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Temporary Ranch Resort Jobs (NOW HIRING)

Boyne Resorts

Concierge

Big Sky, MT

$17.25 - $22.25/hr

Personally experience resort and vendor-offered activities to provide genuine recommendations ... TEMPORARY

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Customer Care Specialist

Big Sky, MT

Boyne Resorts
Traveler Accommodation • 5 - 10K employees
Learn more about Boyne Resortsexternal

$18.75 - $25/hr

Temporary

PTO

Re-posted 21 days ago

Boyne Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

Job description

Overview

As a Customer Care Specialist at Big Sky Resort, you’ll be a central hub of knowledge and support for both our guests and internal teams. Whether guests are planning their trip, navigating the mountain, or following up post-visit, you’ll be the trusted voice guiding them every step of the way. From lift access and lessons to dining and events, your role is all about providing timely, accurate, and professional assistance across multiple communication channels.

You’ll work closely with the Customer Care Center team and collaborate with Mountain Services to ensure guests receive consistent, helpful information and exceptional service.


Responsibilities
  • Be a subject matter expert on all Big Sky lift access products, including season passes and day tickets
  • Use administrative access to bigskyresort.com to support guest needs and troubleshoot online issues
  • Respond promptly and professionally to guest inquiries via phone, email, live chat, and voicemail
  • Maintain a high level of accuracy when sharing information about resort services, activities, and offerings
  • Stay flexible and adaptable in a fast-moving team environment
  • Demonstrate a willingness to continuously learn about other departments and offerings across the resort

Qualifications
  • Experience in guest service roles is preferred
  • Familiarity with RTP|One and/or Salesforce is a plus
  • Strong communication skills across phone, email, and chat
  • Professional, efficient typing and digital communication abilities
  • Team-oriented attitude and desire to provide an exceptional guest experience

All full time seasonal team members can enjoy the following benefits:

  • FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
  • Discounted vouchers for skiing at Big Sky Resort for friends and family
  • Discounted ski/snowboard rentals with a free team member lesson
  • 25%-50% off F&B and Retail at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • Wellness Day and Eligibility for PTO
  • Monthly team member events
Qualifications:
  • Experience in guest service roles is preferred
  • Familiarity with RTP|One and/or Salesforce is a plus
  • Strong communication skills across phone, email, and chat
  • Professional, efficient typing and digital communication abilities
  • Team-oriented attitude and desire to provide an exceptional guest experience

All full time seasonal team members can enjoy the following benefits:

  • FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
  • Discounted vouchers for skiing at Big Sky Resort for friends and family
  • Discounted ski/snowboard rentals with a free team member lesson
  • 25%-50% off F&B and Retail at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • Wellness Day and Eligibility for PTO
  • Monthly team member events
Education:UNAVAILABLEEmployment Type: TEMPORARY

What Boyne Resorts employees say

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About Boyne Resorts

Sourced by ZipRecruiter

Boyne Resorts, headquartered in Boyne Falls, Michigan, US, is a renowned leader in the resort industry. Offering a wide array of recreational, real estate, and retail products, Boyne specialises in providing memorable vacation and lifestyle experiences. The company's expansive portfolio includes ski and golf resorts, real estate developments, and other leisure-based businesses across North America. Founded in 1947 by Everett Kircher, it represents one of the most successful, privately-owned, multi-resort companies in the history of the leisure industry. Boyne Resorts is deeply committed to providing exceptional guest experiences, underpinned by values including innovation, integrity, passion, perseverance, and stewardship.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Boyne Falls, MI, US

Year founded

1947

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