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Test Content Developer Jobs in Tennessee (NOW HIRING)

Ingram Content Group

Systems Engineer

La Vergne, TN · On-site

Company Description Ingram Content Group (ICG) is hiring a Systems Engineer to support our ... Ability to evaluate, test, document, and implement platform changes while minimizing disruption and ...

Vertek Staffing

Frontend Developer

Nashville, TN

$100K - $117K/yr

... content and buttons. You will incorporate video files, audio files and multimedia tools to create ... This person will also test completed websites for functionality and ease of use and fix any issues ...

Prophecy Technologies

Senior WordPress Developer

Memphis, TN · On-site +1

$53 - $70/hr

Write comprehensive unit and integration tests * Document complex features and architectural ... Strong background in Content Management and Digital development * Ability to architect and build ...

Procom Services

209913 / Sharepoint Developer

Nashville, TN · On-site

$47.25 - $61.75/hr

Should be able to develop, test, and deploy the form within 4-5 weeks. Qualifications * Please note ... Strong understanding of: (SharePoint) Content types (SharePoint) Document sets (SharePoint) Site ...

Cirrus Aircraft

Learning Experience Designer Sr

Alcoa, TN · On-site

$96K - $144K/yr

... content developers, copy writers, media specialists, engineers, and other key partners. The ... Conducts item analysis on assessments to evaluate the quality and effectiveness of test items.

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Test Content Developer information

See Tennessee salary details

$26.8K

$105.8K

$117.1K

How much do test content developer jobs pay per year?

As of Aug 28, 2026, the average yearly pay for test content developer in Tennessee is $105,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,600.00 and $116,200.00 per year, depending on experience, location, and employer.

What is a test content developer?

Test Content Developers are professionals who design, create, and review assessment materials such as exam questions, quizzes, and practice tests. They ensure that test content aligns with curriculum standards and accurately measures the intended knowledge or skills. Test Content Developers often work for educational institutions, testing companies, or corporate training programs, and may collaborate with subject matter experts to maintain the quality and fairness of assessments.

What are some common challenges faced by test content developers when creating assessment materials?

Test Content Developers often encounter challenges such as ensuring questions are both valid and reliable, addressing diverse learner backgrounds, and aligning content with current educational standards. Balancing clarity and difficulty while avoiding bias requires careful review and collaboration with subject matter experts. Additionally, meeting tight deadlines and adapting to feedback from quality assurance teams are common aspects of the role, making strong communication and project management skills essential.

What are the key skills and qualifications needed to thrive as a test content developer, and why are they important?

To thrive as a Test Content Developer, you typically need expertise in instructional design, subject matter proficiency, and a background in education or assessment, often supported by a relevant degree. Familiarity with item authoring platforms, learning management systems (LMS), and psychometric tools is commonly required. Strong attention to detail, creativity, and written communication skills help in crafting clear, fair, and engaging test items. These skills ensure the creation of high-quality assessments that accurately measure knowledge and support educational or certification goals.

What is the difference between Test Content Developer vs Test Engineer?

AspectTest Content DeveloperTest Engineer
Primary FocusDesigning and developing test content, including questions and assessmentsExecuting, analyzing, and improving testing processes and systems
Required SkillsContent creation, instructional design, subject matter expertiseTesting methodologies, automation, technical troubleshooting
Work EnvironmentEducational institutions, e-learning platforms, certification bodiesSoftware companies, QA departments, tech firms
CertificationsInstructional design, testing standards (e.g., ISTQB Foundation)ISTQB, automation tools certifications

While both roles involve testing, the Test Content Developer primarily focuses on creating test materials and assessments, whereas the Test Engineer concentrates on executing tests, analyzing results, and improving testing processes. Understanding these differences helps organizations assign the right skills to each role and professionals to identify their career path.

What are popular job titles related to Test Content Developer jobs in Tennessee?

For Test Content Developer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Test Content Developer jobs in Tennessee look for?

The top searched job categories for Test Content Developer jobs in Tennessee are:

What cities in Tennessee are hiring for Test Content Developer jobs?

Cities in Tennessee with the most Test Content Developer job openings:

Test Content Developer jobs near you

Systems Engineer

La Vergne, TN • On-site

Ingram Content Group
Print Media Publishing • 1 - 5K employees

7.6

Company rating: 7.6 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

121st of 366 rated logistics

Good employer

Respectful managers

Uninterrupted breaks

Learn more about Ingram Content Groupexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Company Description
Job Description
Ingram Content Group (ICG)is hiring a Systems Engineer to support our IT Services team. The Systems Engineer provides technical leadership and administration for enterprise SaaS platforms including Atlassian and Zendesk solutions. Responsible for platform configuration, automation, integrations, governance, security, cloud initiatives, and continuous improvement efforts that enhance operational efficiency and business outcomes. This position will require 4 days in the office, candidates must be in or willing to relocate to the Nashville, TN region.
Want to help explore and build new ways to deliver content to the world?
At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.
The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you!
The ideal candidate will have the following minimum qualifications:
  • Associate degree in Computer Science or related field or directly related year for year work experience
  • 1+ year as a Systems Administrator or Network Engineer or similar title required

We have a preference for:
  • Experience administering Atlassian Cloud products, including Jira, Jira Service Management, Confluence, Atlassian Guard, project settings, workflows, permissions, schemes, automation rules, and marketplace applications
  • Experience administering Zendesk Support, Guide, Explore, or related Zendesk products, including user roles, groups, views, triggers, automations, macros, service channels, reporting, and knowledge base configuration
  • Knowledge of IT Service Management practices and service desk operations, including incident, request, problem, change, asset, and knowledge management processes
  • Ability to configure and optimize SaaS platform workflows, forms, queues, notifications, approval paths, dashboards, and reporting to support business and operational needs • Experience supporting identity, access, and governance activities for SaaS platforms, including SSO, SCIM/user provisioning, role-based permissions, access reviews, audit support, and data security practices
  • Working knowledge of APIs, webhooks, connectors, and integration patterns used to connect Atlassian, Zendesk, Microsoft 365, automation platforms, and other enterprise applications
  • Basic understanding of scripting or automation tools such as PowerShell, Python, Jira Automation, Zendesk automations, Power Automate, or similar technologies
  • Knowledge of reporting and analytics tools used to measure ticket volumes, service performance, workflow efficiency, SLA attainment, customer satisfaction, and operational trends
  • Ability to evaluate, test, document, and implement platform changes while minimizing disruption and maintaining strong change-control practices
  • Familiarity with application lifecycle management, vendor coordination, licensing concepts, release management, and SaaS platform roadmap planning
  • Knowledge of version control, documentation, and collaboration practices used in operating and supporting enterprise SaaS platforms
  • Ability to translate business requirements into platform configuration, workflow design, reporting, documentation, and support processes
  • Ability to work both independently and as part of a cross-functional team
  • Ability to determine when to escalate problems, risks, security concerns, or platform limitations as needed
  • Strong interpersonal skills and the ability to collaborate with internal associates, technical teams, vendors, and business stakeholders

The System Engineer's key responsibilities are:
  • Manage user provisioning, deprovisioning, SSO integrations, access reviews, role-based permissions, and audit support activities for enterprise applications.
  • Troubleshoots problems related to platform configuration and integrations resolving issues as assigned.
  • Knowledge of ITIL principles and IT Service Management (ITSM) best practices, including incident, problem, change, request, and knowledge management processes.
  • Manages, participates, or performs tasks related to specific projects to implement new technology as assigned.
  • Evaluate, implement, and optimize AI-powered capabilities, reporting solutions, and service.
  • management processes, and operational metrics to improve customer and employee experience.
  • Configures, integrates, deploys and tests platforms ensuring operational efficiencies.
  • Establishes and maintains best practices for SaaS platform administration, governance, security, and lifecycle management.
  • Maintains consistent documentation for system configurations, installation and administration procedures.
  • Administer and govern enterprise SaaS platforms including Jira, Jira Service Management, Confluence, Atlassian Guard, Zendesk, and related applications, ensuring security, reliability, and compliance with company standards.
  • Interacts regularly with intermediate and senior engineers to identify, build, and implement automation to drive greater efficiencies and standards.
  • Design, implement, and support automated workflows, integrations, APIs, and provisioning processes to improve operational efficiency and reduce manual effort across business systems.
  • Organizes priorities, escalates problems as needed and communicate effectively with manager, co-workers and clients.
  • Consults with Ingram associates, vendors, and trading partners to evaluate business opportunities related to our technology infrastructure.

Hiring Salary Range: $84,895 - $107,643. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data
Qualifications
Additional Information
Perks/Benefits:
  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 15 vacation days & 12 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
    • Wellness program with access to onsite gym and basketball court for associates
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
    • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Take breaks or brainstorm in our game room with ping pong & foosball
  • Casual Dress Code & Flexible Schedules (per team)

The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
  • EOE-Race/Gender/Veterans/Disabled
  • We participate in EVerify.
  • EEO Poster in English
  • EEO Poster in Spanish

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