ZipRecruiter

Log In

1

Temporary Crisis Text Line Jobs in Utah (NOW HIRING)

Acara Solutions

Assembler

Salt Lake City, UT

$19.50/hr

Temp (3 months) Industry: Aerospace and Defense Compensation: $19.50/hr. Schedule: 40 hours/week ... Setting up, operating, and troubleshooting manufacturing assembly line machinery/equipment.

Nexeo Staffing

Filler Operator | Logan, UT

Logan, UT · On-site

$18.05/hr

  • Medical

  • Dental

  • Vision

  • Life

This temp-to-hire position is ideal for dependable individuals who thrive in a fast-paced ... Call or Text our office today! With 100+ jobs available, we're sure to find a job for you. 1476 ...

University of Utah

PS Health Care Assistant

Murray, UT · On-site

$20.06 - $25.30/hr

  • Retirement

Yes Type Non Benefited Staff / Student Temporary? No Standard Hours per Week 19 Full Time or ... Demonstrated ability to use a multi-line phone system and utilize hospital paging system as needed.

next page

Showing results 1-20

All JobsCrisis Text Line JobsTemporary Crisis Text Line JobsTemporary Crisis Text Line Jobs in Utah

Temporary Crisis Text Line information

What is a temporary crisis text line worker?

A Temporary Crisis Text Line worker is an individual who provides immediate support and guidance to people experiencing emotional distress or crisis through a text-based communication platform. These workers respond to messages from individuals seeking help, listen empathetically, and offer resources or coping strategies. The 'temporary' aspect means that the worker is hired for a short-term basis, often to help during periods of high demand. Their main goal is to ensure the safety and mental well-being of those reaching out, connecting them to further help if necessary.

What are the key skills and qualifications needed to thrive as a temporary crisis text line counselor?

To thrive as a Temporary Crisis Text Line Counselor, you need strong active listening skills, emotional intelligence, and a commitment to confidentiality, usually supported by relevant training in crisis intervention. Familiarity with digital communication platforms and crisis management protocols is essential, along with completion of the organization’s onboarding certification. Compassion, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities ensure effective support for individuals in crisis, helping to de-escalate situations and connect texters with appropriate resources.

What are the typical challenges faced by a temporary crisis text line counselor, and how can they be managed?

Temporary Crisis Text Line Counselors often encounter emotionally intense situations and must quickly build rapport with texters who are experiencing distress. Managing compassion fatigue and maintaining emotional boundaries can be challenging, especially during high-volume shifts. Many organizations provide supervision, peer support, and training on self-care strategies to help counselors cope. Regular debriefing and utilizing available mental health resources are highly recommended to ensure personal well-being while delivering effective support.

What is the difference between Temporary Crisis Text Line vs Crisis Counselor?

AspectTemporary Crisis Text LineCrisis Counselor
CredentialsHigh school diploma or equivalent; training providedOften requires a degree in psychology, social work, or related field; certification may be needed
Work EnvironmentRemote, text-based support platformIn-person or remote, phone or in-person counseling sessions
Employer & IndustryNonprofit organizations, mental health servicesHospitals, mental health clinics, community agencies
Work FocusProviding immediate support via text during crisesLong-term counseling and mental health support

Temporary Crisis Text Line roles focus on providing immediate crisis support through text messaging, often with minimal credentials and a remote setup. Crisis Counselors typically require more advanced qualifications and may work in various settings, offering ongoing mental health support. Both roles are vital in mental health services but differ in scope, credentials, and work environment.

What are the most commonly searched types of Crisis Text Line jobs in Utah?

The most popular types of Crisis Text Line jobs in Utah are:

What are popular job titles related to Temporary Crisis Text Line jobs in Utah?

For Temporary Crisis Text Line jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Temporary Crisis Text Line jobs in Utah look for?

The top searched job categories for Temporary Crisis Text Line jobs in Utah are:

Temporary Crisis Text Line jobs near you
Infographic showing various Temporary Crisis Text Line job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Utah Crisis Line Crisis Worker

University of Utah Health

Salt Lake City, UT • On-site

$18.25 - $23.25/hr

Full-time

Medical, Dental

Re-posted 5 days ago

University Of Utah Health rating

7.6

Company rating: 7.6 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

189th of 887 rated healthcare providers

Job description

Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
A Crisis Worker, working on the Utah Statewide CrisisLine telephonic system, will assess individuals experiencing a self-defined crisis situation, leading to appropriate crisis stabilization and making appropriate referrals. A Crisis Worker may perform screening and triage, psycho-social support, and connection to appropriate resources through call or text. Services also include collaboration with local mental health authorities in the state of Utah. As such, the Statewide CrisisLine operates as a 24/7 dispatch for Mobile Crisis Outreach Teams across the state of Utah.
Corporate Overview: University of Utah Health is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. University of Utah Health is nationally ranked and recognized for our academic research, quality standards and overall patient experience. In addition to our clinical delivery system, we have a School of Medicine, School of Dentistry, College of Nursing, College of Pharmacy, and College of Health providing education and training for over 1,250 providers annually. We have over 2 million patient visits annually and research grants exceeding $350 million. University of Utah Hospitals and Clinics represents our clinical operations for the larger health system.
Responsibilities
  • Actively engage, and make psychological contact, quickly establishing non-judgmental, understanding, and respectful relationship with every individual who calls or texts into the Helpline.
  • Understand and define problems utilizing open ended questions on the what, how, when, where, who continuum to obtain a clear picture of the situation.
  • Utilize closed ended questions that obtain information specific to the safety of the caller. This may include suicide prompt questions.
  • Assess life-threatening situations, including risk of suicide and/or homicide, evaluate safety, acuity/danger and determine medically necessary services.
  • Mobilize community resources in an efficient and effective manner, and make plans to alleviate the immediate threat/risk.
  • Record keeping and policy implementation (e.g. recording essential notes in succinct form within the same work shift so they are useful to the next worker).
  • Use of the consultative process, e.g. knowing who to call under what conditions.
Knowledge / Skills / Abilities
  • Ability to type at least 30 WPM.
  • Ability to provide excellent customer service and a willingness to go above and beyond to meet the needs of the customer.
  • Demonstrated excellence in verbal and written communications.
  • Demonstrated computer literacy, including working knowledge of Microsoft Office applications.
  • Ability to maintain a professional demeanor and high productivity in stressful or difficult situations.
  • Ability to prioritize and multi-task in a fast paced environment.
  • Ability to report to work on time and avoid unnecessary absenteeism.
  • Demonstrated awareness towards people with various identities from different cultural backgrounds.
  • Basic suicidology, including suicide assessment of desire, intent, capability, and buffers.
  • Intervention strategies including active engagement, active rescue, and collaboration, emphasize safety and prevention.
  • Voluntary and involuntary hospitalization criteria and procedures.

Qualifications
Qualifications
Required
Candidates must be eligible to apply for the State Crisis Worker Certification within a year using one of the following methods OR be granted a certification through an exemption from the State:
  • (a) Individuals licensed under Utah Department of Professional Licensing for any health or behavioral health license;
  • (b) Individuals with a minimum of bachelor's degree in a human service related field;
  • (c) Individuals certified as a Certified Peer Support Specialist for a minimum of one year;
  • (d) Individuals certified as Case Managers for a minimum of one year; or
  • (e) Individuals certified as Family Resource Facilitator for a minimum of one year.

Qualifications (Preferred)
Preferred
  • One year customer service experience.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
  • Employee must be able to meet the following requirements with or without an accommodation. This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements
Listening, Manual Dexterity, Near Vision, Speaking

What University Of Utah Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply