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Terminal Agency Coordinator Jobs (NOW HIRING)

BWC Terminals

Terminal Manager Trainee

Savannah, GA

Gain familiarity with environmental, safety, and regulatory agencies and inspection processes and ... coordination. * Interact professionally with employees, customers, contractors, and vendors ...

State of Michigan

Secretary-E (7-E8)

Lansing, MI · On-site

$23.22 - $30.19/hr

This position edits and creates reports, warrants, etc., utilizing various software; and serves as the Law Enforcement Information Network (LEIN) Terminal Agency Coordinator. View job specification ...

Kinder Morgan

Terminal Superintendent

Newington, VA · On-site

$113K - $136K/yr

Coordinates and manages the performance of Terminal Operators and Technicians (if applicable) to ... and coordinates activities with regulatory agencies, other company departments, the public ...

City of Laurinburg, NC

Records/Operations Aide-Police

NC · On-site

$39K - $41K/yr

Acts as Assistant TAC (Terminal Agency Coordinator). Administers DCI Test for departmental personnel when needed. Periodically checks Hot File entries to make sure item or individual still warrants ...

State of Michigan

Secretary-E (7-E8)

Lansing, MI · On-site

$23.22 - $30.19/hr

This position edits and creates reports, warrants, etc., utilizing various software; and serves as the Law Enforcement Information Network (LEIN) Terminal Agency Coordinator. View job specification

Eco-Energy

Terminal Operator

Stockton, CA · On-site

... coordinating w/ applicable customers, railroad and regulatory agencies; • Coordinate with ... terminal equipment; • Preform general terminal upkeep to include, but not limited to, mowing ...

Eco Energy LLC

Terminal Operator

Philadelphia, PA · On-site

$23/hr

... coordinating w/ applicable customers, railroad and regulatory agencies; · Coordinate with ... terminal equipment; · Preform general terminal upkeep to include, but not limited to, mowing ...

Eco Energy LLC

Terminal Operator

Stockton, CA · On-site

... coordinating w/ applicable customers, railroad and regulatory agencies; · Coordinate with ... terminal equipment; · Preform general terminal upkeep to include, but not limited to, mowing ...

Kinder Morgan, Inc.

Terminal Superintendent

Newington, VA · On-site

$114 - $137/hr

Coordinates and manages the performance of Terminal Operators and Technicians (if applicable) to ... and coordinates activities with regulatory agencies, other company departments, the public ...

New

Blacklidge

Terminal Manager

Conroe, TX · On-site

$90 - $130/hr

This position is based at a partnership location and requires close coordination with both ... and regulatory or agency personnel at the terminal level * Enforces safety and environmental ...

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How much do terminal agency coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for terminal agency coordinator in the United States is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.40 per hour, depending on experience, location, and employer.

What is a Terminal Agency Coordinator?

A Terminal Agency Coordinator (TAC) is a designated person responsible for overseeing the use, security, and compliance of criminal justice information systems within an agency, such as the National Crime Information Center (NCIC) or state CJIS systems. The TAC ensures that all users are properly trained, that policies and protocols are followed, and that access to sensitive information is monitored and reported as required. They serve as the primary point of contact between their agency and state or federal entities regarding information system use and audits. Their role is crucial for maintaining the integrity and security of law enforcement data.

What are the key skills and qualifications needed to thrive as a Terminal Agency Coordinator?

To thrive as a Terminal Agency Coordinator, you need a thorough understanding of criminal justice systems, data entry, and compliance protocols, often requiring a background in law enforcement or public safety administration. Familiarity with the National Crime Information Center (NCIC) systems, state-level databases, and relevant certifications such as NCIC Terminal Agency Coordinator certification is typically required. Attention to detail, organizational skills, and the ability to communicate effectively with law enforcement personnel are vital soft skills. These competencies ensure the accuracy and security of sensitive data, maintain regulatory compliance, and support efficient information sharing within and across agencies.

How does a Terminal Agency Coordinator typically collaborate with other departments within a transportation or logistics company?

A Terminal Agency Coordinator often serves as a central point of communication between terminal staff, drivers, dispatchers, customer service, and operations managers. They coordinate schedules, manage shipment documentation, and resolve issues to ensure smooth daily operations. Collaboration is key, as they must relay real-time information about freight status, delays, or special requirements to all relevant stakeholders. This cross-functional teamwork helps maintain efficiency and customer satisfaction within the terminal environment.

What is the difference between Terminal Agency Coordinator vs Terminal Operations Specialist?

AspectTerminal Agency CoordinatorTerminal Operations Specialist
CredentialsRelevant certifications, possibly including transportation or logistics certificationsSimilar certifications, often including safety and logistics credentials
Work EnvironmentOffice and terminal settings, coordinating agency activitiesOperational sites, overseeing terminal functions
Employer & IndustryTransportation companies, ports, logistics firmsShipping companies, ports, freight carriers

The Terminal Agency Coordinator and Terminal Operations Specialist roles share similar credentials and work environments within the transportation and logistics industry. While the Coordinator focuses on agency coordination and administrative tasks, the Specialist emphasizes operational oversight. Both roles are essential for smooth terminal operations and are often searched together by industry professionals.

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What states have the most Terminal Agency Coordinator jobs?

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Terminal Agency Coordinator jobs near you
Infographic showing various Terminal Agency Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 9% Part Time, and 17% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $51,774 per year, or $24.9 per hour.

Telecommunications Supervisor

City of Stafford

Stafford, TX • On-site

$57K - $86K/yr

Full-time

Re-posted 6 days ago

Job description

POSITION SUMMARY: This is the second level in a two-level Public Safety Support series. Typical duties may include: supervising staff; preparing work schedules; completing public safety validations; retrieving information for public information purposes; responding to inquiries from the public; performing emergency and non-emergency public safety dispatch; and/or, performing other related activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The below statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. This description is subject to modification as the needs and requirements of the position change.
  • Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary recommendations.
  • Oversees and participates as the Terminal Agency Coordinator for this agency.
  • Duties include audits and verification of information with multiple national, regional, state, and local law enforcement and criminal justice systems and databases.
  • Provides technical operational updates and ongoing training to include certification on personnel, vendor and contractors with access to local, state and federal criminal justice systems, maintains user access, ensures compliance with CJIS is ongoing.
  • Provides and oversees emergency and non-emergency call response and service dispatch; identifies and notifies resources required; and/or coordinates outside agency support. Provides and oversees records management activities.
  • Performs quality control checks by monitoring and validating entries into the state and national crime information center databases.
  • Responds to inquiries from the public; investigates complaints; gathers information; and provides response and problem resolutions.
  • Retrieves and provides audio recordings of service calls requested by police, court services, or for public information purposes.
  • Contributes to the overall success of the department by performing other essential duties as assigned.
  • Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
  • Subject to 24-hour recall: The City reserves the right to require an employee in this position to work overtime including during emergency situations (defined as any natural or man-made disaster that may or may not necessitate the relocation of City personnel or citizens). In the event of an emergency and/or a required evacuation, the incumbent may be required to remain at work to provide needed services or perform essential duties for the benefit of the general public including services or duties different from those performed in the normal course and scope of the position.

KNOWLEDGE, SKILLS & ABILITIES: To perform in this position successfully, and individual(s) must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
  • Must type 35 wpm and pass computer-based testing.
  • Applicable Federal, state and local laws, codes, regulations and/or ordinances;
  • Supervisory principles, practices and techniques;
  • Record and file management principles;
  • Emergency communications practices and procedures;
  • Quality control methods;
  • Interpreting and applying applicable laws, codes, regulations and standards;
  • Supervising, monitoring, training and evaluating staff;
  • Overseeing emergency call response and emergency dispatch services;
  • Overseeing and providing customer service;
  • Monitoring and overseeing radio and telecommunication systems operations;
  • Supervising the delivery of time sensitive requests in a controlled manner;
  • Monitoring system compliance and quality assurance;
  • Researching and monitoring the utilization of database information;
  • Overseeing the maintenance of logs, records, files and database information;
  • Utilizing a computer and relevant software applications;
  • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others to sufficiently exchange or convey information and to receive work direction.

EDUCATION, EXPERIENCE AND TRAINING (Certification/Licensure): The preferred way to obtain the minimum knowledge, skills and abilities to perform the essential duties and responsibilities of this position are listed below. The City reserves the right to allow substitutions in the event that a candidate or incumbent exceeds requirements in one area but may be deficient in another.
  • High School Diploma or GED and three (3) years of experience as an Emergency Telecommunications Operator; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
  • Dispatcher Intermediate License issued by the Texas Commission on Law Enforcement.
  • Valid Driver's License

ADA AND OTHER REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Positions in this class typically require stooping, standing, walking, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The City of Stafford is an Equal Opportunity Employer

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