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Terminal Operations Manager Jobs in Natick, MA (NOW HIRING)

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Terminal Operations Manager information

See Natick, MA salary details

$34.1K

$72.4K

$131.1K

How much do terminal operations manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for terminal operations manager in Natick, MA is $72,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,100.00 and $80,500.00 per year, depending on experience, location, and employer.

What is a terminal operations manager?

A Terminal Operations Manager oversees the daily operations of a transportation or logistics terminal, ensuring efficiency, safety, and compliance with regulations. They manage staff, coordinate shipments, monitor equipment maintenance, and optimize workflow to minimize delays. This role requires strong leadership, problem-solving skills, and knowledge of industry standards. Their goal is to maintain smooth and cost-effective terminal operations while meeting customer and business demands.

What are the key skills and qualifications needed to thrive in the terminal operations manager position, and why are they important?

To thrive as a Terminal Operations Manager, you need expertise in logistics, supply chain management, and operational leadership, often backed by a related degree and several years of industry experience. Familiarity with terminal management systems, safety regulations, and certifications such as OSHA or DOT compliance are typically required. Exceptional organizational skills, problem-solving abilities, and effective communication help you excel in coordinating diverse teams and resolving operational issues. These skills and qualifications are crucial for ensuring efficient terminal operations, maintaining safety standards, and meeting business and customer expectations.

What are the typical day-to-day responsibilities of a terminal operations manager?

As a Terminal Operations Manager, your daily responsibilities include overseeing cargo handling, scheduling and dispatching shipments, ensuring compliance with safety protocols, and managing terminal staff. You'll regularly collaborate with logistics coordinators, transportation providers, and maintenance teams to keep operations running smoothly. Monitoring key performance indicators, troubleshooting operational bottlenecks, and conducting safety briefings are also common parts of the role. This dynamic environment demands adaptability and proactive decision-making, making each day varied and engaging.

What is the average salary for a terminal operations manager?

The average salary for a terminal operations manager in the United States typically ranges from $70,000 to $120,000 per year, depending on experience, location, and the size of the facility. Many roles also include benefits such as health insurance and retirement plans, and require skills in logistics, safety compliance, and operational management.
What job categories do people searching Terminal Operations Manager jobs in Natick, MA look for? The top searched job categories for Terminal Operations Manager jobs in Natick, MA are:
What cities near Natick, MA are hiring for Terminal Operations Manager jobs? Cities near Natick, MA with the most Terminal Operations Manager job openings:
Terminal Operations Manager jobs near you
Infographic showing various Terminal Operations Manager job openings in Natick, MA as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $72,369 per year, or $34.8 per hour.

Manager of Terminal Operations - North

Keolis North America, Inc.

Boston, MA • On-site

$100K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

Driven by Purpose. Powered by People.
At Keolis, a leader in public transportation and proudly headquartered in Boston, our mission - We Imagine, We Care, We Commit - is more than words. It's how we support our communities and how we support each other. As part of our team, you'll have access to a comprehensive benefits package designed with your wellbeing in mind. We offer a competitive benefits package that supports your health, wellbeing, and peace of mind. This includes medical, dental, and vision coverage, along with life and disability insurance. You'll also have access to a variety of voluntary benefits such as hospital indemnity, accident, and critical illness coverage, as well as home, auto, and pet insurance. To help secure your financial future, we also provide a 401(k)-retirement plan with a company match. At Keolis, you're not just building a career - your part of something bigger.
Manager of Terminal Operations
The purpose of this position is to provide the required quality of service and safety to passengers through accountability for train service performance, departmental coordination and operational excellence in and out of North or South Station.
Salary Range: $100,000-120,000 annually
Knowledge and Experience:
  • Must have Bachelor's degree in Transportation or related field or equivalent combination of work experience, training, and/or education.
  • Must have a thorough knowledge of and compliance with all safety and operating rules, including CFR Part 240, CFR 242, and CFR Part 217.
  • Possess a minimum of 5 years of experience working in the Transportation/Operating department
  • Prior Railroad experience preferred.

Skills:
  • Must be qualified NORAC Operating Rules and Safety Rules.
  • Must have an understanding and the application of the Hours of Service Law (HOS).
  • Preferred candidate to be qualified on physical characteristics of the division assigned.
  • Must have thorough knowledge of CBA rules and calling procedures for Train and Engine Service employees.
  • Must have excellent oral and written skills.
  • Ability to work cross functionally with other departments.
  • Ability to work in a 24/7 environment including 1st, 2nd, and 3rd shifts, weekends, and holidays.

Key Accountabilities:
  • Responsible for the direct day-to-day supervision of the train service in and out of North or South Station.
  • Management equipment cycles and staffing assignments of T&E crews to ensure both service and contractual requirements.
  • Liaise with mechanical department to ensure proposer maintenance and service of the Commuter Rolling Stock.
  • Coordinate train movements and service disruptions plans with the Network Operation Centers.
  • Responsible to confirm that employees under direct supervision are fit for duty and fully qualified in the performance of their duties and operate in a safe and efficient manner.
  • Must demonstrate the ability to work in a team environment with other Keolis Departments.
  • Responsible to ensure that employees are required to wear the prescribed personal protective equipment and uniforms.
  • Responsible to ensure that employees deal with customers in a courteous and respectful manner.
  • Provide field supervision, in conjunction with other management, to insure the least possible adverse effect to the travelling public in the event of unusual conditions that will affect train movement.
  • Administer collective bargaining agreements as required through regular job performance.
  • Investigate Accidents/Incidents and prepare required reports.
  • Investigate customer comments, implement corrective action when warranted.
  • Other duties as assigned.

Additional Statements
Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position
Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the well-being of our employees, customers and communities. Together we can become the most successful transportation company in the world.
Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate
EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career and the safest work environment possible.
#INDHP
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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