Charlotte, NC · On-site
Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Genesys Framework including IVR development ...
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Charlotte, NC · On-site
Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Genesys Framework including IVR development ...
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
I have an opportunity for " Genesys Developer " _ (Malvern, PA - HYBRID )" and I am looking for a ... Genesys Cloud Architect Development experience in IVR and routing- Integration with external ...
I have an opportunity for " Genesys Developer " _ (Malvern, PA - HYBRID )" and I am looking for a ... Genesys Cloud Architect Development experience in IVR and routing- Integration with external ...
Clifton Heights, PA · On-site
$75/hr
About the Role Genesys Sr. Cloud Engineer Client - AAA Club Alliance Location - Remote - MUST SIT ... Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts ...
New
Clifton Heights, PA · On-site
$75/hr
About the Role Genesys Sr. Cloud Engineer Client - AAA Club Alliance Location - Remote - MUST SIT ... Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts ...
New
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ... Genesys Framework, Group Problem Solving, Interactive Voice Response (IVR), OAuth, Process ...
... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ... Genesys Framework, Group Problem Solving, Interactive Voice Response (IVR), OAuth, Process ...
... Temp-to-Hire. In addition, our industry expertise and knowledge within financial services ... IVR Business System Analyst Job Location: Torrance, CA Job Type: Permanent Full Time Description:
... Temp-to-Hire. In addition, our industry expertise and knowledge within financial services ... IVR Business System Analyst Job Location: Torrance, CA Job Type: Permanent Full Time Description:
... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ... Genesys Framework, Group Problem Solving, Interactive Voice Response (IVR), OAuth, Process ...
... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ... Genesys Framework, Group Problem Solving, Interactive Voice Response (IVR), OAuth, Process ...
... Temp-to-Hire. In addition, our industry expertise and knowledge within financial services ... Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI). Must have skills:
... Temp-to-Hire. In addition, our industry expertise and knowledge within financial services ... Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI). Must have skills:
Genesys Call Center Engineer Job Details The Contact Center Engineer is accountable for the ... In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on ...
Genesys Call Center Engineer Job Details The Contact Center Engineer is accountable for the ... In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on ...
... Temp-to-Hire. In addition, our industry expertise and knowledge within financial services ... and Genesys Call Routing system Strong technical, logical, and analytical skills. Strong team ...
... Temp-to-Hire. In addition, our industry expertise and knowledge within financial services ... and Genesys Call Routing system Strong technical, logical, and analytical skills. Strong team ...
$100K - $135K/yr
Primary duties of the Genesys Cloud Senior Engineer are ... Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts
$100K - $135K/yr
Primary duties of the Genesys Cloud Senior Engineer are ... Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts
$100K - $135K/yr
Primary duties of the Genesys Cloud Senior Engineer are ... Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts
$100K - $135K/yr
Primary duties of the Genesys Cloud Senior Engineer are ... Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts
Austin, TX · On-site +1
$54.25 - $72.75/hr
Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...
Austin, TX · On-site +1
$54.25 - $72.75/hr
Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...
Worthington, OH · On-site
$100K - $135K/yr
Primary duties of the Genesys Cloud Senior Engineer are ... Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts
Worthington, OH · On-site
$100K - $135K/yr
Primary duties of the Genesys Cloud Senior Engineer are ... Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts
$100K - $135K/yr
Primary duties of the Genesys Cloud Senior Engineer are ... Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts
$100K - $135K/yr
Primary duties of the Genesys Cloud Senior Engineer are ... Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts
Newark, NJ · On-site
$68 - $86.50/hr
Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or ... Strong understanding of IVR, omnichannel routing, integrations, and compliance. * Experience ...
Newark, NJ · On-site
$68 - $86.50/hr
Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or ... Strong understanding of IVR, omnichannel routing, integrations, and compliance. * Experience ...
Fort Mill, SC · On-site
... like Genesys, Avaya, Cisco, and Twilio. Able to interpret IVR design documents and call flow ... & DevOps: Strong foundation in test strategy, defect triage, and CI/CD integration. Comfortable ...
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Fort Mill, SC · On-site
... like Genesys, Avaya, Cisco, and Twilio. Able to interpret IVR design documents and call flow ... & DevOps: Strong foundation in test strategy, defect triage, and CI/CD integration. Comfortable ...
IVR testing experience utilizing Genesys SIP server, NICE and CISCO environments - Experience leading and coordinating large, complex IVR installations - Excellent written and communication skills ...
IVR testing experience utilizing Genesys SIP server, NICE and CISCO environments - Experience leading and coordinating large, complex IVR installations - Excellent written and communication skills ...
Dallas, TX · On-site
IVR QA Engineer Dallas, Texas, United States / Saint Louis, Missouri, United States Duration : 1 ... Knowledge of contact centre platforms like Avaya or Genesys * Familiarity with CI/CD and DevOps ...
Dallas, TX · On-site
IVR QA Engineer Dallas, Texas, United States / Saint Louis, Missouri, United States Duration : 1 ... Knowledge of contact centre platforms like Avaya or Genesys * Familiarity with CI/CD and DevOps ...
$19.71 - $24.89
3% of jobs
$24.89 - $30.07
3% of jobs
$30.07 - $35.25
2% of jobs
$35.25 - $40.43
0% of jobs
$40.43 - $45.61
3% of jobs
$45.61 - $50.79
13% of jobs
$51.11 is the 25th percentile. Wages below this are outliers.
$50.79 - $55.97
13% of jobs
The median wage is $59.05 / hr.
$55.97 - $61.15
22% of jobs
$65.30 is the 75th percentile. Wages above this are outliers.
$61.15 - $66.32
20% of jobs
$66.32 - $71.50
19% of jobs
$71.50 - $76.68
2% of jobs
$19
$57
$76
Locations: Plano, TX | Charlotte, NC- Look for Nearby candidates
Work Mode: Hybrid (Three days onsite and two days remote)
Job Description:
10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.
Configure and troubleshoot Genesys software and hardware components
Integrate Genesys with Third-party applications and Systems
Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting
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The Zor Group is a globally operating conglomerate spanning multiple industries across four countries. Established in 2009 with a mission to make a positive impact, Zor initially began as a staffing organization and naturally evolved into the technology sector. In 2018, ZorTech was introduced through a strategic partnership with the Sunwill Group. Plans for international expansion were initiated in 2020, leading to successful entry into the US market. Alongside an impressive 70% year-over-year growth rate, we also established an offshore delivery team in the USA. With the incorporation of IT Services, ZorTech now offers end-to-end solutions, ranging from top-level talent sourcing to managing large-scale projects. Our organization currently operates in four countries, including Canada, the USA, the Dominican Republic, and India.
Recruiting and staffing services
11 - 50 Employees
Houston , TX, US
