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Tenant Manager Jobs in Washington (NOW HIRING)

TAD PGS, Inc.

Property Manager

Washington, DC · On-site

$110K/yr

Lead CAM reconciliations, including tenant bill-backs, operating expense recoveries, and year-end reconciliation processes. * Manage reforecasting and update projections based on actual performance ...

TAD PGS, Inc

Property Manager

Washington, DC

$110K/yr

Lead CAM reconciliations, including tenant bill-backs, operating expense recoveries, and year-end reconciliation processes. * Manage reforecasting and update projections based on actual performance ...

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Tenant Manager information

What is a tenant manager?

Tenant Managers are professionals responsible for overseeing the relationship between property owners and tenants in residential, commercial, or industrial properties. Their duties typically include handling lease agreements, addressing tenant concerns or complaints, coordinating maintenance and repairs, and ensuring compliance with property policies and local regulations. Tenant Managers play a key role in maintaining tenant satisfaction and ensuring properties are well-managed and profitable for owners.

What are the key skills and qualifications needed to thrive as a tenant manager?

To thrive as a Tenant Manager, you need a solid understanding of property management principles, lease administration, and conflict resolution, often supported by experience or a degree in real estate or business. Familiarity with property management software (such as Yardi or AppFolio) and knowledge of relevant housing laws are typically required. Exceptional communication, problem-solving, and organizational skills help build strong tenant relationships and respond effectively to issues. These competencies are essential to ensure tenant satisfaction, maintain property value, and uphold legal compliance.

What are the most common challenges faced by tenant managers, and how can they be effectively addressed?

Tenant Managers often encounter challenges such as handling tenant disputes, managing maintenance requests efficiently, and balancing the needs of multiple tenants while ensuring compliance with property policies. Effective communication, strong organizational skills, and prompt problem-solving are crucial in addressing these issues. Building positive relationships with tenants and working closely with maintenance, leasing, and property management teams can help create a supportive and responsive environment, ultimately leading to smoother operations and higher tenant satisfaction.

What is the difference between Tenant Manager vs Property Manager?

AspectTenant ManagerProperty Manager
CredentialsOften requires leasing or property management certifications, real estate licensesSimilar credentials, including real estate licenses and property management certifications
Work EnvironmentPrimarily interacts with tenants, handles lease agreements, tenant issuesOversees entire property operations, including maintenance, leasing, and tenant relations
Employer & Industry UsageUsed mainly in residential leasing companies, property management firms
Search & Comparison IntentPeople compare to understand tenant-focused roles, lease management

While both roles involve managing rental properties, a Tenant Manager primarily focuses on tenant relations, lease agreements, and resolving tenant issues. A Property Manager has a broader scope, overseeing the entire property operations, maintenance, and tenant management. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Tenant jobs in Washington?

The most popular types of Tenant jobs in Washington are:

What are popular job titles related to Tenant Manager jobs in Washington?

For Tenant Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Tenant Manager jobs in Washington look for?

The top searched job categories for Tenant Manager jobs in Washington are:

What cities in Washington are hiring for Tenant Manager jobs?

Cities in Washington with the most Tenant Manager job openings:

Tenant Manager jobs near you

Senior Customer Account Manager, Federal Accounts

Connexus Hub

Washington, DC • On-site

Full-time

Posted 22 days ago

Job description

About Connexus Hub

Connexus Hub Inc. is a woman-owned small business delivering professional, analytical, and program management services to federal agencies. We are building a Washington, DC team to support real estate portfolio management, customer account management, and occupancy operations for a large multi-tenant federal office building.


About the Role

This role owns assigned federal tenant accounts, covering tenant strategy, issue resolution, occupancy actions, and integrated service delivery. It suits someone who has managed institutional or government customers and can hold a relationship together across many service providers.


What You Will Do

  • Establish and maintain a customer account plan for each principal tenant, including organizational information, points of contact, current occupancy, projected requirements, and service dependencies.
  • Serve as the support point for coordinating tenant inquiries and actions, and track issues through resolution or referral to the responsible government unit.
  • Prepare for and support tenant meetings, developing agendas, briefing materials, decision papers, and meeting records.
  • Maintain tenant issue, commitment, decision, and action item logs.
  • Coordinate tenant requests involving facilities, security, information technology, and finance.
  • Support tenant onboarding, occupancy, expansion, contraction, and departure activities.
  • Provide early warning of tenant dissatisfaction, schedule risks, funding concerns, or unresolved requirements.


What You Need

  • Seven years of real estate customer, account, occupancy, or tenant management experience.
  • Experience supporting complex institutional, corporate, or government customers.
  • Demonstrated ability to coordinate multiple service organizations.
  • Strong written, briefing, facilitation, and issue management skills.


Nice to Have

  • Experience managing federal agency tenants or interagency service relationships.
  • Experience supporting occupancy agreement negotiation or administration.


Additional Information

  • This position is based on site in Washington, DC during core business hours of 8:00 a.m. to 5:00 p.m., Monday through Friday.
  • Employment is conditioned on the candidate receiving a favorable security investigation for unescorted access to a federal facility. Candidates who already hold a security clearance are encouraged to note it, though a clearance is not required for this role.
  • Connexus Hub Inc. is an equal opportunity employer. We do not discriminate on the basis of any characteristic protected by federal, state, or District of Columbia law, and we do not seek or screen on wage history.


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