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Temporary Customer Service Agent Jobs in Springfield, IL

Walgreens

Customer Service Associate - Temporary

Chatham, IL · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate - Temporary

Chatham, IL · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Drury Hotels

Guest Service Agent

Springfield, IL

$17.15/hr

Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. * Ensure an exceptional guest experience by providing courteous ...

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How much do temporary customer service agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for temporary customer service agent in Springfield, IL is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Customer Service Agent, and why are they important?

To thrive as a Temporary Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, adaptability, and a positive attitude help agents effectively handle diverse customer interactions and fast-paced environments. These skills ensure efficient issue resolution and high customer satisfaction, which are critical for business success.

What are some common challenges faced by Temporary Customer Service Agents, and how can they be addressed?

Temporary Customer Service Agents often face the challenge of quickly adapting to new systems and workflows, as their assignments are typically short-term and fast-paced. It can be demanding to learn product details, company policies, and customer service protocols in a limited timeframe. Building strong communication skills and asking questions early on can help ease the transition. Temporary agents benefit from proactively seeking feedback and collaborating with permanent team members to ensure they provide consistent, high-quality support to customers.

What is a Temporary Customer Service Agent?

A Temporary Customer Service Agent is a professional hired for a limited period to assist customers with inquiries, complaints, or support requests, usually during peak seasons or to cover staff shortages. Their primary role is to ensure customer satisfaction by providing timely and helpful responses through various channels like phone, email, or chat. They often work in industries such as retail, hospitality, or call centers and may be employed directly or through staffing agencies. The position typically requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Temporary agents may have the opportunity to transition to permanent roles based on performance and business needs.

What is the difference between Temporary Customer Service Agent vs Customer Service Representative?

AspectTemporary Customer Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, retail, or online support; short-term assignmentsCall centers, retail, or office settings; permanent or long-term roles
Employer UsageTemporary staffing agencies, seasonal rolesCompanies across industries; permanent positions
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers, full-time roles

The main difference between a Temporary Customer Service Agent and a Customer Service Representative lies in the employment duration and context. Temporary Customer Service Agents typically work short-term, seasonal, or project-based roles often through staffing agencies, while Customer Service Representatives usually hold permanent, long-term positions within companies. Both roles require similar skills and training, but their employment terms and job stability differ.

What are the most commonly searched types of Customer Service Agent jobs in Springfield, IL? The most popular types of Customer Service Agent jobs in Springfield, IL are:
What are popular job titles related to Temporary Customer Service Agent jobs in Springfield, IL? For Temporary Customer Service Agent jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Temporary Customer Service Agent jobs in Springfield, IL look for? The top searched job categories for Temporary Customer Service Agent jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Temporary Customer Service Agent jobs? Cities near Springfield, IL with the most Temporary Customer Service Agent job openings:
Temporary Customer Service Agent jobs near you
Customer & Operations Agent (Part Time)

Customer & Operations Agent (Part Time)

Avis Budget Group

Enos, IL • On-site

$25.11/hr

Part-time

Medical, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Avis Budget Group rating

6.3

Company rating: 6.3 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

117th of 139 rated vehicle equipment hire

Job description

Best of both world where you are not just sitting behind a desk all day! Based at Nelson Airport,we have a part time, permanent positions available for someone who has exceptional customer service skills and isn't afraid of hard work.

We are looking to fill the following shift:

25 hours per week working Monday to Friday, from 7.30 - 13.00 each day.

  • Entry level role with training provided

  • Supportive, friendly, and caring culture

  • Large, Stable, well-known international company

About the Role

As what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.

On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.

What's on offer:

  • $25.11 per hour, plus increase your earnings with our sales incentive scheme.

  • Uniform and parking provided.

  • Wellbeing programme incl. life insurance, discounted health insurance and superannuation options

  • Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.

  • Full training provided to help you achieve your goals & reach your potential.

What we are looking for:

  • Full, clean, valid class 1 driver's licence is essential for this role.

  • Previous experience within retail, hospitality, customer service or similar roles

  • Ability to work in a fast-paced environment while delivery exceptional customer service.

  • Comfortable learning and using various computer systems to accurately input rental information (training will be provided)

  • Ability to follow procedures and adhere to company guidelines and standards.

If you would like the opportunity to represent Avis Budget Group, then we want to hear from you! To put an application forward, please click Apply.

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

NelsonNelsonNew Zealand

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