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Temporary Nike Customer Service Jobs in Springfield, MA

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Temporary Nike Customer Service information

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How much do temporary nike customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for temporary nike customer service in Springfield, MA is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.98 per hour, depending on experience, location, and employer.

What is a temporary Nike customer service job?

Temporary Nike Customer Service jobs are short-term positions where employees assist Nike customers with their inquiries, orders, returns, and product information. These roles are typically filled during busy seasons or special events to help manage increased customer demand. Temporary customer service representatives may work via phone, email, or chat to ensure a positive customer experience. They are expected to have strong communication skills, product knowledge, and the ability to handle customer concerns efficiently. While these positions are not permanent, they offer valuable experience in customer service and the chance to work for a leading global brand.

What does a typical day look like for a temporary Nike customer service representative, and how do they interact with other teams?

As a Temporary Nike Customer Service representative, your day primarily involves assisting customers via phone, email, or chat with inquiries about orders, products, and returns. You will collaborate closely with other departments, such as shipping, inventory, and technical support, to resolve customer issues efficiently. Temporary team members often participate in regular huddles or meetings to stay updated on product launches, promotions, and policy changes. This role requires adaptability and strong communication skills, especially during peak seasons or product releases when the volume of inquiries increases. Working in this position provides valuable experience in a fast-paced, team-oriented retail environment.

What are the key skills and qualifications needed to thrive as a temporary Nike customer service representative, and why are they important?

To thrive as a Temporary Nike Customer Service representative, you need strong communication skills, problem-solving abilities, and prior experience in retail or customer support. Familiarity with customer relationship management (CRM) systems, point-of-sale software, and basic computer proficiency are typically required. Standout candidates are personable, adaptable, and able to remain calm under pressure while handling diverse customer inquiries. These skills ensure efficient resolution of customer issues, uphold Nike’s brand reputation, and contribute to positive customer experiences.

What is the difference between Temporary Nike Customer Service vs Temporary Nike Sales Associate?

AspectTemporary Nike Customer ServiceTemporary Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail experience preferred
Work EnvironmentCustomer support centers, retail stores, call centersRetail stores, in-store sales floors
Employer & Industry UsageUsed by Nike for customer support rolesUsed by Nike for sales and retail roles

Temporary Nike Customer Service primarily focuses on assisting customers with inquiries, returns, and product information, often in call centers or support centers. In contrast, Temporary Nike Sales Associates work directly on the retail floor, engaging with customers to promote and sell Nike products. Both roles require strong communication skills and a customer-focused approach, but they differ in daily tasks and work settings.

Does Temporary Nike Customer Service have entry level jobs?

Temporary Nike Customer Service positions are often available as entry-level roles suitable for individuals with strong communication skills and basic computer knowledge. These roles typically require minimal prior experience and may involve training on company systems and customer interaction protocols.

What are the most commonly searched types of Nike Customer Service jobs in Springfield, MA?

The most popular types of Nike Customer Service jobs in Springfield, MA are:

What are popular job titles related to Temporary Nike Customer Service jobs in Springfield, MA?

For Temporary Nike Customer Service jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Temporary Nike Customer Service jobs in Springfield, MA look for?

The top searched job categories for Temporary Nike Customer Service jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Temporary Nike Customer Service jobs?

Cities near Springfield, MA with the most Temporary Nike Customer Service job openings:

Temporary Nike Customer Service jobs near you

Call Center/ Customer Service in East Hartford, CT 06108 - (Temp to Permanent)

Amicis Global

East Hartford, CT • On-site

$18 - $19.36/hr

Contractor

Re-posted 29 days ago

Job description

Job Title: Call Center / Customer Service 
Location: East Hartford, CT 06108  
Duration: 3 - 6 Months (Temp to Permanent)
 
Summary:
  • We are seeking Customer Service Representatives to support incoming customer inquiries as the first point of contact. In this role, you will assist with program information, account questions, and password reset support for the online consumer portal. Success in this position requires strong communication skills, professionalism, and a passion for helping people.

Key Responsibilities
  • Serve as the initial point of contact for consumers and providers regarding client programs.
  • Answer inbound calls and provide accurate, clear, and complete information.
  • Assist with account access and password reset issues.
  • Document all customer interactions in the call-tracking system with accuracy and detail.
  • Forward callers to leadership or appropriate CT state agencies as required.
  • Identify consumer trends, report concerns, and recommend service improvements.
  • Handle complex or escalated customer issues professionally and efficiently.
  • Meet or exceed daily performance standards for call volume, quality, and customer satisfaction.

What You'll Receive
  • Full-time employment (40 hours/week)
  • Paid training
  • Monday–Friday schedule (Weekends Off)
  • Career advancement opportunities
  • Supportive and professional work environment
  • Full benefits options

Who Thrives in This Role
  • Strong communicators—verbal and written—who can explain complex information clearly.
  • Reliable and committed individuals with strong work ethic and excellent attendance.
  • Problem-solvers who remain calm and professional in challenging customer situations.
  • Tech-comfortable individuals who can navigate multiple systems and applications.
  • People who genuinely enjoy helping others and finding solutions.
  • Able to work in a structured environment, handling a high volume of calls.
 
Qualifications
Required:
  • High School Diploma or GED
  • Minimum 6 months of call center or customer service experience
  • OR Associate degree or higher (no experience required)
  • Able to type at least 35 WPM
  • Must pass customer service assessment, criminal background check, and 8-panel drug screen

Preferred Skills:
  • Previous customer service or call center experience
  • Strong attention to detail and documentation accuracy
  • Ability to handle sensitive or confidential information appropriately
 
 
 
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