth, and maintaining The Kendall Group's reputation for reliability and expertise.
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The Kendall Group jobs near you
Infographic showing various The Kendall Group job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,933 per year, or $22.1 per hour.

Customer Service Representative - Kendall Electric

Kendall Group

Portage, MI • On-site

$15 - $20.50/hr

Full-time

Posted 11 days ago

Job description

About The Kendall Group
The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary: Reporting to the Inside Sales Manager, Location Manager or Territory Manager, the Customer Service Representative shall manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. The person in this role maintains positive relationships with customers by providing excellent customer service.Exciting work you will do:
The essential duties and responsibilities of the Customer Service Representative position will consist of, but are not limited to, the following:
  • Maintain a positive, empathetic, and professional attitude toward customers
  • Respond promptly to customer inquiries
  • Communicate with customers and vendors through various channels
  • Acknowledge and resolving customer complaints
  • Acquire basic product knowledge to assist customers and vendors
  • Participate in sales and product training sessions
  • Process quotes in business system
  • Provide vendor portal assistance to customers
  • Maintain records of customer interactions, transactions, comments, and complaints
  • Communicating and coordinating with colleagues, as necessary
  • Perform other duties and projects as assigned

Competencies you possess:
  • Service Excellence
  • Results, Action Oriented
  • Accountability and Responsibility
  • Problem Solving
  • Teamwork and collaboration

What you'll need:
  • Work Experience: Entry Level
  • Education: High school diploma or GED
  • Computer Skills: Proficiency in Microsoft Office
  • Organization Skills: Excellent work ethic, good verbal, and written communication skill
  • Cross-functional skills: Ability to work well cross-functionally and manage multiple requests in a fast-paced environment
  • Communication Skills: Ability to communicate well with all levels of the organization; provide excellent internal and external customer service
  • Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
    • Ability to see, talk and hear
    • Ability to sit for 8 hours a day
  • Physical Environment: Normal office environment
  • Travel: Occasional travel to branches or to business related functions such as training or seminars

Qualifications we prefer but don't require:
  • Work Experience: Previous customer service, preferably with a related product line; experience interfacing or supporting a direct sales force

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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