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Temporary Case Resolution Specialist Jobs (NOW HIRING)

Ntta

$18.50/hr

The Customer Resolution Specialist provides a single point of contact resolution approach to ... with case resolution, emails and calls. * Participate in team meetings to stay updated on NTTA ...

ZIM

Resolution Specialist

Virginia Beach, VA · On-site

The primary purpose of the Resolution Specialist is to manage and resolve customer disputes ... Facilitating communication with customers as it relates to their case. * Completion of Workflow for ...

ZIM

Resolution Specialist

Virginia Beach, VA · On-site +1

The primary purpose of the Resolution Specialist is to manage and resolve customer disputes ... Facilitating communication with customers as it relates to their case. * Completion of Workflow for ...

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How much do temporary case resolution specialist jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for temporary case resolution specialist in the United States is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.32 per hour, depending on experience, location, and employer.

What are Temporary Case Resolution Specialists?

Temporary Case Resolution Specialists are professionals hired on a short-term basis to handle and resolve specific cases or issues within an organization. Their responsibilities often include investigating complaints, reviewing case details, communicating with involved parties, and ensuring that cases are resolved efficiently and in accordance with company policies or regulations. These specialists may work in industries such as healthcare, finance, customer service, or legal services, and their contracts typically last until a particular project or influx of cases is completed. Their work helps organizations manage workloads during peak periods or when specialized expertise is needed.

What are the typical challenges faced by Temporary Case Resolution Specialists, and how can they be effectively managed?

Temporary Case Resolution Specialists often encounter challenges such as adjusting quickly to new systems, managing a high volume of cases within tight deadlines, and ensuring accuracy while handling sensitive information. To manage these effectively, it's important to be proactive in asking questions, utilize available training resources, and maintain clear communication with team members and supervisors. Building strong organizational habits and staying adaptable will help you succeed in this fast-paced, collaborative environment.

What are the key skills and qualifications needed to thrive as a Temporary Case Resolution Specialist, and why are they important?

To thrive as a Temporary Case Resolution Specialist, you need strong analytical abilities, attention to detail, and typically a bachelor's degree or equivalent experience in a related field. Familiarity with case management systems, CRM software, and relevant documentation tools is often required. Excellent problem-solving, communication, and time management skills help differentiate top performers in this role. These capabilities ensure efficient, accurate resolution of cases and high-quality service for clients or customers.
What cities are hiring for Temporary Case Resolution Specialist jobs? Cities with the most Temporary Case Resolution Specialist job openings:
What are the most commonly searched types of Case Resolution Specialist jobs? The most popular types of Case Resolution Specialist jobs are:
What states have the most Temporary Case Resolution Specialist jobs? States with the most job openings for Temporary Case Resolution Specialist jobs include:
Temporary Case Resolution Specialist jobs near you
Grievance Resolution Specialist (Provider Resolution)

Grievance Resolution Specialist (Provider Resolution)

Aroha Technologies

Orange, CA • On-site

$24 - $32/wk

Contractor

Posted 15 days ago

Job description

Grievance Resolution Specialist (Provider Resolution)

Job Title: Grievance Resolution Specialist (Provider Resolution)

Location: Orange County, CA (500 City Parkway West)

Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Work Setting: 100% Onsite

Job Overview

We are seeking a detail-oriented Grievance Resolution Specialist (Provider Resolution) to support the Grievance & Appeals department. In this role, you will investigate provider grievances and appeals, coordinate with internal teams, communicate with providers, and ensure timely, accurate case resolution while maintaining compliance with healthcare regulations.

Key Responsibilities
  • Review and process provider grievances and appeals.
  • Gather, analyze, and document case information.
  • Create and maintain accurate case records and reports.
  • Communicate with providers and internal departments regarding case status.
  • Research provider contracts, policies, and regulatory requirements.
  • Draft professional resolution letters and correspondence.
  • Respond to provider inquiries by phone and email.
  • Coordinate with operational teams to resolve complex issues.
  • Identify trends and recommend process improvements.
  • Maintain confidentiality and comply with healthcare regulations.
  • Perform additional administrative duties as assigned.
Minimum Qualifications
  • High School Diploma or GED.
  • At least 1 year of experience in one or more of the following:
    • Provider Dispute Resolution
    • Medicare or Medi-Cal Appeals
    • Grievance & Appeals
    • Claims Administration
    • Regulatory Compliance
    • Healthcare Customer Service
  • Strong written and verbal communication skills.
  • Ability to work independently and manage multiple priorities.
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Preferred Qualifications
  • Associate degree in Business, Healthcare Administration, or a related field.
  • Experience with healthcare practice standards for government and commercial health plans.
  • Bilingual candidates (Spanish, Vietnamese, Chinese, Korean, Arabic, Farsi, or Russian) are encouraged to apply.
Skills
  • Strong analytical and problem-solving abilities
  • Excellent organizational skills
  • Attention to detail
  • Ability to manage multiple cases simultaneously
  • Professional customer service skills
  • Team-oriented with the ability to build positive working relationships
     
Thanks, and regards, 
Nick Glenn 
Healthcare Recruiter 
Direct: 510-455-4449
Aroha Technologies Inc.
www.arohatechnologies.com