1

Text Chat Operator Jobs in Raleigh, NC (NOW HIRING)

Text Chat Operator information

See Raleigh, NC salary details

$11

$19

$28

How much do text chat operator jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for text chat operator in Raleigh, NC is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.21 per hour, depending on experience, location, and employer.

What are text chat operators?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What are the key skills and qualifications needed to thrive as a Text Chat Operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Raleigh, NC? The most popular types of Text Chat Operator jobs in Raleigh, NC are:
What are popular job titles related to Text Chat Operator jobs in Raleigh, NC? For Text Chat Operator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Text Chat Operator jobs in Raleigh, NC look for? The top searched job categories for Text Chat Operator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Text Chat Operator jobs? Cities near Raleigh, NC with the most Text Chat Operator job openings:
Infographic showing various Text Chat Operator job openings in Raleigh, NC as of July 2026, with employment types broken down into 60% Full Time, 7% Part Time, and 33% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,125 per year, or $19.8 per hour.

Assistant Professor of Theatre & Director of Technical Theatre

Campbell University

Buies Creek, NC • On-site

Full-time

Re-posted 12 days ago


Campbell University rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

96th of 614 rated colleges and universities


Job description

Position: Assistant Professor of Theatre & Director of Technical Theatre
Department: College of Arts & Sciences
Status: Full Time
Position Summary:
A tenure track position for an Assistant Professor of Theatre and Director of Technical Theatre for the Theatre Arts Department in the Division of Fine Arts as a part of the College of Arts & Sciences. The position load will include teaching Technical Theatre courses, designing sets and lights for theatrical productions, and operating and maintaining the Scene Shop (including overseeing student crews and paid assistants) as well as potential general theatre course instruction based on candidate's expertise and experience.
Other responsibilities include academic advising, scholarly activity, and university service. Candidates must be committed to liberal arts education, support the mission of the University, and be dedicated to excellence in undergraduate teaching, mentoring students, service, and scholarship.
Essential Duties and Responsibilities:
  • Teach Technical and General Theatre courses as needed
  • Evaluate student work, administer tests, assignments, etc. that permit measurement of knowledge, abilities, and/or performance relative to the course learning objectives
  • Support student accommodations outlined by Office of Student Success, Disability Services
  • Complete student record keeping in a timely and accurate manner, including grades and attendance
  • Follow guidelines for each course provided by department
  • Post grades as required by Registrar following procedures and policies Administer final exams according to university guidelines
  • Participate in departmental, faculty and staff meetings as requested
  • Participate in Departmental services such as advising, recruiting, and other department administrative responsibilities
  • Participate in development and implementation of curriculum, inclusive of departmental learning objectives
  • Design sets and lights for theatrical productions
  • Manage operations and maintain equipment in Theatre Scene Shop and Ellis Theater, including overseeing student workers and maintaining safety procedures and records
  • Participate in University committees as assigned
  • Support the mission of Campbell University
  • Uphold and abide by Campbell University policies and procedures, including, but not limited to; Title IX ,and Information Security including FERPA, and other state and federal regulations
  • Exercise independent judgment and maintain strict confidentiality
  • Maintain timely and positive communication with students, staff, and faculty at all times
  • Maintain a professional appearance and demeanor at all times
  • Other duties, responsibilities and activities as assigned

Education/Experience:
Minimum Qualifications:
  • Master's degree with at least 18 graduate hours in theatre with an emphasis in Design or Technical Theatre
  • Commitment to excellence, and support for the University's mission
  • A commitment to safety

Preferred Qualifications:
  • Terminal degree (MFA) in design (or technical theatre) with General Theatre
  • Demonstrated teaching experience at university level preferred
  • Two years of supervisory experience/professional experience in theatrical lighting, sound, and/or scenic experience
  • Professional or academic lighting design experience

Knowledge, Skills, and Abilities:
  • Strong communication, critical thinking, and time management skills.
  • Ability to communicate effectively to colleagues outside of specialization and collaborate effectively
  • Ability to budget for and build sets and lighting design elements utilizing student crews
  • Adherence to a high level of safety standards
  • Evidence of competency in computer-aided drafting applications
  • Strong computer skills and the ability to learn, utilize, or adapt to new and emerging technology
  • Proficiency with Microsoft Word, Outlook, and common methods of digital communication including web/text/chat platforms
  • Knowledge of Blackboard Ultra Learning Management System or ability to learn Blackboard
  • Ability to adapt to changing student needs
  • Demonstrate tact, a positive attitude, courtesy and discretion in dealing with, faculty, staff, students, university officials and the public
  • Exercise independent judgement and maintain strict confidentiality as necessary
  • Ability to work independently as well as function effectively in a team and within a diverse group of people
  • This position demands accuracy, honesty, integrity and the ability to work within the mission of Campbell University

To Apply For This Position:
Campbell University is unable to accept paper or email applications. Interested parties may submit their candidacy by clicking on the "Apply Now" button, or, if you are viewing this posting via an outside source, visit us online at http://www.campbell.edu/employment/ to apply. IMPORTANT: A cover letter, CV, or resume, and contact information for three professional references are requested as part of the application process. Applications without these attachments may be considered incomplete. If you have any questions, or if you are an individual with a disability and need assistance completing an application for employment contact the Human Resources Department at 910-893-1256 or email employment@campbell.edu. Campbell University is an Equal Opportunity Employer.
Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity or expression, age, ethnicity or national origin, religion, disability, genetic information, protected veteran and military status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation.
Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting Human Resources at the Buies Creek campus, during normal business hours.

What Campbell University employees say

Workplace

Get the full story on Breakroom