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Temporary Customer Service Agent Jobs in Calgary, AB

Poulet Rouge

Équipier.ère

Rocky View County, AB · On-site

CA$15/hr

Offrir un service rapide et conforme à nos standards * Opérer la caisse avec rigueur et ... Formation offerte Poste à temps plein à l'année pour des candidats recherchant stabilité, avec ...

Circle K

Customer Service Representative

Calgary, AB

Supporting temporary workers through PNP (some conditions may apply) Your key responsibilities: You ... Customer service * Communication and friendly conversation * Performing at a quick pace while ...

Million Air

Line Service Ramp Agent

Calgary, AB · On-site

Is the customer #1 with you? * Are you a positive, up-beat person? * Do you have an inner need to ... The ramp agent is responsible for providing efficient service for all internal and external ...

Brookfield Properties

Customer Guide

Calgary, AB

Help new homeowners get acquainted with their community and essential services. * Maintain integrity, fairness, and a focus on customer happiness throughout the process. * Ensure all sales and ...

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Temporary Customer Service Agent information

What is a temporary customer service agent?

A Temporary Customer Service Agent is a professional hired for a limited period to assist customers with inquiries, complaints, or support requests, usually during peak seasons or to cover staff shortages. Their primary role is to ensure customer satisfaction by providing timely and helpful responses through various channels like phone, email, or chat. They often work in industries such as retail, hospitality, or call centers and may be employed directly or through staffing agencies. The position typically requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Temporary agents may have the opportunity to transition to permanent roles based on performance and business needs.

What are the key skills and qualifications needed to thrive as a temporary customer service agent, and why are they important?

To thrive as a Temporary Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, adaptability, and a positive attitude help agents effectively handle diverse customer interactions and fast-paced environments. These skills ensure efficient issue resolution and high customer satisfaction, which are critical for business success.

What are some common challenges faced by temporary customer service agents, and how can they be addressed?

Temporary Customer Service Agents often face the challenge of quickly adapting to new systems and workflows, as their assignments are typically short-term and fast-paced. It can be demanding to learn product details, company policies, and customer service protocols in a limited timeframe. Building strong communication skills and asking questions early on can help ease the transition. Temporary agents benefit from proactively seeking feedback and collaborating with permanent team members to ensure they provide consistent, high-quality support to customers.

What is the difference between Temporary Customer Service Agent vs Customer Service Representative?

AspectTemporary Customer Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, retail, or online support; short-term assignmentsCall centers, retail, or office settings; permanent or long-term roles
Employer UsageTemporary staffing agencies, seasonal rolesCompanies across industries; permanent positions
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers, full-time roles

The main difference between a Temporary Customer Service Agent and a Customer Service Representative lies in the employment duration and context. Temporary Customer Service Agents typically work short-term, seasonal, or project-based roles often through staffing agencies, while Customer Service Representatives usually hold permanent, long-term positions within companies. Both roles require similar skills and training, but their employment terms and job stability differ.

How do I become a temporary customer service agent with no experience?

To become a temporary customer service agent with no experience, focus on developing strong communication and problem-solving skills, and highlight any relevant soft skills such as patience and adaptability. Many employers offer on-the-job training, so having a basic understanding of customer service principles and familiarity with computer systems can improve your chances. Applying to entry-level positions and demonstrating a positive attitude are key steps in starting this role.

What are the most commonly searched types of Customer Service Agent jobs in Calgary, AB?

The most popular types of Customer Service Agent jobs in Calgary, AB are:

What are popular job titles related to Temporary Customer Service Agent jobs in Calgary, AB?

For Temporary Customer Service Agent jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Temporary Customer Service Agent jobs in Calgary, AB look for?

The top searched job categories for Temporary Customer Service Agent jobs in Calgary, AB are:

Temporary Customer Service Agent jobs near you
Infographic showing various Temporary Customer Service Agent job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Temporary Customer Service Representative

Calgary, AB • On-site

Waste Connections of Canada
See more jobs at Waste Connections of Canadaexternal

Full-time

Re-posted 23 days ago

Job description

Why Choose Us:

We are Waste Connectionsof Canada,an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

This position is an 12-month temporary posting with possibility of full time.

Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a temporary customer service representative with us the minimum responsibilities are:

  • Respond to customer inquiries related to overage charges via phone and email.

  • Investigate and resolve billing discrepancies and disputes in a timely and professional manner.

  • Educate customers on overage policies, usage thresholds, and available plans to minimize future overages.

  • Collaborate with billing and technical teams to ensure accurate data and seamless resolution of issues.

  • Track and report recurring overage trends to support process improvements and customer satisfaction initiatives.

  • Maintain detailed records of customer interactions and resolutions in CRM systems.

  • Provide feedback to management on common customer pain points and suggest enhancements to the Overages Program.

What We Need From You:

  • 2 years ofhigh-volume Customer Serviceexperience

  • Experience with Microsoft Word, Excel and Outlook

  • Excellent verbal and written communication skills

What You'll Get From Us:

  • Competitive Wages

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.We thank all applicants for their interest but advise only those selected for an interview will be contacted.

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