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Temporary Customer Service Agent Jobs in Wheaton, IL

DSV

Customer Service Agent

Aurora, IL · On-site

$15.50 - $20.75/hr

F/T P/T Temporary Amount of Travel Required (%): 0% Reports To: Supervisor Direct Reports: None System Job Title: Customer Service Agent (CSA-02) Shift: 6am-2:30pm Position Summary: The CSR is ...

DSV Air & Sea

Customer Service Agent

Aurora, IL · On-site

$15.50 - $20.75/hr

F/T P/T Temporary Amount of Travel Required (%): 0% Reports To: Supervisor Direct Reports: None System Job Title: Customer Service Agent (CSA-02) Shift: 6am-2:30pm POSITION SUMMARY The CSR is ...

DSV Global Transportation

Customer Service Agent

Aurora, IL · On-site

$14.75 - $19.75/hr

F/T P/T Temporary Amount of Travel Required (%): 0% Reports To: Supervisor Direct Reports: None System Job Title: Customer Service Agent (CSA-02) Shift: 6am-2:30pm POSITION SUMMARY The CSR is ...

Schenker & Co AG

Customer Service Agent

Aurora, IL · On-site

$15.50 - $20.75/hr

Customer Service Agent Time Type: Full Time Department: ☐ Admin ☐ Corporate ☒ Ops ☐ Safety ☐ Training FLSA Status: ☐ Exempt ☒ Non-Exempt Job Status: ☒ F/T ☐ P/T ☐ Temporary Amount ...

DSV A/S

Customer Service Agent

Aurora, IL · On-site

$14.75 - $19.75/hr

Customer Service Agent Time Type: Full Time Department: ☐ Admin ☐ Corporate ☒ Ops ☐ Safety ☐ Training FLSA Status: ☐ Exempt ☒ Non-Exempt Job Status: ☒ F/T ☐ P/T ☐ Temporary Amount ...

Addison Group

Customer Service Agent

Palatine, IL · On-site

$20 - $21/hr

Customer Service Agent Industry: Transportation / Logistics Location (City, State): Palatine, IL Assignment Type: Contract-to-Hire Pay: $20 - $21 / hour Available shifts: * Monday-Friday, 9am - 6pm ...

Expeditors

Transcon Customer Service Agent

Melrose Park, IL · On-site

$20 - $28/hr

Transcon Customer Service Agent We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of ...

New

Lightology LLC

Retail Customer Service Agent

Chicago, IL · On-site

$17 - $22/hr

Retail Customer Service Agent Position reports to: Showroom Customer Service Manager Job Location: 215 W Chicago Ave, Chicago, IL 60654 Job Type: Full-Time In Person Pay Rate: $17.00 - $22.00 An hour ...

Lightology

Retail Customer Service Agent

Chicago, IL · On-site

$17 - $22/hr

Retail Customer Service Agent Position reports to: Showroom Customer Service Manager Job Location: 215 W Chicago Ave, Chicago, IL 60654 Job Type: Full-Time In Person Pay Rate: $17.00 - $22.00 An hour ...

Lightology LLC

Retail Customer Service Agent

Chicago, IL · On-site

$17 - $22/hr

Retail Customer Service Agent Position reports to: Showroom Customer Service Manager Job Location: 215 W Chicago Ave, Chicago, IL 60654 Job Type: Full-Time In Person Pay Rate: $17.00 - $22.00 An hour ...

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All JobsCustomer Service Agent JobsTemporary Customer Service Agent JobsTemporary Customer Service Agent Jobs in Wheaton, IL

Temporary Customer Service Agent information

See Wheaton, IL salary details

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How much do temporary customer service agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for temporary customer service agent in Wheaton, IL is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.28 per hour, depending on experience, location, and employer.

What is a temporary customer service agent?

A Temporary Customer Service Agent is a professional hired for a limited period to assist customers with inquiries, complaints, or support requests, usually during peak seasons or to cover staff shortages. Their primary role is to ensure customer satisfaction by providing timely and helpful responses through various channels like phone, email, or chat. They often work in industries such as retail, hospitality, or call centers and may be employed directly or through staffing agencies. The position typically requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Temporary agents may have the opportunity to transition to permanent roles based on performance and business needs.

What are the key skills and qualifications needed to thrive as a temporary customer service agent, and why are they important?

To thrive as a Temporary Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, adaptability, and a positive attitude help agents effectively handle diverse customer interactions and fast-paced environments. These skills ensure efficient issue resolution and high customer satisfaction, which are critical for business success.

What are some common challenges faced by temporary customer service agents, and how can they be addressed?

Temporary Customer Service Agents often face the challenge of quickly adapting to new systems and workflows, as their assignments are typically short-term and fast-paced. It can be demanding to learn product details, company policies, and customer service protocols in a limited timeframe. Building strong communication skills and asking questions early on can help ease the transition. Temporary agents benefit from proactively seeking feedback and collaborating with permanent team members to ensure they provide consistent, high-quality support to customers.

What is the difference between Temporary Customer Service Agent vs Customer Service Representative?

AspectTemporary Customer Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, retail, or online support; short-term assignmentsCall centers, retail, or office settings; permanent or long-term roles
Employer UsageTemporary staffing agencies, seasonal rolesCompanies across industries; permanent positions
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers, full-time roles

The main difference between a Temporary Customer Service Agent and a Customer Service Representative lies in the employment duration and context. Temporary Customer Service Agents typically work short-term, seasonal, or project-based roles often through staffing agencies, while Customer Service Representatives usually hold permanent, long-term positions within companies. Both roles require similar skills and training, but their employment terms and job stability differ.

How do I become a temporary customer service agent with no experience?

To become a temporary customer service agent with no experience, focus on developing strong communication and problem-solving skills, and highlight any relevant soft skills such as patience and adaptability. Many employers offer on-the-job training, so having a basic understanding of customer service principles and familiarity with computer systems can improve your chances. Applying to entry-level positions and demonstrating a positive attitude are key steps in starting this role.

What are the most commonly searched types of Customer Service Agent jobs in Wheaton, IL?

The most popular types of Customer Service Agent jobs in Wheaton, IL are:

What are popular job titles related to Temporary Customer Service Agent jobs in Wheaton, IL?

For Temporary Customer Service Agent jobs in Wheaton, IL, the most frequently searched job titles are:

What job categories do people searching Temporary Customer Service Agent jobs in Wheaton, IL look for?

The top searched job categories for Temporary Customer Service Agent jobs in Wheaton, IL are:

What cities near Wheaton, IL are hiring for Temporary Customer Service Agent jobs?

Cities near Wheaton, IL with the most Temporary Customer Service Agent job openings:

Temporary Customer Service Agent jobs near you

Customer Service (CS) Agent in Ocean Import CS team (Temporary)

Pasona NA

Wood Dale, IL • On-site

$20 - $21/hr

Other

Posted 3 days ago

New

Job description

Customer Service Agent - Ocean Import
Location: Wood Dale, IL
Compensation: $20 ~ $21/hr
Hours: Monday-Friday, 8:00 AM-5:00 PM; some flexibility may be available
Employment Type: Temporary, Full-time, Onsite
Start Date: As soon as possible; negotiable
• Applications will only be considered from candidates who meet the listed job-related qualifications. Please review thoroughly before submitting your application. •Company Overview
A global logistics and freight forwarding organization is seeking a temporary Customer Service Agent to support its Ocean Import team.
Position Summary
The Customer Service Agent supports ocean import operations by coordinating shipment information, delivery schedules, documentation, system updates, and communication with customers, overseas offices, carriers, truckers, warehouses, and other logistics partners.
Key Responsibilities
  • Communicate with overseas offices and agents to obtain shipment information.
  • Provide customers with shipment status and delivery schedule updates.
  • Coordinate with truckers, ocean carriers, warehouses, and other vendors.
  • Create delivery orders and support shipment dispatch.
  • Review shipping documentation for accuracy and completeness.
  • Enter and maintain shipment information in internal systems.
  • Prepare completed shipments for subsequent billing processes.
  • Provide general administrative support to the Ocean Import Customer Service team.
  • Participate in customer service team meetings.
Qualifications
Required:
  • Professional verbal and written English communication skills.
  • Basic proficiency with Microsoft Outlook, Word, and Excel.
  • Accurate typing and data-entry skills.
  • Ability to communicate professionally by email and phone.
  • Strong attention to detail and organizational skills.
Preferred:
  • Previous customer service, logistics, freight forwarding, or administrative experience.
Other Details
  • Temporary assignment supporting an Ocean Import Customer Service team.
  • Work schedule and start date may be discussed based on business needs.

• This role may include additional responsibilities as needed based on business needs. •Application Form

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