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Temporary Customer Service Agent Jobs in Springfield, IL

Drury Hotels

Guest Service Agent

Springfield, IL

$17.15/hr

Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. * Ensure an exceptional guest experience by providing courteous ...

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All JobsTemporary Customer Service Agent JobsTemporary Customer Service Agent Jobs in Springfield, IL

Temporary Customer Service Agent information

See Springfield, IL salary details

$9

$18

$27

How much do temporary customer service agent jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for temporary customer service agent in Springfield, IL is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by Temporary Customer Service Agents, and how can they be addressed?

Temporary Customer Service Agents often face the challenge of quickly adapting to new systems and workflows, as their assignments are typically short-term and fast-paced. It can be demanding to learn product details, company policies, and customer service protocols in a limited timeframe. Building strong communication skills and asking questions early on can help ease the transition. Temporary agents benefit from proactively seeking feedback and collaborating with permanent team members to ensure they provide consistent, high-quality support to customers.

What is a Temporary Customer Service Agent?

A Temporary Customer Service Agent is a professional hired for a limited period to assist customers with inquiries, complaints, or support requests, usually during peak seasons or to cover staff shortages. Their primary role is to ensure customer satisfaction by providing timely and helpful responses through various channels like phone, email, or chat. They often work in industries such as retail, hospitality, or call centers and may be employed directly or through staffing agencies. The position typically requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Temporary agents may have the opportunity to transition to permanent roles based on performance and business needs.

What job makes $10,000 a month without a degree?

A temporary customer service agent typically does not earn $10,000 a month without specialized skills or experience. High-paying roles that reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, or certifications but not necessarily a degree. Most customer service positions pay significantly less than this amount.

How much does Amazon remote customer service pay?

Amazon remote customer service agents typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position is often considered a good entry-level job because it requires minimal prior experience and helps develop communication, problem-solving, and interpersonal skills. It can serve as a stepping stone to other roles in customer support, sales, or management, often involving training on customer management tools and company policies.

What are the key skills and qualifications needed to thrive as a Temporary Customer Service Agent, and why are they important?

To thrive as a Temporary Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, adaptability, and a positive attitude help agents effectively handle diverse customer interactions and fast-paced environments. These skills ensure efficient issue resolution and high customer satisfaction, which are critical for business success.

What is the difference between Temporary Customer Service Agent vs Customer Service Representative?

AspectTemporary Customer Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, retail, or online support; short-term assignmentsCall centers, retail, or office settings; permanent or long-term roles
Employer UsageTemporary staffing agencies, seasonal rolesCompanies across industries; permanent positions
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers, full-time roles

The main difference between a Temporary Customer Service Agent and a Customer Service Representative lies in the employment duration and context. Temporary Customer Service Agents typically work short-term, seasonal, or project-based roles often through staffing agencies, while Customer Service Representatives usually hold permanent, long-term positions within companies. Both roles require similar skills and training, but their employment terms and job stability differ.

How can I make 2000 a week working from home?

A temporary customer service agent can potentially earn $2,000 a week by working full-time hours, often 40 hours or more, and possibly through overtime or high-paying contracts. Increasing income may also involve developing strong communication skills, using relevant tools like CRM software, and seeking roles with higher pay rates or performance bonuses.
What are the most commonly searched types of Customer Service Agent jobs in Springfield, IL? The most popular types of Customer Service Agent jobs in Springfield, IL are:
What are popular job titles related to Temporary Customer Service Agent jobs in Springfield, IL? For Temporary Customer Service Agent jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Temporary Customer Service Agent jobs in Springfield, IL look for? The top searched job categories for Temporary Customer Service Agent jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Temporary Customer Service Agent jobs? Cities near Springfield, IL with the most Temporary Customer Service Agent job openings:
Temporary Customer Service Agent jobs near you

Customer Service Manager - State Farm Agent Team Member

Derek Hensley - State Farm Agent

Springfield, IL

$46K - $65K/yr

Full-time

Retirement, PTO

Posted 20 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off

ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with Derek Hensley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Oversee the customer service team and daily operations.
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer complaints and issues.
  • Train and mentor customer service representatives.
QUALIFICATIONS:
  • 5+ years of experience in customer service, with 2+ years in a managerial role.
  • Leadership and organizational skills.
  • Communication and problem-solving abilities.