Experience with Salesforce (or other CRM) desired * Ability to travel (job requires up to 30 ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
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Experience with Salesforce (or other CRM) desired * Ability to travel (job requires up to 30 ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Experience with Salesforce (or other CRM) desired * Ability to travel (job requires up to 30 ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Experience with Salesforce (or other CRM) desired * Ability to travel (job requires up to 30 ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Experience with Salesforce (or other CRM) desired * Ability to travel (job requires up to 30 ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Experience with Salesforce (or other CRM) desired * Ability to travel (job requires up to 30 ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Customer Success Manager
Surrey, BC · Remote
Experience with Salesforce (or other CRM) desired * Ability to travel (job requires up to 30 ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
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Customer Success Manager
Surrey, BC · Remote
Experience with Salesforce (or other CRM) desired * Ability to travel (job requires up to 30 ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Customer Success Manager
Langley, BC · Remote
Experience with Salesforce (or other CRM) desired * Ability to travel (job requires up to 30 ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
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Customer Success Manager
Langley, BC · Remote
Experience with Salesforce (or other CRM) desired * Ability to travel (job requires up to 30 ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Bilingual Customer Support Representative
Vancouver, BC · On-site +1
CA$47K - CA$49K/yr
... for remote work Nice to Have: * 1-2 years of customer service experience Please note that the ... management and engage members and clients. From personal trainers, boutique studios, and gyms, to ...
Bilingual Customer Support Representative
Vancouver, BC · On-site +1
CA$47K - CA$49K/yr
... for remote work Nice to Have: * 1-2 years of customer service experience Please note that the ... management and engage members and clients. From personal trainers, boutique studios, and gyms, to ...
Bilingual Customer Support Representative
Vancouver, BC · On-site +1
CA$47K - CA$49K/yr
... for remote work Nice to Have: * 1-2 years of customer service experience Please note that the ... management and engage members and clients. From personal trainers, boutique studios, and gyms, to ...
Bilingual Customer Support Representative
Vancouver, BC · On-site +1
CA$47K - CA$49K/yr
... for remote work Nice to Have: * 1-2 years of customer service experience Please note that the ... management and engage members and clients. From personal trainers, boutique studios, and gyms, to ...
Customer Success Manager (14 month contract)
Vancouver, BC · Remote
CA$70K - CA$80K/yr
As a Customer Success Manager (CSM), you will be responsible for building and maintaining strong ... Remote Work: We are a distributed workplace (100% remote). This position is open to anyone residing ...
Customer Success Manager (14 month contract)
Vancouver, BC · Remote
CA$70K - CA$80K/yr
As a Customer Success Manager (CSM), you will be responsible for building and maintaining strong ... Remote Work: We are a distributed workplace (100% remote). This position is open to anyone residing ...
... customers every month - regularly providing product demos, educating them on new services ... Manage a pipeline of existing customer business to drive customer retention & growth and achieve ...
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... customers every month - regularly providing product demos, educating them on new services ... Manage a pipeline of existing customer business to drive customer retention & growth and achieve ...
This role is available to candidates in Vancouver, Toronto hub offices or remote Canada locations ... You will report directly to the Manager of Customer Success Operations. What you'll work on:
This role is available to candidates in Vancouver, Toronto hub offices or remote Canada locations ... You will report directly to the Manager of Customer Success Operations. What you'll work on:
The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... Good ideas can come from anywhere, and people are trusted to make things happen. * We're remote ...
Quick apply
The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... Good ideas can come from anywhere, and people are trusted to make things happen. * We're remote ...
Lead customer onboarding, strategy sessions, and relationship-building to drive adoption and value ... Manage full-service event contracts end-to-end, overseeing multiple concurrent events with varying ...
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Lead customer onboarding, strategy sessions, and relationship-building to drive adoption and value ... Manage full-service event contracts end-to-end, overseeing multiple concurrent events with varying ...
... M system ... Ensure all KPIs and service benchmarks are consistently met, optimizing workflow and customer ...
Quick apply
... M system ... Ensure all KPIs and service benchmarks are consistently met, optimizing workflow and customer ...
Temporary position for 12 months The Linguistic Services Department provides translation, revision ... Benefits apply based on eligibility criteria. #LI-Remote, #ON08 What you bring to the table
Temporary position for 12 months The Linguistic Services Department provides translation, revision ... Benefits apply based on eligibility criteria. #LI-Remote, #ON08 What you bring to the table
Temporary position for 12 months The Linguistic Services Department provides translation, revision ... Benefits apply based on eligibility criteria. #LI-Remote, #ON08 What you bring to the table
Temporary position for 12 months The Linguistic Services Department provides translation, revision ... Benefits apply based on eligibility criteria. #LI-Remote, #ON08 What you bring to the table
Be Seen First
Dental Specialist - Account Manager (Remote, Full-Time)
Vancouver, BC · Remote
$2K - $3K/mo
Track account performance and activity using CRM tools * Identify opportunities to expand services ... Fully remote work environment * No clinical duties or patient interaction * Structured schedule ...
Quick apply
Be Seen First
Dental Specialist - Account Manager (Remote, Full-Time)
Vancouver, BC · Remote
$2K - $3K/mo
Track account performance and activity using CRM tools * Identify opportunities to expand services ... Fully remote work environment * No clinical duties or patient interaction * Structured schedule ...
Verification and Validations Associate
Pitt Meadows, BC · On-site +1
CA$95K - CA$120K/yr
We also offer world-class service and other aftermarket support as well as solutions for automation ... Work Type (Onsite/Hybrid/Remote): Onsite Responsibilities: * Develop system- and component-level V ...
Verification and Validations Associate
Pitt Meadows, BC · On-site +1
CA$95K - CA$120K/yr
We also offer world-class service and other aftermarket support as well as solutions for automation ... Work Type (Onsite/Hybrid/Remote): Onsite Responsibilities: * Develop system- and component-level V ...
Cnsl II, Gest des comptes clients-TS
Vancouver, BC · On-site +1
... or fully remote Enjoying a flexible schedule and a comprehensive benefits program Vos ... Strong ability to manage and motivate a work group * Highly developed customer service skills
New
Cnsl II, Gest des comptes clients-TS
Vancouver, BC · On-site +1
... or fully remote Enjoying a flexible schedule and a comprehensive benefits program Vos ... Strong ability to manage and motivate a work group * Highly developed customer service skills
New
Crafted the art of managing multiple concurrent launches * You've supported customers through ... You'll be part of a fast-moving, fully-remote crew spread across the globe , passionate about ...
Crafted the art of managing multiple concurrent launches * You've supported customers through ... You'll be part of a fast-moving, fully-remote crew spread across the globe , passionate about ...
Client Success Manager - Fully Remote
Vancouver, BC · Remote
CA$8K - CA$12K/mo
... service that moves fast, holds each other accountable, and celebrates results. Our clients ... Familiar with tools like Loom, Slack, Calendly, ActiveCampaign, GSuite, CRM platforms - or able to ...
Client Success Manager - Fully Remote
Vancouver, BC · Remote
CA$8K - CA$12K/mo
... service that moves fast, holds each other accountable, and celebrates results. Our clients ... Familiar with tools like Loom, Slack, Calendly, ActiveCampaign, GSuite, CRM platforms - or able to ...
Temporary Remote Customer Service Manager information
What is the difference between Temporary Remote Customer Service Manager vs Temporary Remote Customer Support Supervisor?
| Aspect | Temporary Remote Customer Service Manager | Temporary Remote Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, manages escalations, develops strategies | Supervises support agents, monitors daily operations, ensures quality |
| Required Skills | Leadership, communication, problem-solving, customer service expertise | Team supervision, communication, conflict resolution |
| Work Environment | Remote management of customer service teams, strategic planning | Remote oversight of support staff, daily support operations |
| Common Usage | Used by companies needing managerial oversight of customer service | Used for supervising support staff in customer service roles |
The Temporary Remote Customer Service Manager focuses on strategic management and team leadership, while the Temporary Remote Customer Support Supervisor handles daily support operations and team supervision. Both roles require customer service experience but differ in scope and responsibilities.
What job categories do people searching Temporary Remote Customer Service Manager jobs in Maple Ridge, BC look for? The top searched job categories for Temporary Remote Customer Service Manager jobs in Maple Ridge, BC are:
What cities near Maple Ridge, BC are hiring for Temporary Remote Customer Service Manager jobs? Cities near Maple Ridge, BC with the most Temporary Remote Customer Service Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 7 days ago
Job description
What you'll do
- Manage projects by creating implementation work-plans, facilitate status calls that drive completion of project milestones, and provide project progress reporting. Track and report on hours spent on customer projects.
- Uncover, analyze, and comprehend a variety of system requirements requiring review and consideration of multiple business priorities
- Advise customers on solution features, configuration options, and system processes and procedures
- Configure and customize new SchedulePro and ScheduleFlex customer instances, as well as understand and configure interfaces to third-party applications
- Manage changes to requested solutions, including following the documented change request process for scope and billing management
- Onboard clients, including creating training material and conducting effective training calls and/or visits with clients
- Proactively surface project risks and issues for the team to address as well as provide consultative guidance and dynamic solutions for any issues that arise
- Provide proactive outreach at all stages of the customer lifecycle
- Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal departments to provide responses and/or solutions
- Develop and maintain strong relationships with colleagues and clients to ensure maximum satisfaction and retention levels
- Participate in customer support standby rotations when the regular support team is unavailable
- Assist, if requested, in the sales process, providing technical sales support
- Become an expert in the features, benefits, and implementation of Shiftboard's SchedulePro and ScheduleFlex solutions
Skills you'll need
- Bachelor's degree in business or technology with one or more years' experience implementing business software in a consultative role within a SaaS environment preferred though greater experience in a related role with increasing responsibility may be considered as an appropriate substitution
- One or more years of experience managing software implementation projects
- Two or more years of software application implementation experience in a consultative role, preferably within a SaaS environment
- Excellent communication and presentation skills
- Must be personable and enjoy working with people in an entirely customer-facing role
- Knowledge of project management/delivery methods and tools
- Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured
- Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
- Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
- Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
- Working knowledge of Scrum and other Agile methodologies
- Bonus: previous experience with programming, or ability to write simple database queries and scripts
- Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems
- Experience in the Workforce Management domain preferred
- Experience with Salesforce (or other CRM) desired
- Ability to travel (job requires up to 30% travel)
- Comfortable working as needed in a remote environment with video-conferencing tools
What you'll get
- Competitive wages
- ESPO (employee stock option program)
- Medical/dental vision coverage
- 401(k)
- Flexible PTO and 10 paid holidays per year
- Career advancement opportunities
About Targeted Talent
Sourced by ZipRecruiter
Your single source for HR professional services, we offer job seekers specialized employment services, spanning contract, permanent positions, and project solutions for highly specialized and managerial level talent needs. Our team of specialized recruiters and consultants abilities extend far beyond resume or career counseling. With hundreds of collaborators strategically located throughout the country, our organization possess the local market knowledge and industry relationships that make successful geography-specific reach possible.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Vancouver, BC, CA