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Position Information
Position Information
Posting Number
S-3944
Position Number
76000
Type of Recruitment
External
Position Title
ADMINISTRATIVE OFFICE ASSISTANT II
Position Summary
Provides support and administrative assistance to the School of Health Sciences (HSC), primarily to the Health Administration (HA) program. This role may also require providing similar support to other HSC department programs beyond HA.
Required Qualifications
High school diploma or GED.
Three years of qualifying experience or a combination of education and experience that equates to three years.
Experience with Microsoft Word.
Customer service experience.
Organizational skills with strong attention to detail.
Demonstrated positive interpersonal skills.
Effective verbal and written communication skills.
Ability to project a positive attitude.
Ability to manage multiple projects and meet deadlines with accurate results.
Ability to compose, proofread and edit correspondence.
Ability to perform the essential functions of the job.
Preferred Qualifications
~Experience working with a diverse student population, faculty, and staff.
~Experience in student services.
~Experience with academic program accreditation.
~Experience coordinating the work of others.
~Spreadsheet and/or database experience.
~Experience working with financial records.
~Experience with SAP.
Duties & Responsibilities
~Program & Curricular Administration:
~Prepares proper curricular forms, including new program proposals, updates to master course syllabi, and other curricular changes, as designated.
~Coordinates the scheduling of classes, including the wait list process, with department and college staff, the Registrar's Office, CMU Global, and others at CMU.
~Creates and maintains faculty workloads each semester, coordinating with the HA Graduate Program Director and department staff to ensure accurate course assignments and load distribution.
~Responsible for administrative oversight of capstone course requirements, comprehensive exams, and the dissertation process.
~Coordinates accreditation activities, including organizing a system for collecting information, updating accreditation templates, compiling supporting documentation, coordinating events to meet accreditation expectations, and collaborating with internship coordinators to fulfill accreditation, assessment, and review criteria.
~Communications & Data:
~Responsible for the content of the program website and bulletin, ensuring they are complete, current, and consistent with university requirements. This includes coordinating with the College of Health Professions Communications and Marketing Coordinator, Graduate Studies, and CMU Global marketing personnel.
~Develops, maintains, and queries program and university databases (e.g., Data Warehouse), including academic program plans, enrollment information, demographic information, academic forms, and other data and information requirements, as well as an alumni database for the program.
~Financial/Budgetary:
~Maintains a set of budgetary records by performing bookkeeping duties, such as reconciling, monitoring, and tracking expenditures; preparing budget statements; and making recommendations regarding projected budgets for the department.
~Prepares and submits travel and employee reimbursement vouchers, reconciling credit card statements, and ordering office supplies.
~Student-facing Support:
~Serves as the first point of contact for students, independently responding to questions and referring them to appropriate personnel, such as financial aid, veterans services, disability services, the writing center, and student account services.
~Coordinates and collaborates with Graduate Admissions, CMU Global, and other university academic support services personnel on student recruitment and retention. This includes assisting the program director in ensuring timely admission reviews.
~Responsible for following up and placing calls to potential applicants to increase the number of completed applications for the online and on-campus programs.
~Faculty & Director Support:
~Provides support to adjunct, fixed-term, tenure-track, and tenured faculty teaching both online and on-campus, including collecting and reporting course textbooks to the CMU Bookstore and CMU Global, and obtaining review copies of textbooks for faculty.
~Assists the HA Graduate Program Director in formatting, editing, and reviewing correspondence, including confidential and sensitive documents.
~Maintains the HA Graduate Program Director's calendar and schedules appointments and meetings.
~General/Administrative:
~Performs and coordinates scheduling tasks and support services for seminars, major meetings, conferences, exhibits, travel, new student orientation, and other related duties, for both internal and external contacts.
~Acts with a high degree of independence to answer inquiries and solve problems, serving as a liaison with internal and external contacts and preparing meeting materials, meeting minutes, programs, and updates. Also supports recruitment and other functions directly related to the work unit.
~Supervises student employment.
~Collaborates with other departmental AOAs as needed to complete assigned tasks.
~Other duties as assigned.
Supervision Exercised
None.
Message to Applicants
Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU's mission, vision, and leadership standards.
You must submit an on-line application in order to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before September 3rd, 2026.
Employee Group
Administrative Office Assistant
Staff Pay Level
Pay Range
Minimum Starting Rate: $16.60 per hour
Division
Academic Affairs
Department
School of Health Sciences
Position Status
Regular
Position End Date
Employment Status
Full-Time
FTE
1.00
Position Type
12 month
Weekly Work Schedule
8am - 5pm, Monday - Friday, occasional nights/weekends as needed
Location
Mount Pleasant, MI
About the Department
About CMU
Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.
We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.
CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.
Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.
CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.
Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions - Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more - are within easy reach of the city's central location in Michigan's Lower Peninsula.
CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.
CMU Leadership Standards
Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.
We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.
Please review the Leadership Standards before applying for this position.
EEO Statement
CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.
If you wish to see "Know Your Rights " posters, please click here.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU's Title IX Coordinator, the US Department of Education's Assistant Secretary, or both.
CMU's Title IX Coordinator can be reached at:
Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: titleix@cmich.edu
Posting Ends
Open Until Filled
Yes