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Testing Mom Jobs in New York (NOW HIRING)

WGSN

Client Success Coordinator

New York, NY · Hybrid

$55K - $65K/yr

Liaise with our product and technology departments on user testing of new products and enhancements ... grow MoM/YoY * Puts forth new ideas for engagement, strategizes on creative ways for outgoing ...

Alpaca Health

Founding Head of Product

New York, NY · On-site

$200K - $250K/yr

More importantly, we're serving hundreds of patients, while growing 30% MoM. Role: Founding Product ... This isn't a role where you review mocks on Fridays. You're prototyping, pressure-testing, and ...

Alpaca Health

Founding Head of Product

New York, NY · On-site

$200K - $250K/yr

More importantly, we're serving hundreds of patients, while growing 30% MoM. Role: Founding Product ... This isn't a role where you review mocks on Fridays. You're prototyping, pressure-testing, and ...

Alpaca Health

Founding Head of Product

Manhattan, NY · On-site

$256K - $269K/yr

More importantly, we're serving hundreds of patients, while growing 30% MoM. Role: Founding Product ... This isn't a role where you review mocks on Fridays. You're prototyping, pressure-testing, and ...

Rilla

Performance Marketing Manager

New York, NY · On-site

$125K - $200K/yr

We're growing 10% MoM, have hundreds of clients, including Fortune 500 companies. Our Net Revenue ... Build a repeatable creative testing process: hooks, formats, angles, messaging. We should always ...

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All JobsTesting Mom JobsTesting Mom Jobs in New York

Testing Mom information

See New York salary details

$11

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$68

How much do testing mom jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for testing mom in New York is $41.97, according to ZipRecruiter salary data. Most workers in this role earn between $23.41 and $55.48 per hour, depending on experience, location, and employer.

What is a Testing Mom?

A Testing Mom is typically a parent, often a mother, who takes an active role in preparing her child for academic or intelligence-based assessments, such as gifted and talented program tests or private school entrance exams. This may involve researching test formats, providing practice materials, and supporting their child's learning at home. The term is sometimes used to refer to members or users of 'TestingMom.com,' a popular website that offers resources, practice questions, and guidance for parents navigating the testing process for their children. Testing Moms play a significant role in helping their children feel confident and ready for important exams.

What are the main responsibilities and daily tasks of a Testing Mom within an educational support team?

A Testing Mom typically supports students and families through the process of academic testing and assessment, often coordinating logistics, providing guidance on test preparation, and answering parent questions. Daily tasks may include scheduling assessments, communicating with educators and test administrators, and helping families interpret results. Collaboration with educational consultants and psychologists is common, as is staying updated on current testing standards and procedures. This role requires strong organizational skills and a compassionate approach to assisting families navigating the testing process.

What are the key skills and qualifications needed to thrive as a software tester, and why are they important?

To thrive as a Software Tester, you need a solid understanding of software development life cycles, test case design, and quality assurance principles, typically supported by a degree in computer science or a related field. Familiarity with test management tools (like JIRA or TestRail), automation frameworks (such as Selenium), and certifications like ISTQB are highly valued. Attention to detail, analytical thinking, and effective communication are crucial soft skills for identifying issues and collaborating with development teams. These competencies ensure high-quality software releases, efficient problem resolution, and improved user satisfaction.

What is the difference between Testing Mom vs Testing Coordinator?

AspectTesting MomTesting Coordinator
CertificationsNo formal certifications required; often parents or tutorsTypically requires certifications in testing administration or related fields
Work EnvironmentHome-based, flexible schedule, one-on-one testing sessionsEducational or clinical settings, organized testing events, schools
Employer & IndustryPrivate company specializing in educational testing for childrenSchools, testing agencies, educational institutions

Testing Mom primarily involves administering educational assessments to children in a home or private setting, often with flexible hours. Testing Coordinators work in educational or clinical environments, managing testing logistics and staff. While Testing Mom may not require formal certifications, Testing Coordinators usually need specific credentials. Both roles focus on testing but differ significantly in work environment and responsibilities.

What are popular job titles related to Testing Mom jobs in New York?

For Testing Mom jobs in New York, the most frequently searched job titles are:

What job categories do people searching Testing Mom jobs in New York look for?

The top searched job categories for Testing Mom jobs in New York are:

What cities in New York are hiring for Testing Mom jobs?

Cities in New York with the most Testing Mom job openings:

Testing Mom jobs near you
Infographic showing various Testing Mom job openings in New York as of August 2026, with employment types broken down into 78% Full Time, 7% Part Time, and 15% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $87,294 per year, or $42 per hour.

Client Success Coordinator

New York, NY • Hybrid

WGSN
See more jobs at WGSNexternal

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

The role


We're looking for a strong Client Services Coordinator to join our team in North America and become an integral part of our Client Services function.

 
Salary range - $55,000 - $65,000.


Working at WGSN
Together, we create tomorrow 


A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. 


WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you. 

Role overview 


We are looking for a Client Service Coordinator to support the needs of WGSN's clients by ensuring that they have a positive experience throughout their entire subscription period. The main role of the Client Service Coordinator is to help maximize WGSN clients' and end-users' experience through the flawless execution of first-class client support. 

The team


We have a high performing team who are diverse and based all over the US. The client services team works within the North American sales team. The team has worked incredibly hard over the past year to achieve outstanding results. They are true winners!

You will be joining this integral team where support, learning and team spirit will allow you to settle comfortably into the role.

Key accountabilities

  • Exceed the expectations of our clients by showing best in class service and implement best practices to drive engagement for retention purposes
  • Form partnership with dedicated Account Team to create strategies for risk mitigation and reinforce the business's value proposition among set of users and accounts
  • Ensure quarterly KPIs are met in line with the business's retention rate
  • Resolve client issues on a case-by-case basis and proactively follow-up with clients to ensure needs are met and assist with inbound client queries via the WGSN Helpdesk and Live Chat
  • Anticipate client needs by staying up-to-date on all WGSN products and services  
  • Liaise with our product and technology departments on user testing of new products and enhancements; provide customer feedback to internal teams/stakeholders by different means
  • Proactively engage with subscribers to demonstrate the value of WGSN's products and services, provide support that maximise our client's return on investment by way of: customized outreach based on client needs, schedule client meetings, conduct weekly usage monitoring and ensure percentage of active users maintain or grow MoM/YoY
  • Puts forth new ideas for engagement, strategizes on creative ways for outgoing client communication and daily upkeep of internal records via CRM tool    
  • Tight time scales as needed
This list is not exhaustive and there may be other activities you are required to deliver.
 
Skills, experience & qualifications required
  • Applies understanding of how Client Services reinforces value and growth through the delivery of an exceptional service and engagement; is service-focused
  • Strong attention to detail and excellent organizational skills required
  • Exceptional communication and collaboration skills with the ability to work within a diverse client base to ensure best practices are applied with a high standard in line with business SLA's
  • Experience using CRM systems (such as Salesforce), Google Analytics is preferable
  • Understanding of the design cycle, exposure to retail, lifestyle trends or creative industries is strongly desirable
  • Excellent interpersonal skills, adaptability, positive attitude, ability to go the extra mile & professionalism
  • Previous Client Service experience is highly desirable
What we offer

Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:  

- Paid Time Off - 15 days of vacation per year with an additional day for each year of service up to 20 days.  WGSN also observes the 12 Federal holidays.  We also offer 6 weeks of paid Parental Leave. 
- 401(k) Retirement Savings Plan - allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees.   
- Dental and Vision plans with MetLife
- Health Care with Anthem & Blue Cross Blue Shield 
- Life Insurance, AD&D, Short and Long-Term Disability - all eligible employees receive coverage at no cost through Metlife
- Mental Health - WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Anthem medical plan. Our EAP is available to all permanent staff, regardless of if you elect benefits.


More about WGSN

WGSN is the global authority on consumer trend forecasting.

We help brands around the world create the right products at the right time for tomorrow's consumer.


Our values 

We Are Everywhere
The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.

We Are Future Focused
We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.

We Are Rigorous
We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.


Our culture 

An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.


Inclusive workforce 

We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.  

Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.  

We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been-and will continue to be-actively encouraged here, but we do not offer full remote working. 

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.


A Note for Applicants

We use AI to help our team screen applications and identify candidates whose skills and experience match the role. This technology removes personal information to promote a fair and unbiased process. We believe this tool helps us find the best talent while maintaining transparency and fairness.


A Note for Recruiters 

Thank you so much for your interest in working with us at  WGSN!   Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together.  Since we focus on these established partnerships, we're unable to respond to unsolicited contacts or CVs from outside our PSL. But don't worry! If we decide to explore new partnerships, we'll be sure to reach out. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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