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Tesla Customer Service Jobs in Ohio (NOW HIRING)

Customer Experience Specialist, Gallery

Strongsville, OH · On-site

$15.75 - $20.75/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Customer Experience Specialist

Columbus, OH · On-site

$16.50 - $20.75/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Customer Experience Specialist

Howland, OH · On-site

$15.50 - $19.25/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Customer Experience Specialist

Dublin, OH · On-site

$16.75 - $21/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Customer Experience Specialist

Lyndhurst, OH · On-site

$18 - $22.50/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Customer Experience Specialist

Cincinnati, OH · On-site

$17 - $21.25/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Service Assistant

Cincinnati, OH · On-site

$14.50 - $19.25/hr

What to Expect Tesla Motors is looking for a ServiceAssistantto work on one of the most progressive vehicles in the world. We are seeking professional customer service experience and excellent verbal ...

Service Advisor

Akron, OH · On-site

$17.92 - $29.76/hr

What to Expect Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers ...

New

Service Advisor

Akron, OH

$17.92 - $29.76/hr

What to Expect Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers ...

New

Complete warranty and customer-pay repairs * Perform software updates and system calibrations ... Experience interpreting and applying technical service bulletins and wiring diagrams related to ...

Be Seen First

Pay: $26.00 - $46.00 per hour Experienced RV Service Technician....which leads to taking over as ... Tesla dealership. With a fleet of more than 60 rental RVs and growing, we serve customers ...

ATE Field Technician

Hilliard, OH · On-site

$18.75 - $25.50/hr

We service hundreds of customers that rely on us to ensure that the repairs they have completed are ... Tesla Rivian Subaru Lexus Mitsubishi Cadillac Nissan Porshe Jeep Mopar VW ODIS Protech Caliber ...

Be Seen First

... service, and storage company located on W. Dorothy Lane in Moraine, Ohio, next to the new Tesla dealership. With a fleet of more than 60 rental RVs and growing, we serve customers throughout Ohio and ...

Tesla Customer Service information

See Ohio salary details

$9

$17

$25

How much do tesla customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for tesla customer service in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Tesla Customer Service?

A Tesla Customer Service job involves assisting customers with inquiries related to Tesla products, services, and support. Representatives handle questions about orders, vehicle features, troubleshooting, and company policies through phone, email, or chat. They strive to provide excellent customer experiences by addressing concerns efficiently and professionally. Strong communication skills and a passion for sustainable energy are essential for success in this role.

What does a Tesla Customer Service do?

A typical day for a Tesla Customer Service representative involves assisting customers through phone, email, and live chat channels to resolve a wide range of questions about vehicles, energy products, account management, and technical issues. You will collaborate with technical support teams and service centers to ensure resolutions are timely and accurate. The workflow is fast-paced, with representatives expected to efficiently triage issues and update customer records in real time. Continuous learning is encouraged, as Tesla regularly introduces new products and software updates. This environment offers opportunities to build expertise and advance into roles such as team lead, training specialist, or technical support analyst.

What skills and qualifications are needed for Tesla Customer Service?

To excel as a Tesla Customer Service representative, candidates typically need strong communication skills, problem-solving abilities, and prior experience in customer support. Familiarity with CRM systems, ticketing platforms, and Tesla's specific product knowledge is highly valued, and additional certifications in customer service or technical troubleshooting can be advantageous. Outstanding candidates demonstrate patience, resilience, and a keen attention to detail, allowing them to handle complex inquiries and high-pressure situations gracefully. These core skills and attributes enable representatives to deliver efficient, high-quality support experiences that reflect Tesla’s brand values and commitment to customer satisfaction.

What is the easiest job to get at Tesla Customer Service?

Entry-level customer service representative roles at Tesla are generally the easiest to obtain, as they often require minimal prior experience and focus on communication skills and a customer-focused attitude. These positions may involve training on Tesla products and systems and typically have straightforward application processes. Having good communication skills and a positive attitude can improve chances of securing such roles.

What are popular job titles related to Tesla Customer Service jobs in Ohio?

For Tesla Customer Service jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Tesla Customer Service jobs?

Cities in Ohio with the most Tesla Customer Service job openings:

Infographic showing various Tesla Customer Service job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Customer Experience Specialist, Gallery

Strongsville, OH • On-site


Tesla

8.5

Company rating: 8.5 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

1st of 45 rated automakers

Great coworkers

People enjoy working here

Good employer


$15.75 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our Galleries and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey. We've created one of the most innovative products on the planet, and your role is to ensure their Tesla experience is just as groundbreaking.
What You'll Do
  • Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
  • Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile
  • Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests
  • Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle
  • Support pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers
  • Provide the highest level of customer service to all current and future owners
  • Perform additional tasks as assigned to meet business needs
What You'll Bring
  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives
  • Ability to understand and convey business issues and technical concepts
  • Strong sense of team mentality and reliability. Strong communication skills and attention to detail
  • Strong communication skills and attention to detail. Highly organized, attention to detail, excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

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