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Temporary Customer Service Rep Jobs in Aurora, IL

Optimum Card Solutions LLC

CSR

Addison, IL · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) - Gift Card Manufacturing We're looking for a Customer Service Representative to support customers and internal teams throughout the gift card production process.

Digitas

Customer Service Representative

West Chicago, IL · Hybrid

$16.25 - $22.25/hr

Customer Services Representative Company description A division of Publicis Groupe, Publicis ... We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary ...

Digitas

Customer Service Representative

West Chicago, IL · Hybrid

$16.25 - $22.25/hr

Customer Services Representative Company description A division of Publicis Groupe, Publicis ... We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary ...

AlphaGraphics

Customer Service Representative

Chicago, IL · On-site

$45K - $80K/yr

Our tight-knit team in AlphaGraphics - US715 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for ...

U-Haul

Customer Service Representative

Bolingbrook, IL

$15 - $24.68/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Bellwood, IL

$15 - $24.68/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

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Temporary Customer Service Rep information

See Aurora, IL salary details

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How much do temporary customer service rep jobs pay per hour?

As of May 28, 2026, the average hourly pay for temporary customer service rep in Aurora, IL is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is the difference between Temporary Customer Service Rep vs Customer Support Specialist?

AspectTemporary Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, temporary assignmentsCall centers, tech companies, retail, ongoing roles
Employer & Industry UsageTemporary staffing agencies, retail, hospitalityPermanent companies, tech, retail, service industries
Search & Comparison IntentTemporary roles, short-term customer service jobsLong-term customer support careers, skill development

Temporary Customer Service Reps typically work short-term, often through staffing agencies, in environments like call centers or retail. Customer Support Specialists usually hold permanent roles, providing ongoing support in various industries. Both roles require similar basic skills, but their employment duration and career paths differ.

What are the most commonly searched types of Customer Service Rep jobs in Aurora, IL? The most popular types of Customer Service Rep jobs in Aurora, IL are:
What cities near Aurora, IL are hiring for Temporary Customer Service Rep jobs? Cities near Aurora, IL with the most Temporary Customer Service Rep job openings:
Temporary Customer Service Rep jobs near you
Customer Service Representative

Customer Service Representative

ASC Engineered Solutions

Romeoville, IL • Hybrid

$20 - $34/hr

Full-time

This job post has expired today. Applications are no longer accepted.

ASC Engineered Solutions rating

6.7

Company rating: 6.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

At ASC Engineered Solutions, our people are the driving force behind our success. We're currently seeking a Customer Service Representative (CSR). In coordination with our outside sales team, the Customer Service Representative is the primary point of contact for our customers, addressing inquiries, resolving issues, and providing outstanding support. The CSR plays a crucial role in ensuring customer satisfaction and maintaining ASC's reputation for excellence. We are currently looking to fill this spot in our West Region. If you work in Romeoville, this schedule would be Monday through Friday, 10:00am- 7:00pm.

Department: Customer Service

Employment Type: Full Time

Location: Romeoville, IL - Distribution Center

Workplace type: Hybrid

Compensation: $20.00 - $34.00 / hour

Reporting To: Heidi Bolding

How You Will Help:

  • Respond promptly and professionally to customer inquiries via phone, email, and live chat with a drive toward first-contact resolution.
  • Assist customers with product and service-related questions, technical issues, and account management.
  • Resolve customer complaints and concerns with patience, empathy, and efficiency. Process RMA's, credits, and debits in the company portal/CRM.
  • Collaborate cross-functionally to address customer needs and escalate complex issues when necessary.
  • Process RFQ's from customers and outside sales with great accuracy, efficiency, and timeliness in the company's ERP platform
  • Identify opportunities for process improvements to enhance the overall customer experience.
  • Stay up to date on product/service offerings policies, and procedures.
  • Accurately document customer interactions and transactions in ASC's CRM system.
  • Build credibility and trust with assigned customer base while influencing buying decisions and customer-focused solutions.
  • Monitor KPI's in the PowerBi Dashboards to ensure best-in-class service.
  • Other duties as assigned

What You Will Bring:

  • Bachelor's degree or equivalent work experience in a B2B Customer Service role.
  • Excellent communication skills (verbal and written) with ability to handle conflict resolution.
  • Strong problem-solving abilities with a customer-focused mindset.
  • Ability to remain calm and composed under pressure.
  • Proficiency working in a ERP. CRM experience is a plus.
  • Flexibility to work in a fast-paced environment and adapt to changing priorities.

About ASC Engineered Solutions

Following the 2019 merger of Anvil International and Smith-Cooper International, the unified company relaunched in March 2021 as ASC Engineered Solutions. Under a single name and logo, ASC Engineered Solutions continues our focus on improving the customer experience every day and striving to deliver service excellence. The evolved ASC Engineered Solutions brand reinforces a focus on what matters most to customers: quality. As a solutions provider, this quality is reflected in our precision-engineered products, support and knowledge. Our organization is a dependable strategic partner focused on its customers' success.

ASC Engineered Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.

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