Respond promptly and professionally to customer inquiries via phone, email, text, and chat. * Make ... Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call ...
Respond promptly and professionally to customer inquiries via phone, email, text, and chat. * Make ... Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call ...
Respond promptly and professionally to customer inquiries via phone, email, text, and chat. * Make ... Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call ...
Respond promptly and professionally to customer inquiries via phone, email, text, and chat. * Make ... Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call ...
Respond promptly and professionally to customer inquiries via phone, email, text, and chat. * Make ... Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call ...
Respond promptly and professionally to customer inquiries via phone, email, text, and chat. * Make ... Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call ...
BDC/Call Center
Fresno, CA · On-site
$18/hr
Respond promptly and professionally to customer inquiries via phone, email, text, and chat. * Make ... Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call ...
BDC/Call Center
Fresno, CA · On-site
$18/hr
Respond promptly and professionally to customer inquiries via phone, email, text, and chat. * Make ... Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms). * Previous call ...
Director Outreach Services (CC) (Ridgecrest)
Bakersfield, CA · On-site
$122K - $172K/yr
Participate in the development and implementation of new and innovative outreach and marketing activities, including the use of Navigate Recruit, Navigate texting, Ocelot Chat, email, and other ...
Director Outreach Services (CC) (Ridgecrest)
Bakersfield, CA · On-site
$122K - $172K/yr
Participate in the development and implementation of new and innovative outreach and marketing activities, including the use of Navigate Recruit, Navigate texting, Ocelot Chat, email, and other ...
Bidirectional texting platform (Artera) * Cherwell - email bidirectional messaging * DHS and other ... Reports all technical issues experienced for examination and resolution to team chat and ...
Bidirectional texting platform (Artera) * Cherwell - email bidirectional messaging * DHS and other ... Reports all technical issues experienced for examination and resolution to team chat and ...
Senior Community Health Worker - Call Center Agent
Alhambra, CA · On-site
$23 - $28.62/hr
Bidirectional texting platform (Artera) * Cherwell - email bidirectional messaging * DHS and other ... Reports all technical issues experienced for examination and resolution to team chat and ...
Senior Community Health Worker - Call Center Agent
Alhambra, CA · On-site
$23 - $28.62/hr
Bidirectional texting platform (Artera) * Cherwell - email bidirectional messaging * DHS and other ... Reports all technical issues experienced for examination and resolution to team chat and ...
Texting Chat information
See California salary details
$13.22 is the 25th percentile. Wages below this are outliers.
$9.18 - $15.07
36% of jobs
The median wage is $18.54 / hr.
$15.07 - $20.95
23% of jobs
$20.95 - $26.83
10% of jobs
$26.83 - $32.72
3% of jobs
$36.64 is the 75th percentile. Wages above this are outliers.
$32.72 - $38.60
3% of jobs
$38.60 - $44.49
10% of jobs
$44.49 - $50.37
11% of jobs
$50.37 - $56.26
2% of jobs
$56.26 - $62.14
0% of jobs
$62.14 - $68.03
0% of jobs
$68.03 - $73.91
0% of jobs
$9
$32
$73
How much do texting chat jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Texting Chat position, and why are they important?
To thrive as a Texting Chat Representative, strong written communication skills, typing proficiency, and customer service experience are essential, with a high school diploma usually required. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often beneficial. Attention to detail, patience, and multitasking abilities help professionals deliver prompt and accurate assistance. These skills ensure effective resolution of customer inquiries and maintain a positive brand image in a fast-paced, digital support environment.
What are the typical daily tasks for a Texting Chat Representative?
A typical day for a Texting Chat Representative involves responding to customer inquiries via text-based chat platforms, addressing concerns, providing information, and troubleshooting issues related to the company’s products or services. You may handle multiple chat sessions at once, follow scripted guidelines, or escalate complex issues to specialized teams. Collaboration with team members and supervisors is common to ensure consistent service quality and seamless problem resolution. Time management and adaptability are important, as the volume and nature of inquiries can vary throughout the day.
What is a Texting Chat job?
A Texting Chat job involves communicating with customers or clients via text-based messages, such as live chat, SMS, or messaging apps. These roles are often found in customer support, sales, or social media moderation. The main responsibilities include answering questions, resolving issues, and providing information quickly and efficiently. Strong writing skills, fast typing, and professionalism are essential for success in this role.

$18/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 15 days ago
Job description
Location: Fresno, California
Position Type: Full-Time
Position Summary
As a BDC Representative at Blackstone Toyota of Fresno, you will be the first point of contact for many of our customers. Your role is to handle inbound and outbound communications—phone, email, text, and online leads—to set qualified appointments for the sales departments. You’ll play a vital role in ensuring excellent customer experiences and supporting the dealership’s growth.
Key Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, text, and chat.
Make outbound calls to potential customers generated by dealership and third-party lead sources.
Schedule sales and service appointments that meet dealership and customer needs.
Accurately enter and maintain customer information in the CRM system.
Follow up with customers to confirm appointments and re-engage missed opportunities.
Provide basic information about vehicles, services, and promotions (no price negotiation or contract work).
Coordinate with the sales and service teams to ensure smooth handoffs.
Comply with all dealership policies, customer privacy requirements, and federal/state telemarketing regulations.
Maintain a professional and courteous demeanor in all customer interactions.
Qualifications
High school diploma or GED required; college coursework preferred.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Comfort with phone-based work and high call volume.
Basic computer literacy (CRM, Google Drive, Google Sheets, texting platforms).
Previous call center, customer service, or automotive BDC experience is a plus.
Bilingual skills (English/Spanish or other languages) preferred but not required.
Work Conditions
- Typical schedule includes weekends, evenings, and some holidays.
Work is performed primarily in an office environment.
Compensation & Benefits
Hourly base pay: $18 per hour, plus performance-based bonuses based on appointment shows and vehicle sales.
- Monthly bonus of $2k are achievable. No cap on bonus.
Eligible for health, dental, vision, 401(k), paid sick leave, vacation accrual, etc.
Paid sick leave.
About Stevens Creek Toyota
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