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Overnight Case Resolution Specialist Jobs (NOW HIRING)

Ntta

$18.50/hr

The Customer Resolution Specialist provides a single point of contact resolution approach to ... with case resolution, emails and calls. * Participate in team meetings to stay updated on NTTA ...

Bonita House

Overnight Case Manager

Berkeley, CA

$28.85 - $33.65/hr

Job Title: Overnight Case Manager Pgm/Dept: Transitional Residential Treatment Program ... Facilitate psychoeducational workshops on topics such as stress management, conflict resolution ...

Bonita House, Inc.

Overnight Case Manager

Berkeley, CA · On-site

$28.85 - $33.65/hr

Job Title: Overnight Case Manager Pgm/Dept: Transitional Residential Treatment Program ... Facilitate psychoeducational workshops on topics such as stress management, conflict resolution ...

Archer Systems

Compass Case Specialist

Austin, TX · On-site

The Case Specialist is integral to our Compass lien resolution operation. This individual will prepare, send, process, and receive large volumes of correspondence exchanged with various agencies and ...

Archer Systems

Lien Resolution Specialist

Austin, TX · On-site

The Case Analyst ensures all cases are progressing towards completion and all duties ARCHER is ... Austin, TX (ON SITE) JOB RESPONSIBILITIES • Identify data required for lien resolution and ...

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How much do overnight case resolution specialist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for overnight case resolution specialist in the United States is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.32 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Case Resolution Specialist jobs? The most popular types of Case Resolution Specialist jobs are:
Overnight Case Resolution Specialist jobs near you
Grievance Resolution Specialist (Provider Resolution)

Grievance Resolution Specialist (Provider Resolution)

Aroha Technologies

Orange, CA • On-site

$24 - $32/wk

Contractor

Posted 18 days ago

Job description

Grievance Resolution Specialist (Provider Resolution)

Job Title: Grievance Resolution Specialist (Provider Resolution)

Location: Orange County, CA (500 City Parkway West)

Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Work Setting: 100% Onsite

Job Overview

We are seeking a detail-oriented Grievance Resolution Specialist (Provider Resolution) to support the Grievance & Appeals department. In this role, you will investigate provider grievances and appeals, coordinate with internal teams, communicate with providers, and ensure timely, accurate case resolution while maintaining compliance with healthcare regulations.

Key Responsibilities
  • Review and process provider grievances and appeals.
  • Gather, analyze, and document case information.
  • Create and maintain accurate case records and reports.
  • Communicate with providers and internal departments regarding case status.
  • Research provider contracts, policies, and regulatory requirements.
  • Draft professional resolution letters and correspondence.
  • Respond to provider inquiries by phone and email.
  • Coordinate with operational teams to resolve complex issues.
  • Identify trends and recommend process improvements.
  • Maintain confidentiality and comply with healthcare regulations.
  • Perform additional administrative duties as assigned.
Minimum Qualifications
  • High School Diploma or GED.
  • At least 1 year of experience in one or more of the following:
    • Provider Dispute Resolution
    • Medicare or Medi-Cal Appeals
    • Grievance & Appeals
    • Claims Administration
    • Regulatory Compliance
    • Healthcare Customer Service
  • Strong written and verbal communication skills.
  • Ability to work independently and manage multiple priorities.
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Preferred Qualifications
  • Associate degree in Business, Healthcare Administration, or a related field.
  • Experience with healthcare practice standards for government and commercial health plans.
  • Bilingual candidates (Spanish, Vietnamese, Chinese, Korean, Arabic, Farsi, or Russian) are encouraged to apply.
Skills
  • Strong analytical and problem-solving abilities
  • Excellent organizational skills
  • Attention to detail
  • Ability to manage multiple cases simultaneously
  • Professional customer service skills
  • Team-oriented with the ability to build positive working relationships
     
Thanks, and regards, 
Nick Glenn 
Healthcare Recruiter 
Direct: 510-455-4449
Aroha Technologies Inc.
www.arohatechnologies.com