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Temporary Customer Service Representative ~ Jobs in Rochester, NY

Mr.Handyman

Customer Service Representative

Rochester, NY · On-site

$18 - $20/hr

... Customer Service Representative These are the minimum requirements to be considered for this position. * Live within the area * Have 2+ years of experience in an office setting * Solving problems ...

Mr. Handyman

Customer Service Representative

Rochester, NY · On-site

$18 - $20/hr

... Customer Service Representative These are the minimum requirements to be considered for this position. * Live within the area * Have 2+ years of experience in an office setting * Solving problems ...

Domino's

Customer Service Representative

Newark, NY · On-site

$16 - $18.50/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

dbi

Alterations Customer Service Representative

Rochester, NY · On-site

$15.75 - $21.50/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer ...

Stewart

Customer Service Representative

Rochester, NY · On-site

$37K - $62K/yr

Stewart is a global real estate services company, providing title insurance, settlement ... level of customer support related to accurate and timely title production * Follows standard ...

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All JobsCustomer Service Representative ~ JobsTemporary Customer Service Representative ~ JobsTemporary Customer Service Representative ~ Jobs in Rochester, NY

Temporary Customer Service Representative information

See Rochester, NY salary details

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How much do temporary customer service representative ~ jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for temporary customer service representative ~ in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Temporary Customer Service Representative ~ vs Customer Support Specialist?

AspectTemporary Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, or remoteCall centers, technical support, or online platforms
Employer & Industry UsageTemporary staffing agencies, retail, telecom, hospitalityTech companies, e-commerce, service providers
Search & Comparison IntentFocus on short-term, flexible rolesLonger-term, specialized support roles

Temporary Customer Service Representatives typically handle short-term, flexible customer interactions in various industries, often with minimal certifications. Customer Support Specialists usually work in more specialized, sometimes technical, support roles with a focus on ongoing customer satisfaction. Both roles involve communication skills but differ in duration and complexity.

What are the common challenges faced by Temporary Customer Service Representatives, and how can they be managed effectively?

Temporary Customer Service Representatives often face the challenge of quickly learning company protocols and product information while delivering high-quality support. Because assignments are short-term, there may be less time for comprehensive training, making adaptability and self-motivation crucial. Building rapport with permanent team members and customers can also require extra effort. To manage these challenges, actively seeking feedback, leveraging available training resources, and maintaining open communication with supervisors can help temporary representatives excel and make a positive impact during their assignment.

What are the key skills and qualifications needed to thrive as a Temporary Customer Service Representative, and why are they important?

To thrive as a Temporary Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and adaptability help individuals excel in managing diverse customer inquiries and maintaining a positive attitude. These skills ensure efficient issue resolution, customer satisfaction, and seamless support during high-demand periods.

What are Temporary Customer Service Representatives?

Temporary Customer Service Representatives are professionals hired on a short-term basis to handle customer inquiries, resolve issues, and provide support for a company’s products or services. They typically work during busy seasons, special projects, or to cover staff absences. Their duties include answering calls, responding to emails, and ensuring customer satisfaction. Temporary roles can last from a few weeks to several months, depending on the employer’s needs.
What are the most commonly searched types of Customer Service Representative ~ jobs in Rochester, NY? The most popular types of Customer Service Representative ~ jobs in Rochester, NY are:
What are popular job titles related to Temporary Customer Service Representative ~ jobs in Rochester, NY? For Temporary Customer Service Representative ~ jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Temporary Customer Service Representative ~ jobs in Rochester, NY look for? The top searched job categories for Temporary Customer Service Representative ~ jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Temporary Customer Service Representative ~ jobs? Cities near Rochester, NY with the most Temporary Customer Service Representative ~ job openings:
Temporary Customer Service Representative jobs near you
Infographic showing various Temporary Customer Service Representative ~ job openings in Rochester, NY as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.
Customer Service Representative

Customer Service Representative

Addman Engineering LLC

Ontario, NY

$22 - $30/hr

Other

Posted 4 days ago

Job description

Description

POSITION SUMMARY:

The Customer Service Representative serves as the primary point of contact for customers, ensuring timely and professional communication regarding orders, schedules, product inquiries, and service requests. This position coordinates closely with Program Managers, Site Management, Operations, Quality, Planning, and Shipping to gather information and provide accurate status updates to customers. The role requires strong organizational skills, attention to detail, and the ability to effectively manage multiple priorities in a fast-paced manufacturing environment.


ESSENTIAL JOB FUNCTIONS:

  • Serve as the primary contact for customer inquiries related to order status, delivery schedules, product availability, and general account support.
  • Coordinate communication between customers, Program Managers, Site Management, Operations, Planning, Quality, and Shipping to ensure timely resolution of customer requests.
  • Utilize the company ERP system to review customer orders, production status, inventory availability, shipments, and related business information.
  • Provide customers with accurate updates regarding order progress, production schedules, shipment status, and potential delivery impacts.
  • Monitor customer orders from receipt through shipment and proactively communicate significant changes or concerns.
  • Assist Program Managers with customer communications, documentation requests, and account support activities.
  • Coordinate with Operations and Planning to obtain production feedback and communicate schedule changes, delays, or recovery plans to customers.
  • Support customer request management, including order acknowledgments, documentation requests, certifications, and other account-related inquiries.
  • Maintain customer records, communication logs, and supporting documentation in accordance with company procedures.
  • Escalate customer concerns, delivery risks, quality issues, or service challenges to the appropriate personnel for resolution.
  • Support shipping and logistics communications by coordinating shipment tracking information and delivery confirmations when required.
  • Participate in customer meetings, internal production meetings, and cross-functional discussions as needed to support customer satisfaction.
  • Assist with preparation of customer reports, presentations, and performance metrics.
  • Maintain a professional and customer-focused approach in all communications.

Note: This is not an inclusive list of duties and responsibilities

Requirements

SKILL REQUIREMENTS:

  • Excellent time management and multitasking skills
  • Good planning and organizational skills

QUALIFICATIONS:

  • 2+ years of customer service, account management, administrative support, or manufacturing support experience preferred.
  • Experience in a manufacturing environment is preferred.
  • Experience working with ERP systems is preferred.
  • Computer literacy; Proficiency in Microsoft Word, Excel, Outlook, data entry
  • Ability to enter data efficiently, timely and correctly in order to meet deadlines
  • Well-developed verbal, listening, and written communications skills
  • Ability to work independently or as a team player
  • Attention to detail and a high level of accuracy and confidentiality
  • Ability to maintain a professional appearance and manner


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